PureGym UK - Alfreton Reviews 17

TrustScore 4 out of 5

3.9

Nottingham Road, DE55 4JJ Nottingham, England, GB


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Rated 3 out of 5 stars

Prior to Alfreton PureGym opening my membership included 311 sites across the UK. It’s needed as I travel up and down the country throughout the week. Alfreton is currently closer to my main base th... See more

Company replied

Rated 5 out of 5 stars

Been going since it opened all the instructors are approachable and the range of classes suits my needs. Would highly recommend

Company replied

Rated 4 out of 5 stars

New Puregym at Alfreton is brilliant, I love how they make quite a small gym work and still feel comfortable and not cramped, my one complaint would be that they need a calve machine put in there. Ove... See more

Company replied

Rated 3 out of 5 stars

I’d love to see a hip thrust machine there. Classes wise there are an amazing selection. Can you look into putting a Mind Class out of the 9-4 work hours. (Also a Pilates class would be great!)… Other... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Alfreton

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Nottingham Road, DE55 4JJ, Nottingham, England, United Kingdom

3.9

Great

TrustScore 4 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great staff

23 February 2026
Unprompted review
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Reply from PureGym UK - Alfreton

Hi Richard, thank you so much for your 5-star review! We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff works hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Rated 5 out of 5 stars

Been going since it opened all the…

Been going since it opened all the instructors are approachable and the range of classes suits my needs. Would highly recommend

18 February 2026
Unprompted review
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Reply from PureGym UK - Alfreton

Hi Christine. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts. Our app also has lots of features so that members can get the most out of their membership! It’s great to hear you enjoyed your recent classes and we hope you continue to enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Great experience.

Easy access. Great to be able to pay an upgrade on my partner's full membership as I only need to visit once a week. Very clean and tidy, very low music playing - not intrusive at all, have sensory processing difficulties I often find gym environments too stimulating to feel safe and comfortable.

20 July 2025
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Reply from PureGym UK - Alfreton

Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall, we try and ensure that music is kept at a volume which can be enjoyed by all! Thanks, PureGym

Rated 1 out of 5 stars

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Review of PureGym UK - Alfreton

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Sammie-Jayne Hurley
0 reviews
GB
Rated 1 out of 5 stars
So small
So small, not worth the money.
With the price increase this month to £28.99 I've cancelled my membership, in my opinion it was barely worth it at £15 let alone this new price. The gym is tiny, with only 1 of most equipment, there is no open space to use for mat workouts when there are classes going on as the only floor space is taken up with them, which limits the times you can visit if this is what you wanted. The treadmills face a plain brick wall which is nothing like I've experienced before. Alfreton isn't a massive town I admit, but there are lots of connecting villages and I'd seen so much online with people saying this site wasn't going to be big enough, and I'm afraid they were correct.. I don't know who looked at this space and thought it would be sufficient, but when you look at the sites in Mansfield for example the difference is night and day, and they well and truly missed the mark with this site. A real shame for the community, but also the pricing structure is a bit silly, Mansfield is 4x (if not more) the size and a fraction of the price at circa £13. I understand it's new, but it's nothing spectacular at all so the price is honestly not justifiable at all.

16 June 2025
Unprompted review
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Reply from PureGym UK - Alfreton

Hi Sammie, Thanks for taking the time to leave this review, we're sorry to see it's 1 star.

It's important to us to receive member feedback, so that we can continue to improve the service we offer our members.

We would really appreciate if you could get in touch directly to provide more information on your PureGym experience, and any areas you feel we could improve, to make sure you have a 5* experience with us.

You can either have a chat to your Gym Manager, or contact our Member Services team on member.services@puregym.com. We look forward to hearing from you!

Thanks, PureGym

Rated 5 out of 5 stars

Easy

Quick, simple and easy.

1 June 2025
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Reply from PureGym UK - Alfreton

Hi there - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym

Rated 1 out of 5 stars

Small rubbish gym

Small , not worth 10 quid sat ticket. Hardly any weights, no machines, tiny gym.
No mirrors. Weird layout.
Staff who look like they never train or diet
Weird vibe in there.
Don't waste your time

13 March 2025
Unprompted review
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Reply from PureGym UK - Alfreton

Hi Alister - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. Please note due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates.

If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Rated 5 out of 5 stars

Staff are knowledgeable and supportive

7 April 2025
Unprompted review
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Reply from PureGym UK - Alfreton

Hi there! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so; great to hear staff on site could assist on the day. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 3 out of 5 stars

PureGym Lite

Prior to Alfreton PureGym opening my membership included 311 sites across the UK. It’s needed as I travel up and down the country throughout the week. Alfreton is currently closer to my main base though so the convenience is good for me, but I had to pay an extra £7 (£34 a month) to access it. To my disappointment it is more a PureGym Lite than a full PureGym experience. No dedicated changing rooms, no hydration station, limited equipment and very little space. The location is good, but to charge what they charge is hard to stomach when places like CastleMarina is four times as big and costs less.
Going forward they need to bring the price down, and put in an hydration station. After all, what’s the point of the + membership if you don’t even have the basics of a real PureGym experience.

1 January 2025
Unprompted review
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Reply from PureGym UK - Alfreton

Hi Martin - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. Please note due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates.

If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Rated 3 out of 5 stars

Well equipped

I’d love to see a hip thrust machine there. Classes wise there are an amazing selection. Can you look into putting a Mind Class out of the 9-4 work hours. (Also a Pilates class would be great!)… Otherwise quite nice gym - not too busy and lovely staff

24 December 2024
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Reply from PureGym UK - Alfreton

Hi there - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Regarding the point which you have raised about the hip thrust machine, please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Rated 2 out of 5 stars

Palarva getting in & out. Where is CCTV? Not worth the membership fee

Entering the gym without 1st installing the app and having a QR code to hand was a palarva. The gym wouldn’t let me punch in the code into the keypad. So this took 10mins trying to resolve.
You also need a QR code to exit the gym which worries me, as my phone doesn’t hold charge. What if I am without phone power? How am I getting in or out of the gym?

Inside the gym itself, I was surprised to find only 1 x rowing machine. Treadmills facing a brick war doesn’t make for a motivation run. Would definitely recommend you turning your treadmills so they are facing the gym when working out. Would make it more sociable.
There wasn’t foam available anywhere in the gym for the long weight bars. Which made it incredibly uncomfortable for the bar to sit across my shoulders when doing squats.
I didn’t notice any CCTV. If there is any, I would prefer for there to be a visible security system- as a deterrent for any potential harassment or issues inside the gym. Not being able to see CCTV and with there being no staff on, made me feel vulnerable.
For this reason I wouldn’t feel safe visiting the gym outside of daytime hours; which renders the 24/7 opening time useless for me.

The lack of equipment inside the gym does not justify the monthly membership price. For this reason and all the others mentioned above, I will not be signing up.

29 December 2024
Rated 5 out of 5 stars

Plenty of machines and lockers to put…

Plenty of machines and lockers to put stuff in and hot shower afterwards.

26 December 2024
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Reply from PureGym UK - Alfreton

Hi Teresa! Thanks for taking the time to leave this 5 star review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to provide a wide range of equipment so that members have a variety of ways to workout.
We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 5 out of 5 stars

Well designed gym with state of the art…

Well designed gym with state of the art equipment , and friendly helpful staff

23 December 2024
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Reply from PureGym UK - Alfreton

Hi Michael - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Rated 4 out of 5 stars

New Puregym at Alfreton is brilliant

New Puregym at Alfreton is brilliant, I love how they make quite a small gym work and still feel comfortable and not cramped, my one complaint would be that they need a calve machine put in there. Overall a brilliant gym.

16 December 2024
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Reply from PureGym UK - Alfreton

Hi Morgan. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

New gym at Alfreton so nice and clean…

New gym at Alfreton so nice and clean currently , lights are a bit bright , coloured leds would be better to create a better , more motivating vibe rather than bright white light , need 2 more bench’s for one side of power racks , water fountain needs a down pipe for bottle filling , but overall a good start

8 December 2024
Unprompted review
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Reply from PureGym UK - Alfreton

Hi Pete - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Rated 4 out of 5 stars

Decent enough gym

Decent enough gym. Price very competitive

6 December 2024
Unprompted review
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Reply from PureGym UK - Alfreton

Hi John - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

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