Yet again the showers are out of order but of course no one advises this nor even puts up a notice to that effect. This has been an ongoing problem with water/showers. When there is no hot water the... See more
Company replied
Location
Switch location8-10 Stamford New Rd, WA14 1EJ Altrincham, GB
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See what reviewers are saying
You’ve asked about my first couple of weeks - however I’ve been a member for years. All good but would be better with a second seated leg extension machine. Also watching the machines being clean us... See more
Company replied
I really like the classes, the instructors/trainers, the feeling of the gym and the fact that everyone is welcome. As an LGBT mixed race woman this is a great gym and I've never felt uncomfortable! I... See more
Company replied
The whole place is clean and health conscious, stations everywhere with cleaning sprays etc for the equipment. Staff very helpful and friendly. Lots of varied equipment and you can do as much or as li... See more
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Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Altrincham
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
8-10 Stamford New Rd, WA14 1EJ, Altrincham, United Kingdom
3.9
Great
123 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Best gym ever!
20 October 2025
Reply from PureGym UK - Altrincham
Hi Ama. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Lyndsay is Super professional &Helpful
Lyndsay is very professional &Helpful
I can’t thank Lyndsay enough , she has guided me through all the steps of joining , which were quite overwhelming at first. She massively helped me. I can understand how she is the manager , she really does know everything you need to know when joining for the first time.
8 December 2025
Reply from PureGym UK - Altrincham
Hi Lisa. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear such positive feedback and how Lyndsey has made a positive impact on the start of your fitness journey so far. We'll make sure this feedback will not go unnoticed and we hope you continue to enjoy using the gym overall! Thanks, PureGym
Great inclusive gym
Great gym. Lots of space, equipment and areas to find your own tribe. Subsidised parking makes attending real value and the PTs are friendly and approachable. Big shout out to Sophie Rushmere and Rob Head who are both really engaging fun and supportive. Sophie's spin class is full on challenging but great fun once you have been a few times. Started Rob's Friday HIIT class which is tough for me as a bloke of 59 really trying to lift my fitness... Coming up to a year as a member and it is now a core part of my weekly life.. Thanks all
14 November 2025
Unprompted review
Reply from PureGym UK - Altrincham
Hi David - Thanks for taking the time to leave this review, we are really pleased to see it is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear your positive feedback for the gym team and these classes! Thanks, PureGym
The gym smelt so bad
The gym smelt so bad, I feel like there was no ventilation and the overall experience was really poor. Some good equipment but also some really really dated machines for example the tredmills. Would not go again, sadly I bought a whole month subscription which is now completely wasted as I will not go back.
20 October 2025
Reply from PureGym UK - Altrincham
Hi there - Thank you for taking the time to leave this review, we are sorry to see this is 1 star and hear this has been your experience. We are always looking to make improvements to give our members the very best, If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Desappinted
Hello,
I recently signed up for PureGym, and I was unable to use my international card. As a result, I had to pay for three months upfront, which was more expensive. I am a student, and I could not access the student benefits, which is very disappointing.
Being forced to pay a large amount at once is very difficult for a student. I find this situation unfair and I do not agree with it.
Thank you for your understanding.
Best regards,
23 September 2025
Reply from PureGym UK - Altrincham
Hi Luigi - Thank you for taking the time to leave this review, we are sorry to see this is 1 star. As we are a UK company, we only accept Direct Debits from UK Debit/Current accounts, outside of this, we have a rang of day pass and fixed term membership options available, and 30 day passes can be purchased. If it would benefit you more to be on a 30 day pass, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram, so they can discuss your membership and get you onto the best option. Thanks, PureGym
I was on holiday in my home town and I…
I was on holiday in my home town and I needed to use a gym so I went to Pure gym. A brilliant gym! I could use it for the week at a very affordable price, as many times I wanted. Fantastic equipment and trainers. Thoroughly recommend and I’ll be returning at Christmas again! Altrincham Pure gym! Cheers all, especially Rob for helping me out!
13 August 2025
Reply from PureGym UK - Altrincham
Hi Ann-Marie - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really pleased to hear this was your experience and see your positive comments, we look forward to seeing you back in the gym! Thanks, PureGym
I couldn't ask for more- PureGym, Alty
I have been a member of PG in Alty, for a few years now and this is my first review : if there was an option to give them 10 stars I would happily give it to them!
Just to be clear: I have no interest in this company and nobody asked me to leave this review but thought it would help local community if looking to join a gym.
The facilities are great and always spotless, which makes such a difference. The staff are respectful, friendly, and genuinely helpful whenever you need them.
I have a few chronic MSK conditions and felt some classes are not for me.
However, their experienced, kind, listening and helpful professionals, Dec McCarthy, Robert Head, to name a few, have always come up with more suitable alternatives, even for the same class that I thought is not for me.
I’ve also found their replies to emails super quick and any issues get sorted efficiently. It feels like a well-run and welcoming place to work out.
And boy, have I told you about their Yoga and Pilates classes with S.Dunne and J.Fisher???!!!! The best in Alty: a medicine for your body, mind and spirit!!!
Things that PG Alty could improve:
we would like one more class of Yoga and Pilates, please, with the above Instructors, but not at a too late time of the day when our energy levels are down, 8-9 pm, and we can't be bothered to get our "backsides" out to attend. :-)))
I would also like to urge everyone thinking joining PG Alty to come to Dec's MIND class: is a fantastic class if you recovering from an injury, it covers anything from getting your strength, mobility, balance and coordination back.
In the end, I apologise to all those professionals who did not see their name here, purely because of my ignorance and not remembering them all, but know this:
you are ALL fantastic and I could not ask for more!!! Including the Admin Team!!!
Thank you PG Alty and I hope the local community looking to join a gym found this review helpful.
L.M. :-)
18 August 2025
Unprompted review
Reply from PureGym UK - Altrincham
Hi Luminita - Thanks for taking the time to leave this review, we are really pleased to see it is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We’re so glad to hear your excellent experience of these classes, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym Thanks, PureGym
Value for money!
After being a member for more than 5 years, I sadly had to leave this gym due to moving home. The Altrincham branch has been amazing value for money, especially as I like to workout in the morning, when it tends to be a bit quieter. Easy parking, plenty of equipment, loads of space, and welcoming, friendly staff.
18 October 2024
Unprompted review
Reply from PureGym UK - Altrincham
Hi Dan. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Once I found the correct plan
Once I found the correct plan, the forms were easy to fill out and the app was easy to download and log into. I will say that finding the right plan was a bit difficult for me since we don’t have a permanent address yet. Maybe have an easy to see promo for people who are visiting the UK.
6 June 2025
Reply from PureGym UK - Altrincham
Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you found the joining process easy and we hope you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Altrincham
Hi Paul - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym
Doors dont work
Doors dont work, opens first door doesnt even open the one to the actual gym
19 May 2025
Reply from PureGym UK - Altrincham
Hi there - Thank you for taking the time to leave this review. We are sorry to hear there were difficulties accessing the gym. If you have not already, we ask that you reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on X and Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym
Convenient
Convenient, good equipment availability, clean and friendly atmosphere
10 April 2025
Unprompted review
Reply from PureGym UK - Altrincham
Hi Franklyn. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Good number of classes and spacious gym.
Good number of classes and spacious gym.
30 March 2025
Unprompted review
Reply from PureGym UK - Altrincham
Hi Simon. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
This is a very well set out gym and…
This is a very well set out gym and seems to have enough equipment to cover everybody's needs.
9 March 2025
Reply from PureGym UK - Altrincham
Hi Eric! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Reply from PureGym UK - Altrincham
Hi there! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym.
Hope you continue to enjoy your time with us! Thanks, PureGym
Great space and equipment
Really enjoy the amount of space at Altrincham, so you can quietly get on with your exercise without worrying about the place feeling busy. Loads of good machines so never a problem to find equipment to use.
29 December 2024
Reply from PureGym UK - Altrincham
Hi there - Thank you so much for taking the time to leave a review. We always value feedback from our members and are glad to hear you're happy with the space available in the gym.
We strive to create an environment where everyone can comfortably work out without feeling crowded, so it’s great to know that’s been your experience. We're thrilled that you enjoy using the gym, and we’ll continue working to provide a spacious and welcoming atmosphere. Thanks again, PureGym.
Could do better
You’ve asked about my first couple of weeks - however I’ve been a member for years.
All good but would be better with a second seated leg extension machine.
Also watching the machines being clean using the same water where people’s feet have been - then washing down where hands go - kinda defeats the objective?
14 December 2024
Reply from PureGym UK - Altrincham
Hi Christ. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Altrincham gym:- Showers cool & parts…
Altrincham gym:- Showers cool & parts of the gym are cold again.
Numbers have dropped and the manager does not appear 'to get it', sort the place out.
Just waiting for Altrincham leisure centre to reopen after total refurb.
9 December 2024
Unprompted review
Reply from PureGym UK - Altrincham
Hi George - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We are reviewing feedback and will ensure this is addressed in club.
Temperatures and air conditioning in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym.
Showers out of order again
Showers out of order, again @ Altrincham puregym and disabled facilities not in use, what is going on?
This is happening too many times and no information is given to the gym users.
Get a grip, new management please.
1 November 2024
Unprompted review
Reply from PureGym UK - Altrincham
Hi Sid - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of accessibility and cleanliness and this will be dealt with. Thanks, PureGym.
Reply from PureGym UK - Altrincham
Hi Ken - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.
We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.
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