Very easy ordering process, even though they don’t seem to use a ‘regular’ way when it comes to payment method. They use SagePay. It’s not a problem, but does make a buyer feel less confident I gues... See more
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See what reviewers are saying
I've shopped with Prowler for many years. Their toys are wonderful and priced well and the staff are always incredibly knowledgeable and friendly. Recently I bought some products (not toys), that,... See more
Company replied
Considering I placed my order during full lockdown in the middle of a pandemic, I was more than happy. There was a slight problem with one of the items I ordered being out of stock, but the communicat... See more
Website was easy to use and order from. Tracking was accurate and updated regularly. Goods arrived exactly on time, safely and securely packaged - mostly recyclable, good. The goods were exactly as... See more
Company details
Information provided by various external sources
Prowler is the UK's leading online gay sex shop with a wide range of gay sex toys to buy online with FREE postage on orders over £25.
Contact info
Brewer Street 5-7, W1F 0RF, United Kingdom
- www.prowler.co.uk
4.6
Excellent
365 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very efficient good service
4 June 2020
Unprompted review
Excellent and Efficient service very…
Excellent and Efficient service very Happy 😍
3 June 2020
Unprompted review
Excellent
There customer service as well as there description of the products on the site are brilliant. I have used them for many years. I would never not use them when it comes to buying sex toys and lube.
1 June 2020
Unprompted review
Recent purchases
Very good service and arrived on time but most of all the toys and stuff are wonderful..........
1 June 2020
Unprompted review
The experience was great and my items…
The experience was great and my items arrived quite quickly. I'm dropping one star because there was no information about when the items were likely to arrive.
31 May 2020
Unprompted review
Quick service especially in these…
Quick service especially in these uncertain times
31 May 2020
Unprompted review
Great service
Great service, website was easy to navigate, ordering was simple and the product arrived a week later, only thing was I never received any tracking or delivery details email, but since the product came so quick this really wasnt a major issue for me.
31 May 2020
Unprompted review
Great service.
The internet ordering system seems robust and reliable with rapid delivery. I also know that, if there are any questions or problems, they will be dealt with quickly and sympathetically. The products are good too.I
30 May 2020
Unprompted review
First class service
28 May 2020
Unprompted review
Easier to shop online than I expected
Easier to shop online than I expected; payment went through and settled smoothly. And delivery was very quick and efficient. Thank you and I would recommend anyone to use your online shopping.
27 May 2020
Unprompted review
Very good customer service.
27 May 2020
Unprompted review
10/10
I dont know how but the post was super fast... 3 days... other things are taking 10+ days (Covid impact)
Products excellent and well packaged
10/10
27 May 2020
Unprompted review
Excellent service
The item ordered appears to be of good quality, functions well and arrived more quickly than anticipated.
27 May 2020
Unprompted review
Easy quick and speedy delivery even in…
Easy quick and speedy delivery even in lockdown.
27 May 2020
Unprompted review
Easy to use website and fast PP arrived…
Easy to use website and fast PP arrived very quick Tks
27 May 2020
Unprompted review
Happy shopper 👍
I was impressed by the speedy delivery and quality of goods, and the polite and helpful online staff. I will definitely be shopping with you again. Only thing is all the nice underwear in medium is sold out. Too many men the same size! 😁 maybe order more in medium 👍
27 May 2020
Unprompted review
Service is good but ur website is…
Service is good but ur website is rubbish. Love honey who I purchased from often have photos of their toys being held in someone's hand. This gives a much more realistic visual when it comes to sizes. You should do this. Size is everything when buying a new toy. Also lots of items have no descriptions. Who is going to buy something from you without accurate descriptions? Check out love honey website and learn from them. I would prefer to support you if you see things from a customer perspective.
27 May 2020
Unprompted review
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