I have recently had dealings with PSG. The service has been speedy and professional both to me and my advisor. I see a numbver of negative reviews and frustrations; I would suggest that in this moder... See more
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I have used PSG Sipp for over 25 years and have found them extremely professional, responsive and accommodating. The staff are pleasant and helpful and in particular Aimee Hodgson SIPP executive lead... See more
@Matthew Britain Seriously?!! Contact your Complaints team….. they are as useless as the rest of you! They BLAME a third party like you do. Three previous complaints also resulted in pathetic respon... See more
My UK pension was transferred from Royal London (which took over two years!) to PSG several months ago. Now PSG are very slow in transferring the funds to my investment company of choice here in the... See more
Company replied
Company details
- Pension fund
- Alternative Financial Services
- Business-to-Business service
- Financial advisor
- Non-bank financial service
Written by the company
PSG SIPP Limited was founded in 2008 by its board members out of the conviction that most providers in this industry come from the same mould and that things could, and should, be done better. That’s from things like being transparently fee-based, to the way in which clients retain control of their investments in our products. We deal with leading regional, national and international IFAs and other professional advisers to deliver smart, accessible SIPPs to those looking for control and value for money. On the other hand, we can also deal directly with those individuals, and also businesses whose investments or plans are sophisticated, or perhaps more complex. For as long as self-invested pensions have been around, our experts have been helping people, and their advisers, to make the most of the opportunities they present.
Contact info
Unit F1, Avonside Enterprise Park, SN12 8BT, Melksham, United Kingdom
- +44 3330 918 618
- info@psgsipp.co.uk
- www.psgsipp.co.uk
3.2
Average
96 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great people that know what they are…
Great people that know what they are doing!
22 November 2019
Unprompted review
Reply from PSG SIPP Limited
Hey Rob, Thanks so much for taking the time to review us!
The PSG SIPP Team
We have used PSG for a couple of years…
We have used PSG for a couple of years now and we have been most impressed with the level of service which they provide. PSG are quick to respond and they ensure all questions are answered in a timely manner.
22 November 2019
Unprompted review
Reply from PSG SIPP Limited
Hey James, thanks so much for taking the time to leave us a review. Our response times are hugely important to us and it's great to hear how impressed you are with our service.
Many thanks
The PSG SIPP Team
Great UK SIPP provider for International Clients
I work with a number of UK SIPP providers and PSG are head and shoulders above the rest. Everything from their marketing to on boarding team is on point and on the odd occasions we’ve had issues they are quickly resolved. For intentional clients looking at a U.K. based SIPP - there is no other provider that does it as well for a comparable price! Keep up the great work PSG!
21 November 2019
Unprompted review
Reply from PSG SIPP Limited
Hey Mark, thank you so much for taking the time to review us. We're really pleased that you like our approach including to Marketing and onboarding. Our aim always has and always will be to offer a truly refreshing approach to SIPPs in everything we do, so it's great to read your feedback!
Thanks so much,
The PSG SIPP Team
PSG have a wonderful team that are…
PSG have a wonderful team that are efficient, swift to react and very accommodating for both clients and advisers alike. Our clients are all very happy with their service.
21 November 2019
Unprompted review
Reply from PSG SIPP Limited
Thanks for taking the time to drop us a review as well as the glowing feedback of our service!
The PSG SIPP Team
Excellent professional company to work…
Excellent professional company to work with. Regular updates and great customer service. Rebecca Fleming is always on hand to answer any queries. Would highly recommend them.
20 November 2019
Unprompted review
Reply from PSG SIPP Limited
Thanks so much for reviewing us Amanda and leaving us such great feedback. We really appreciate it :-)
The PSG SIPP Team
An extremely professional company who…
An extremely professional company who have been a pleasure to work with on multiple occasions. Fast response times, very proactive, and offer the highest levels of client satisfaction.
To name a few... Sue Logan, Chris Perry, and Rebecca Fleming have been immensely helpful!
20 November 2019
Unprompted review
Reply from PSG SIPP Limited
Hey Adam, thanks for taking time out of your busy day to leave us such honest (and glowing) feedback. Sue, Chris, Rebecca and the whole team are committed to providing outstanding service to our advisors and clients and it's hugely rewarding for us to read how much you value this in your review.
Many thanks,
The PSG SIPP Team
Great Service
I have been using PSG since they launched. They have always showed excellent service and have always adhered to a high level of compliance which reassures me my clients money is safe. Keep it up!
20 November 2019
Unprompted review
Reply from PSG SIPP Limited
Hi Lawrence, thanks so much for the excellent review. We're glad that you mentioned our attention to compliance as we set ourselves only the highest standards when it comes to both compliance and security.
Many thanks
The PSG SIPP Team
Excellent communication and support…
Excellent communication and support from both the Admin and Sales teams. I have no problem in placing my SIPP business with PSG.
20 November 2019
Unprompted review
Reply from PSG SIPP Limited
Hey Chris, thanks so much for taking the time to leave us a review!
The PSG SIPP Team
Rebecca is PSG great
Rebecca is PSG great! Her support & training sessions are always clear and concise to compliment her excellent customer service. Whenever there is an issue, we are confident it will be resolved in a timely manner.
The PSG paperwork is easy to follow and save us and our clients lots of time due to its logical layout.
There are 3 of us in my team and we all pleased with our Business development manager! Thank you
19 November 2019
Unprompted review
Reply from PSG SIPP Limited
Michael, Ann-Marie & Arjuna, thank you all so much for the splendid review! It's really great that you mentioned our commitment to providing excellent customer service and to resolving issues quickly. We also take a whole lot of pride in our approach to documentation and with making it as easy and as straightforward as possible for advisors and clients to fill in.
Thanks again!
The PSG SIPP Team
I've found using PSG very easy and I've…
I've found using PSG very easy and I've always been kept up to date with what's going on. I can't fault the service and Rebecca's can do attitude brings only good results!
19 November 2019
Unprompted review
Reply from PSG SIPP Limited
Hey James, thanks so much for the amazing feedback. Rebecca and the team are all chuffed to hear that you value our service so highly :-)
Many thanks,
The PSG SIPP Team
PSG ongoing support
PSG have provided fantastic new business and ongoing support. They seem to have a solution for every client. I cannot fault Rebecca and the team.
19 November 2019
Unprompted review
Reply from PSG SIPP Limited
Hey Josh, thanks so much for taking time out of your busy day to leave us a review! We're really happy that you value our service so high.
Thanks so much,
The PSG SIPP Team
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