Public Reviews 

I ordered five English books for my daughter's summer vacations last July. One and a half month later they sent me an email that I will get the books sometime in the middle of September. Called them and ask them not to send them and asked to use the money for something else. They accepted.
3-4 days later a courier send me a message that I have an package from Public. Ask the courier not to send the package and I called back Public to tell them that I will use the money for school books and stuff. They accepted and told me that they will send me a refund.
At the begging of October, I called Public again to ask my money back because at that time they hadn't sent me the refund and I'd finished the school's buying. They accepted.
After over 50 calls, I managed to get my money back yesterday, 21st of December and after having me waiting at the store for over a hour!
Stay away from Public's Web orders!
Stay away from Public's call center!

I went to the store to pickup a 3 month Xbox Game pass and from the 25 letters and numbers only 10 were visible I called them and they said we cannot do anything about it. Very bad do not buy anything from them

I ordered a invertor freezer and got a candy fridge. It was delivered 4 days ago and until then nothing has happened. They keep telling me “tomorrow someone will let me know” and nothing happens. They are scammers honestly. Do not use

Received a damaged product over a month ago and still trying to have it picked up for return. They stopped returning my emails. Will now have to try to have the credit card charge reversed. Horrible customer service.

Koutoupas Paradise Restaurant
Svoronata, Kefalonia

Beautiful sunsets, excellent restaurant, staff friendly and the food is great.
Can’t recommend more

Worst customer service ever. I placed an order and have not received a tracking code or any information on the delivery, other than the order reference. When I called the customer service I was on hold for over 30min without eventually getting an answer.

The worst of all.

We purchase 2 laptops online and they don't have it in their inventory.
after 1 month of waiting they told us to give us back some coupons to purchase something else instead of the laptops..
They can't deliver our product, they don't wont tto return our money back I am goin to call them thiefs.
We have start legal actions against them to get our money back.

Stay away from them ...Thiefs

I bought a monitor from public and it was damaged. When I tried to return it they claimed that I damaged it and refused to replace it.
The monitor had a cluster of damaged cells on the top left hand side. Their service department kept it to check it. When they returned it to me it would not even switch on.

I ordered a travel guide and received a notification that they are looking for it at their suppliers. I called them the same day and they told me don't worry we found it, we will send it in two weeks. Two weeks later I call them and they tell me we are still looking for it. This company is run by liars, avoid doing any business with them.

A friend bought a gift card for me, but due to a "technical problem" as they call it, I cannot buy anything. They deny any return to the gift card buyer or any other similar solution. The issue persists after 20 days. The customer service has left me calling for 10 days (and counting) without providing any actual help. I am just waiting for them to resolve their own issue and when they finally call me they ask me for feedback on their problem.

transaction authorised by bank of cyprus. public say card declined. paid twice.despite providing a statement from b.o.c. confirming transaction authorised. public continue to ignore requests to credit my account. situation ongoing since 1st july 2023.manager !!! DO NOT BUY FROM PUBLIC

Mislead on availability of the products, been waiting 3 months for my order, and they said we have a small delay, I am still waiting…

Tragic eshop, customer service & financial department.

terrible delivery service, next day, tomorrow, next day, forget it. I have cancelled the order and will never buy from Public again!!!

A lot of products are not available, even thought it says that it is. You make an order, you pay off the whole amount and products gets into "extensive search" for even 3 months, while withholding your money, and the product and when the product is never found, they refund you. This results on missing on products that where released on limited editions.

I tried to buy twice at a discount iphone and each time the price turned out to be without a discount.

I ordered a single book which was supposedly immediately available. Soon after I was informed by email that there was a much longer delivery window. That then got narrowed down to either Monday or Tuesday of this last week. As today is Friday and their online tracking system still shows Monday or Tuesday, I cancelled the order on their website. HOWEVER, I didn't receive any confirmation of the cancellation and then, three hours later, suddenly I receive an email that my order is ready for pickup!
Meanwhile, they CHARGED my credit card immediately when I placed my order, not when the book became available. That's simply unethical.
Whatever notifications we've had from them have been all over the place -- one by SMS, one on Viber, one by email. Seriously, what the ...?!
Talked with them twice this morning to complain about the whole crappy experience. They didn't appear to really care and just said the book was ready for pickup. They DID say that they "value feedback so that they can become even better." :-) good luck on that one, Public!

Ordered a TV and they kept changing the delivery date. Please note that while ordering their system was informing that the actual TV was in another branch a few km away so the transfer should have taken a day or two. Nope... the transfer or wherever they actually got the TV form took more than 3 weeks. The sad thing is that every time I contacted them they had no idea where the TV was... so they couldn't say for sure what was happening.

Another thing they do for SEO and confuse people is that the leave on their site millions of products they used to have and now show as unavailable without deleting them.

Very nice,great Fast Service.

This store gets busy. I have found that if you want something from a busy section, you literally have to go to other sections to find a person who can help you. The person who helped me, even though it was not his area, was able to get me the answer I needed which for me, unfortunately, was that they didn’t have my item even though it said online that it was in the store.