This is a new gym so most of the equipment is in working order – The only downside is that there is no spin area also no back extension machine. However the gym was still clean, but has no paper tow... See more
Company replied
Location
Switch location14/15 Auckland Retail & Leisure Scheme, DL14 9AA Bishop Auckland, GB
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See what reviewers are saying
Once again very happy with the location and great equipment. But very disappointed with the overall cleaning of the changing rooms and the lack of cleaning stations for the equipment.
Company replied
Nice and polite girl you have working in there today , she helped me on my phone with the online stuff , about 1200 o clock today I believe she finished at 20 00 , she was very helpful many thanks Sea... See more
Company replied
Really informative and company seems interested in why I am attending and to help me reach goals.
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Bishop Auckland
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
14/15 Auckland Retail & Leisure Scheme, DL14 9AA, Bishop Auckland, United Kingdom
4.6
Excellent
46 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Love been able to train when I can with…
Love been able to train when I can with my 12 shifts
Lovely clean well run and very helpful
7 July 2025
Reply from PureGym UK - Bishop Auckland
Hi Dallas- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We are really happy to hear you enjoy using the gym overall and we look forward to seeing you back soon! Thanks, PureGym
Great value for money
3 March 2025
Reply from PureGym UK - Bishop Auckland
Hi Phil - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Better than the Rest
Clean&tidy, friendly and approachable staff.great selection of equipment.
18 November 2025
Unprompted review
Reply from PureGym UK - Bishop Auckland
Hi Thomas - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comments! Thanks, PureGym
Nice and polite girl you have working…
Nice and polite girl you have working in there today , she helped me on my phone with the online stuff , about 1200 o clock today I believe she finished at 20 00 , she was very helpful many thanks Sean
6 November 2025
Reply from PureGym UK - Bishop Auckland
Hi Sean - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience! Thanks, PureGym
The gym was clean and fresh and the…
The gym was clean and fresh and the equipment range was impressive. Great intro session and GLC class from Jackson
23 October 2025
Unprompted review
Reply from PureGym UK - Bishop Auckland
Hi Sam - Thanks for taking the time to leave this review, we are really pleased to see it is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear your positive feedback for the gym team and these classes! Thanks, PureGym
Reply from PureGym UK - Bishop Auckland
Hi Mark - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really glad to hear you enjoy the gym, and it's great to hear your positive comments! Thanks, PureGym
Reply from PureGym UK - Bishop Auckland
Hi Chris - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
PureGym Quality
PureGym is one of the nicest gyms I’ve been too. Good equipment, nice and clean. People who attend are nice and will chat to you not like other gyms were everyone ignores you. Staff are very helpful, helping you decide which classes or machines will help benefit you in whatever your trying to achieve.
Keep it up guys 👌
29 June 2025
Reply from PureGym UK - Bishop Auckland
Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment/kit so that members have a variety of ways to workout. It’s great to see your positive comments! Thanks, PureGym
Very easy to set up and can’t wait to…
Very easy to set up and can’t wait to get started.
23 July 2025
Reply from PureGym UK - Bishop Auckland
Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! It's great to hear you found the sign up process easy and straightforward, that's exactly what we aim for. We hope you enjoy your new membership! Thanks, PureGym
Reply from PureGym UK - Bishop Auckland
Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Good First Impressions 😊
I have been away from the gym world for a number of years and was nervous about going.
I attended my first class with a friend and was made to feel welcome; instructor was attentive to individual needs within the class and very friendly in helping me with more info on how to join. Good selection of machines and hydration stations. I am looking forward to getting back to fitness again ~ the flexibility of opening times is a real bonus.
22 June 2025
Unprompted review
Reply from PureGym UK - Bishop Auckland
Hi Rose. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you found the signing up process easy and we hope you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Bishop Auckland
Hi Mr Hardy. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you found the sign up process easy and enjoy using the gym overall!
Thanks, PureGym
Fab gym in great location
Fab gym in great location
All staff helpful and friendly
Experienced PTs to suit all needs
Great variety of fun challenging classes
15 May 2025
Unprompted review
Reply from PureGym UK - Bishop Auckland
Hi Andrea - . Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts. If there are any areas you think we could work on to get this up to a 5 star review then please do let us know. Thanks, PureGym
Great friendly atmosphere
Great friendly atmosphere, trainer very good motivator.
21 March 2025
Unprompted review
Reply from PureGym UK - Bishop Auckland
Hi there! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so. We are really happy to hear you enjoy using the gym! Thanks, PureGym
It was relaxed atmosphere instructors…
It was relaxed atmosphere instructors were on hand if I needed them
19 March 2025
Reply from PureGym UK - Bishop Auckland
Hi Mr Vasey! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so.
We are really happy to hear you enjoy using the gym! Thanks, PureGym
Reply from PureGym UK - Bishop Auckland
Hi Carolyn! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Enjoy your next workout! Thanks, PureGym
Really informative and company seems…
Really informative and company seems interested in why I am attending and to help me reach goals.
4 March 2025
Reply from PureGym UK - Bishop Auckland
Hi there! Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Hope you continue to enjoy your time with us! Thanks, PureGym
Very welcoming gym
Very welcoming gym
Has really helped boost confidence
Have even started a morning running club
All pts are knowledgeable and friendly
11 February 2025
Unprompted review
Reply from PureGym UK - Bishop Auckland
Hi Andrea - Thank you for taking the time to leave this review! We’re delighted to hear that you’re having such a transformational experience in our gym.
Helping our members achieve their goals and feel their best is what drives us every day, and your kind words mean the world to us. Keep up the amazing work—we’re excited to continue supporting you on your fitness journey! Thanks, PureGym.
This gym is excellent
This gym is excellent - very new and clean. I have attended quite a lot of different classes and they are all brilliant - the instructors are fab! Loving it so far!
8 January 2025
Reply from PureGym UK - Bishop Auckland
Hi Sharron - Thank you for taking the time to leave this review! Our team do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer short effective workouts. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Honest review
feel it’s only fair that I review pure gym as a company and not just the individual gym by my experience from using a number of there gyms across the country over 12 I am rating from the 3worst and the 3
best
Worst by far was Salford
Needles in the toilets, people vaping in the weights area. Very dirty and equipment left all over the place.
Second worst Wrexham
I felt I needed a DBS to train there due to all the underage kids in school uniform
Spin area Dilapidated and not a very clean Gym.
Third worst was Preston
Very rude Staff Who would just stand in the middle of the Training area and not Move out of the way when I was trying to train.
Parking was a nightmare got Blocked in over four hours.
Now for the best three Pure Gyms
In third place was Meadowhall PureGym
Really approachable Staff clean functional area And not overcrowded.
In second place was Dumfries PureGym
Ollie was amazing and made me feel welcome every time I’ve trained they also run a Run group on a Wednesday evening which I thought was very good.
All the area is set out very well and again not overcrowded the staff take time to talk to you.
In first place and by far the best PureGym I have trained that and will continue to train that is Bishop Auckland.
This is my main gym. What can I say about them? The staff are amazing very approachable and take time to get to. know their clients. The gym is very very clean and all the equipment well maintained when something is broke. I have reported it and it has been dealt with
This PureGym is by far the best one I have actually been to across the country. I don’t say this just because it’s my local one I say it because it’s the truth
Even the cleaning staff are approachable and will take time to talk to you
They are a small team who I have become very fond of and are a credit to the PureGym company.
So thank you to
The management Nats and Neil
The staff
Megs
Jess
Dillon
Chris
Ricky
You all should be very proud
8 January 2025
Unprompted review
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