Psicon Reviews 

Had an assessment with Rakel.
It was a lovely conversation, she made us feel very comfortable and was very easy to talk too. She was so understanding of my daughter.

Psicon is amazing,the waiting time isn't that long. They are very helpful,and caring. They also offered help as you wait for an appointment.

We found Psicon to be extremely helpful and supportive, I would thoroughly recommend them.

Not only did our son’s assessment happen much faster than we were expecting, but the process and the video call itself were all superb. Rakel was particularly great on the call - treating our son like an equal and ensuring he (and we) felt comfortable at all times - encouraging him to take movement breaks when needed. It was a straight forward and eye opening process and couldn’t recommend them more highly

Highly recommend lovely staff clean and tidy building very friendly make you feel so comfortable and much quicker then nhs waiting lists

I had a fantastic experience with Psicon from the moment that I chose them through the right to choose service until my sons official diagnosis I have been updated on my son‘s journey at every point. They’re easy to contact. Easy to speak to and the appointment came around very quickly. They are thorough, quick to gather evidence from parents and the school to help them understand my child.

The clinician we saw was lovely. She was kind, caring and she genuinely wanted to help my son. It made all the difference. I could take my time with explaining his difficulties and didn’t feel rushed. I didn’t feel like just another number, I felt like we were really respected and listened to. I’ve recommended the service to all of my friends with SEN!

Our appointment for our sons ADHD assessment came through much quicker than anticipated through right to choose and were given a Teams appointment which was great as we were not in the area. Rakel immediately put us all at ease and made our 7 year son feel so comfortable to be himself and answer her questions. We had a diagnosis confirmed there and then and next steps explained clearly.
Thankyou so much for such a positive experience- couldn't have asked for more.

I have had both an ADHD and Autism diagnosis through Psicon and the service has been great. Everyone I have had contact with has been lovely and patient with me and it’s overall been a great experience.

From the moment we arrived, we were made to feel incredibly welcome and at ease. The staff were so friendly and kind, which instantly helped us relax. From the second we walked through the door, we were greeted with genuine warmth and care.

The waiting area was also beautifully done it felt comfortable and homely, which made the whole experience even more reassuring.
The staff made my little girl so at ease and comfortable, very knowledgeable i gave found Psicon very responsive to any questions we have, I honestly can not fault the exceptional experience we have and are receiving from Psicon
I would definitely recommend them.

Thank you again for creating such a positive and supportive environment.

The wait time for my son to been seen for a diagnosis was not long at all. The staff the company very empathetic and very very understanding and considerate. Thankyou so much Bessie for your support in listening very carefully to all of my child's concerns and issues he is facing.

They were helpful understanding and patient. Made us feel at ease and my child was able to be herself during the assessment.

I was unhappy with the assessment process but after escalating my complaint they did refund

Would highly recommend, they emailed me and kept me updated with the process and what was going on while we was waiting for the referral for my daughter. Once we got our appointment the lady we spoke to was very nice and made me and my daughter feel very at ease and explained everything. She involved my daughter in conversation as much as she could do.

5 months from referral to diagnosis. That's great considering what NHS times are atm...lovely man doing the assessment and great service throughout

i did a assessment with rakel mornike straight away made me feel really comfortable which really helped me as i was worrying about it but honestly not one bad thing to say lovely woman to speak to so bubbly and kind thankyou so much.

Great consultation. Felt at ease. Kind and compassionate clinician. Results at the end of of the session. Highly recommend

Great service! Friendly, knowledgeable and helpful.

A great service from start to finish they smashed the expected review time by months, I'm really happy we chose psicon through the right to choose scheme.

Psicon were extremely helpful, clear, considerate in all their communications with us. The clinician who did our son's ADHD assessment was excellent. She was really kind and made the experience really positive. There was a fair wait unfortunately as we got referred through the NHS but they kept us updated while we waited.

My daughter was referred under the NHS right to choose scheme.
From sending the questionnaires back to assessment was only 6 months, compared to the 6 years it would’ve taken to access the service locally.
We were contacted twice following submitting the questionnaires, once to confirm that she had been accepted for assessment and the second to let us know after about 6 weeks that we hadn’t been forgotten and that as soon as we were at the top of the list that we would be contacted, and we were.
The Assessor, Abi, was so lovely. Warm and approachable. She was very thorough in explaining the process in a way my daughter could understand and ensuring that she understood it wasn’t a “test” and there were no right or wrong answers. There were a lot of questions, but it didn’t feel like a rapid fire situation, plenty of time was given to give a response.
We were given a diagnosis there and then at the end of the assessment and I was given to opportunity to ask any questions that I had at the time. I was given a timescale for the report and advised what the next steps would be in terms of a discussion regarding whether medication may be beneficial.