The price is decent, machines all good, shower can be a bit dirty but not to the point I wouldn't use it. Only real downside is the terrible music they play. But I am old!! Shame the changing room... See more
Location
Switch locationMallard Road, BH8 9PE Bournemouth, GB
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Price is good but usually around 150 people training at one time which means you often don’t get on the equipment you want which leaves sessions inconsistent or lengthy. I have been a member 2 months... See more
Company replied
The staff are great; they are always willing to give a helping hand wherever needed and are very welcoming to all people no matter the difference and of course this gives off a great atmosphere for th... See more
Company replied
Good value and generally a good gym! I think some small things would really help to make it better - if the ladies toilets didn’t always have 1 or 2 out of 3 toilets out of order. One time all 3 weren... See more
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Bournemouth Mallard Road
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Mallard Road, BH8 9PE, Bournemouth, United Kingdom
4.2
Great
103 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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Reply from PureGym UK - Bournemouth Mallard Road
Hi Rob. Thank you so much for sharing your feedback—we're happy to see your 4-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym
I enjoy this place cos of the amenities…
I enjoy this place cos of the amenities they have .. Excellent place to strengthen your muscle and keep fit
31 July 2025
Reply from PureGym UK - Bournemouth Mallard Road
Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comment! Thanks, PureGym
Spin class
I attended Max's Spin class last Friday as I'd been looking for a spin class and I LOVED IT!! It's a great workout and a good cardio class. Max is a brilliant PT gets you working!!! If you're looking to spin, come along to this class every Friday.
Thanks Max, keep up the great work!!!
7 November 2025
Unprompted review
Reply from PureGym UK - Bournemouth Mallard Road
Hi Bree - Thanks for taking the time to leave this review, we are really pleased to see it is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear your positive feedback for the gym team and these classes! Thanks, PureGym
It was James’s first day at this…
It was James’s first day at this particular gym and he showed me around and helped me navigate the online sign up.
He was very patient and helpfull
3 November 2025
Reply from PureGym UK - Bournemouth Mallard Road
Hi Linda - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience! Thanks, PureGym
Reply from PureGym UK - Bournemouth Mallard Road
Hi Ian - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym
A Gym needs to have a good number of…
A Gym needs to have a good number of reasons why and this Gym has those in plenty!
4 June 2025
Unprompted review
Reply from PureGym UK - Bournemouth Mallard Road
Hi Peter. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
The gym is well equipped and spacious…
The gym is well equipped and spacious and the time is convenient though I couldn't find the toilets or changing rooms even when I went at about 8pm the first day and couldn't find any staff
26 April 2025
Reply from PureGym UK - Bournemouth Mallard Road
Hi Michael - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We're happy to hear you're pleased with the space available in the gym.
Regarding the toilets we always advise that new members have an induction to ensure they are familiar with the layout of the gym and understand how to use the different pieces of equipment. Inductions are usually placed on the class time table. You can also get in touch with the Gym Manager via email, and an induction can be arranged for a specific date and time. Thanks, PureGym.
Reply from PureGym UK - Bournemouth Mallard Road
Hi Lorna. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Bournemouth Mallard Road
Hi Maria - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.
It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.
Awful
Awful. Left stood at the door because the pin doesn’t work and no one is able to help at this time. Not very clear or helpful at all.
10 February 2025
Reply from PureGym UK - Bournemouth Mallard Road
Hi Tiana. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
It would really help us if you could get in touch directly with Member Services to provide more information (such as date and time etc.) so this can be fully investigated. Thanks, PureGym.
Reply from PureGym UK - Bournemouth Mallard Road
Hi there - Thank you for taking the time to leave this review! Our team do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer short effective workouts. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
24/7 Gym of your choice
It’s very competitive and cheap compared to other gyms. Easy for parking and shopping.
12 January 2025
Reply from PureGym UK - Bournemouth Mallard Road
Hi there! Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere!
We also do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym.
Enjoy your next workout! Thanks, PureGym
Gym instructor told me today to…
Gym instructor told me today to consider to go to different classes as I didn’t wanted to move to the front during the spinning classes.
What a joke!
Was gym instructor supposed encourage people to do exercises or put them off?
28 December 2024
Reply from PureGym UK - Bournemouth Mallard Road
Hi Rozycki - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
Could you please get in touch directly with the Gym Manager to provide more information (such as dates and times or names etc.) so they can look into the reasoning for this. Thanks, PureGym.
Easy to access and great price
Easy to access and great price
I only belong to this branch and would have liked a running club
27 December 2024
Reply from PureGym UK - Bournemouth Mallard Road
Hi there - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Grubby
Lots of equipment but often grubby. Needs someone filling the blue towels a bit more often and the sink in the female changing room is brown with standing water and smells.
14 December 2024
Reply from PureGym UK - Bournemouth Mallard Road
Hi Alison - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of supplies being available to members and staff and this will be dealt with. Thanks, PureGym
Reply from PureGym UK - Bournemouth Mallard Road
Hi Rebecca - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.
It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.
I love this gym!
I love this gym!! And every PT there. Special shout out to Brett who is always so approachable and goes over and beyond thank you!
8 October 2024
Unprompted review
Reply from PureGym UK - Bournemouth Mallard Road
Hi Lilly - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym
Reply from PureGym UK - Bournemouth Mallard Road
Hi Abbey - Thank you for the 5* review and welcome to PureGym!
We hope you enjoy your new membership with us!
Thanks, PureGym
Very easy to do just very annoyed that…
Very easy to do just very annoyed that the next day you dropped the joining fee.
23 June 2024
Reply from PureGym UK - Bournemouth Mallard Road
Hi Sophie! Thank you for taking the time to leave this 4 star review. It is great to hear the joining process was straightforward.
We are sorry to hear you just missed out on the offer. Please reach out to our Member Services team who can look into this further for you. Thanks, PureGym
In general The whole experience is…
In general The whole experience is really good and represents good value for money , Well managed by SAM ST BARBE Gym Manager and run with professional passionate staff and trainers ,Staff are amazing and should be recognised for their hard work ( a special mention for KATE SHURMER Thank you for putting in the extra effort in keeping the gym clean and tidy as well being good Example for professional and motivated trainer ) I truly appreciates all the stuff in the gym highly recommended A very friendly place always a good atmosphere You are made to feel very welcome.
18 June 2024
Unprompted review
Reply from PureGym UK - Bournemouth Mallard Road
Hi Sam, thank you for taking the time to leave this 5* review!
It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying the Mallard Road branch!
Our Team will be so happy to see these reviews!😊
Thanks, PureGym
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