PureGym UK - Aylesbury Reviews 140

TrustScore 4 out of 5

3.9

Aylesbury Shopping Park, HP20 1DG Aylesbury, GB


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Rated 4 out of 5 stars

This gym located at very good place, always find parking spot next to the entrance. All equipment in very good condition and this gym have everything needed to do good training. Facilities are pretty... See more

Rated 4 out of 5 stars

Every time I'm in there are people cleaning and tidying the gym space, recent issues with leaks have been rectified fairly quickly which is nice to see and not easy in a 24hr location. More weig... See more

Rated 4 out of 5 stars

As a first-timer, I highly recommend this gym to anyone looking for a great workout experience. The gym is well-equipped with plenty of squat, bench and deadlift racks, which makes it easy to get a go... See more

Company replied

Rated 5 out of 5 stars

The gym itself is often overcrowded and understaffed with kids sneaking in without any repercussions from staff. This in itself would be enough to force me to leave, however one of their PT's Jack Ben... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Aylesbury

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Aylesbury Shopping Park, HP20 1DG, Aylesbury, United Kingdom

3.9

Great

TrustScore 4 out of 5

140 reviews

5-star
4-star
3-star
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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Jack Bennet PT

I joined pure gym 18 months ago & signed up with Jack Bennet as my personal trainer to help improve my confidence & knowledge in the gym. On top of that to work towards achieving good levels of performance in the gym & reach my personal goals physique wise. 18 months on & I am still a part of team JBT.

His knowledge & way of coaching you not only on the gym floor but outside of the gym is second to none. He takes pride in what he does & his attention to detail & investment into his clients is what you would want & expect from any elite PT. The sessions are a good mix of fun & high levels of productivity. A top lad & the best in the business at what he does. Couldn’t reccomend him anymore!

11 July 2024
Unprompted review
PureGym UK - Aylesbury logo

Reply from PureGym UK - Aylesbury

Hi there! Thanks for taking the time to leave this 5 star review!

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so.

It is great to hear about your fitness journey with Jack, and hope you do continue to enjoy your time with us! Thanks, PureGym

Rated 5 out of 5 stars

PT review

Jack Bennett is my PT he is incredibly knowledgeable and experienced with all things bodybuilding, consistently goes out of his way to help me at all times throughout the day no matter what it is training or nutrition,he literally could not be anymore helpful or welcoming and is a all round wedge stud come on son.

8 July 2024
Unprompted review
PureGym UK - Aylesbury logo

Reply from PureGym UK - Aylesbury

Hey Bobby, it's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying your training with Jack!

Thanks, PureGym

Rated 5 out of 5 stars

Jack Bennet

Jack Bennet

First of all I would like to state how hard it is to believe the negative review below. I have been working with Jack Bennet at Puregym for over a year and a half and have nothing but amazing things to say. Consistency is absolutely key and I have never had any drop in service, if there occasions where jack is not available this would be communicated well and I know he only has his clients progress in mind and is nothing but helpful. Puregym is always a great place to workout and my plan is set around that.

1 July 2024
Unprompted review
PureGym UK - Aylesbury logo

Reply from PureGym UK - Aylesbury

Hey Scott, it's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying your training with Jack!

We appreciate your feedback!

Thanks, PureGym

Rated 5 out of 5 stars

Jack Bennett PT

I joined this gym a few years ago after the COVID lockdown restrictions were lifted and I decided I wanted to get serious about my fitness. I decided to join the services of Jack Bennett PT and I have never looked back. Always knowledgeable, humble and will always give 100% support if you are willing to give 100% as well.

Since then I have made leaps and bounds in my fitness journey and I have Jack to thank for that, he is a consummate professional and a true expert in the field of fitness and bodybuilding. He will always be clear and concise with his communication and is always transparent with the information he gives.

He has never led me astray and is clearly committed to help people achieve their fitness goals regardless of their background and who they are. He was the PT I needed, someone of high standards and encourages his clients to reach those standards as well. If you are serious about fitness and are located in the Bucks area I would recommend Jack Bennett PT!

6 June 2024
Unprompted review
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Reply from PureGym UK - Aylesbury

Hey Ryan, thank you for taking the time to leave this 5* review!

It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym and the training with Jack!😊

Thanks, PureGym

Rated 5 out of 5 stars

PT and gym review

My experience at PureGym Aylesbury since joining as a member has overall been positive despite the few odd occasions where equipment will be out of order or the air con hasn’t been working.
Like many people gym anxiety and lack of knowledge was a factor that would sometimes limit me in my sessions and as a result limit my progress, that is until I started PT with Jack Bennett. Jack’s knowledge and experience is second to none and he has helped me progress in the gym in ways I didn’t think I’d be able to!
Alongside this Jack is unbelievably supportive and always more than willing to answer any questions or offer his support.
If you want to push yourself and get the best out of yourself he’s your guy!

8 July 2024
Unprompted review
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Reply from PureGym UK - Aylesbury

Hi Eve, thank you for taking the time to leave this 5* review!

It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym and the training with Jack!🙌

Thanks, PureGym

Rated 5 out of 5 stars

PT Review Jack Bennett

The gym itself is often overcrowded and understaffed with kids sneaking in without any repercussions from staff. This in itself would be enough to force me to leave, however one of their PT's Jack Bennett is brilliant! He's very professional and knowledgeable. He's patient and makes you feel comfortable in learning how to train. As a women, this is very important as I have seen PT's in the past and stopped promptly because of being made to feel uncomfortable. Thoroughly recommend, especially if you want results and support.

1 July 2024
Unprompted review
PureGym UK - Aylesbury logo

Reply from PureGym UK - Aylesbury

Hi Victoria! Thanks for taking the time to leave this 5 star review! We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day.

Members can also use the members area via the PureGym app or website, to see how many people are in the gym.

Please be assured with 24/7 CCTV any gym rules broken will be accounted for, with action taken accordingly.

We love being able to help and chat to our members when given the opportunity to do so.
Great to hear about your experience with out PT Jack and hope you continue to enjoy your time with us! Thanks PureGym.

Rated 5 out of 5 stars

Gym and PT review

I have been training at PureGym Aylesbury for a couple of years now, despite the air con being hit and miss it is a decent gym with good equipment and space.

Not long after joining PureGym, I started training with PT Jack Bennett - who i could not recommend more. He is passionate, caring and will get you the results you desire. He is professional, honest and cares about his clients. Not once have I ever had an issue with Jack and can count on him to be there to answer any questions I have anytime of day.

If you are serious about your goals and are looking to get a PT for help, I would 100% recommend Jack 😊

1 July 2024
Unprompted review
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Reply from PureGym UK - Aylesbury

Hi Alexandra! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so.
Great to hear about your experience with Jack on your fitness journey. Hope you continue to enjoy your time with us! Thanks PureGym.

Rated 5 out of 5 stars

Glad I’m joined this gym

Glad I’m joined this gym. So in love with the classes. Callum, Jake and Charlotte’s classes are my favourite.

27 June 2024
Unprompted review
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Reply from PureGym UK - Aylesbury

Hi Namali - It's great to hear you're enjoying PureGym, and thank you for the 5* review!

We hope you continue to enjoy your classes!

Thanks, PureGym

Rated 5 out of 5 stars

Clear

Clear, nice but sometimes to busy

1 July 2024
PureGym UK - Aylesbury logo

Reply from PureGym UK - Aylesbury

Hi there - It's great to hear you're enjoying PureGym, and thank you for the 5* review!

With over 1.5 million members nationwide, we can get busy at times but offer off-peak memberships and a live tracker in the app to help with this!

Thanks, PureGym

Rated 4 out of 5 stars

Very good gym

Very good gym, lots of space.

However only thing I would say is, free weights are lacking in gym, kept trying to find 20 and 25kg...

Other than that, good gym

28 June 2024
PureGym UK - Aylesbury logo

Reply from PureGym UK - Aylesbury

Hi Charlie. Thanks for taking the time to leave this 4 star review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio.

If you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Rated 5 out of 5 stars

So glad I joined!

Excellent facilities, staff and equipment. Great atmosphere, classes are excellent and very good availability. Clean, welcoming and 100% the best gym I have used.

12 May 2024
Unprompted review
PureGym UK - Aylesbury logo

Reply from PureGym UK - Aylesbury

Hi Karen - It's great to hear you're enjoying PureGym, and thank you for the 5* review!😊

Thanks, PureGym

Rated 5 out of 5 stars

I love to be part of this gym

I love to be part of this gym. Superb value for money. Any time, any day.
Love the app too, well organised building equipment, studio area, cycling area and more important feel safe.

9 May 2024
PureGym UK - Aylesbury logo

Reply from PureGym UK - Aylesbury

Hi David, thank you for taking the time to leave this review, we are delighted to see this is 5*s.

It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym and the app!

Thanks, PureGym

Rated 5 out of 5 stars

Best Gym in UK

PureGym is one of the best Gym in the Uk. With best equipment, 24 hr opening time, great environemnt and friendly staff make pureGym certainly the best in the UK.

24 April 2024
PureGym UK - Aylesbury logo

Reply from PureGym UK - Aylesbury

Hi Zahid, thank you for taking the time to leave this 5* review!

It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear this feedback and that you are enjoying PureGym!

Thanks, PureGym

Rated 5 out of 5 stars

Really easy to sign up

Really easy to sign up! Had an offer for rejoining which was a bonus.

7 April 2024
PureGym UK - Aylesbury logo

Reply from PureGym UK - Aylesbury

Hi Mr Moreton - Thank you for the 5* review and welcome to PureGym!

We hope you enjoy your new discounted membership with us!

Thanks, PureGym

Rated 5 out of 5 stars

Made me feel welcome and willing to…

Made me feel welcome and willing to help with any concerns

25 March 2024
Unprompted review
PureGym UK - Aylesbury logo

Reply from PureGym UK - Aylesbury

Hi Mason! Thanks for taking the time to leave this 5 star review!

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so!

Hope you continue to enjoy your time with us! Thanks, PureGym.

Rated 5 out of 5 stars

Went home to visit my parents so…

Went home to visit my parents so looking for a pay as you go gym. Somebody suggested Puregym. Fantastic, well spaced out equipment. Great value. I got a 3 day pass which coverd what i needed. I live too far from the one in Bristol otherwise I would cancel my expensive cramped one and go with these guys. Gutted I'm having to go back to my usual one but when I come to Aylesbury again I know where I can go.

25 February 2024
PureGym UK - Aylesbury logo

Reply from PureGym UK - Aylesbury

Hi there - it's great to hear you enjoyed Puregym on your 3-day pass, and thank you for the 5* review!

We'd love to have you again when you're back in Aylesbury!

Richard, PureGym

Rated 5 out of 5 stars

Ticks all the boxes

Nice gym, great value, good equipment and very accessible

14 February 2024
PureGym UK - Aylesbury logo

Reply from PureGym UK - Aylesbury

Hi Chris, it's great to hear you're enjoying PureGym, and thank you for the 5* review!

Richard, PureGym

Rated 5 out of 5 stars

Best Pure gym I have used…

Even when the gym is at peak times there are still enough machines to use without having to wait around

5 February 2024
PureGym UK - Aylesbury logo

Reply from PureGym UK - Aylesbury

Hi Krisztina, it's great to hear you're enjoying PureGym, and thank you for the 5* review!

Rated 5 out of 5 stars
PureGym UK - Aylesbury logo

Reply from PureGym UK - Aylesbury

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Clean and spacious

Clean and spacious. All instructions at equipment.

15 January 2024
PureGym UK - Aylesbury logo

Reply from PureGym UK - Aylesbury

Hi there, thank you for taking the time to leave this review, we are delighted to see this is 5*s.

It's important to us to provide our members with a great space to work out, in a clean and friendly environment and we're so pleased to hear you are enjoying PureGym!

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