Protyre Autocare Reviews 

212,826
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 35,458 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for consistently delivering prompt, high-quality, and efficient vehicle repairs on multiple occasions. Many people also appreciate the highly competitive prices, clear explanations provided by mechanics, and welcoming atmosphere experienced throughout all routine garage visits. However, some reviewers were not happy with occasional communication breakdowns, unexpected extra charges, and noticeable delays regarding essential vehicle maintenance services. A few other people also felt that unnecessarily long waiting times for retests, scheduling difficulties, and disorganized front desk operations created a genuinely frustrating experience.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting friendly and knowledgeable staff.... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, friendly, and professional... See more

Price

Consumers find price to be positive and consistently highlight the competitive and fair rates offered.... See more

Product

People report ambiguous experiences with product, reflecting a mix of satisfaction and concerns. Reviewers... See more

Customer service

Reviewers mention positive feedback about customer service, noting that staff are welcoming, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I travelled quite a distance to have my tyres fitted here after hearing good things about the centre in Crymych. And I am so glad that I did! Andy and K.C were outstanding. Customer focused servi... See more

Company replied

Rated 5 out of 5 stars

My Hyundai started overheating suddenly. We were due to take our grandchildren home next day and needed a same day repair. I tried 2 other garages before Pro tyres both were unhelpful. At Protyres Ma... See more

Company replied

Rated 5 out of 5 stars

Called the Winsford branch on Saturday 5/9/26 for an aircon issue. Was booked in for same day. Molly and Charlie were excellent, polite and friendly and nothing was too much trouble. Both were very pr... See more

Company replied

Rated 5 out of 5 stars

Been using protyre for a while now for tyres. Not used any of their other services yet but would have no hesitation in doing so. I am particularly impressed by their consistency and quality with wheel... See more

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info


4.7

Excellent

TrustScore 4.5 out of 5

213k reviews

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4.7

All reviews

(212,826)

33,287 reviews in the last 12 months

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Rated 5 out of 5 stars

Good honest mechanics

I along with the wife have used Protyres which used to be Wellingborough tyres for well over 25 years.
They have been honest if any work needed to be done. Can't ask for much more.
Thanks

7 September 2026
Rated 5 out of 5 stars

Great place to buy your tyres

Great place to buy your tyres. The staff are really knowledgeable, helpful and nice. They have a very large range of tyres and can advise you on the best ones. They are very quick, the waiting area is very good. I always look forward to buying new tyres (!)

7 September 2026
Rated 1 out of 5 stars

I had booked a appointment and was told…

I had booked a appointment and was told would take around 30/40 mins to change 2 front tyres and tracking .i waited 2hours until completed which messed my day up .after the guy said he couldnt reset my tyre pressure as couldnt see how to do it .i didnt pay attention as just wanted to get out of there .straight after driving off had air bag sign come up along with other lights and didnt realise until next day that all controls including horn was not working .i called them they said nothing to do with them tbey dont touch the computer system .but having googled they could of knocked the sensor or broke the sterring coil ? Something like that they said i can go in for diagonistic but im sure they will not admit fault so i dont see the point in going back just wont ever use them again

7 September 2026

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