I very much enjoy the experience of Puregym. Not just the classes or the gym generally, but the camaraderie and encouragement offered between the staff and clients.
Location
Switch locationGallagher Retail Park, CF83 3GX Caerphilly, GB
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See what reviewers are saying
Plenty of space, Great setup,Fantastic support team,changing rooms spotless well the whole Gym is spotless,Good showers,Easy parking with loads of space.Plenty of bookings available with instructors G... See more
Company replied
Overall a good experience, decent equipment and helpful staff. One of the downsides is the A/C as most of the time it feels like it's off or not working properly. The gym always feels very warm and th... See more
Company replied
We took our disabled adult son to the Caerphilly branch this afternoon where we were given a tour of the facilities by a member of staff. He was friendly, taking time to understand our son’s disab... See more
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Caerphilly
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Gallagher Retail Park, CF83 3GX, Caerphilly, United Kingdom
4.1
Great
89 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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Reply from PureGym UK - Caerphilly
Hi Mark. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
The staff are friendly and welcoming
The staff are friendly and welcoming. The gym is open 24/7 which shows me especially with work. It’s just a nice place to work out in and no one is judging you.
18 September 2023
Reply from PureGym UK - Caerphilly
Hi Katie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Friendly
Friendly, approachable and enthusiastic staff
Clean and well organised with great classess
14 July 2023
Unprompted review
Reply from PureGym UK - Caerphilly
Hi Nia. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Lovely Gym!
Lovely Gym with friendly approachable staff and an all inclusive atmosphere.
Great to see members from all different lifestyles in attendance.
Great classes.
Only downside is that there’s no spinning area/classes, which is a real shame and I hope this is addressed in the future.
13 July 2023
Unprompted review
Reply from PureGym UK - Caerphilly
Hi Mr T. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
The staff are super friendly and…
The staff are super friendly and helpful when asking about how to use the machines and offer a demonstration on how to perform the moves
4 July 2023
Reply from PureGym UK - Caerphilly
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Fantastic…..
My experience of PureGym has been great so far. Equipment and classes are excellent! It has a real community feel for all levels of gym goers.
4 July 2023
Reply from PureGym UK - Caerphilly
Hi Mr Notley. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Great atmosphere
Was very anxious having put a lot of weight on and trying to get back into the gym, but the induction was very welcoming and PureGym has a great atmosphere after my first visit I felt very confident and comfortable
3 July 2023
Reply from PureGym UK - Caerphilly
Hi Corey. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Caerphilly Gym is Great
Great gym but needs better air-conditioning. Also the machines play up, wanted to make a purchase but went without. Equipment Great
5 July 2023
Reply from PureGym UK - Caerphilly
Hi Jo C. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
New to the gym
New to the gym never really been to any others but I really enjoy going here and feel really welcome going
6 July 2023
Unprompted review
Reply from PureGym UK - Caerphilly
Hi Lewis. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Gym makes you feel comfortable and easy…
Gym makes you feel comfortable and easy for new gym goers to get in to it, loving gym life
5 July 2023
Reply from PureGym UK - Caerphilly
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Caerphilly
Hi Luke. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Very welcoming
Very welcoming. Great new equipment. Staff very friendly and helpful. Great being back and this gym is a perfect size for me.
13 June 2023
Unprompted review
Reply from PureGym UK - Caerphilly
Hi Mel. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Caerphilly
Hi Sam. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Excellent facilities and equipment.
4 June 2023
Reply from PureGym UK - Caerphilly
Hi Andrew. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Comfortable atmosphere
Comfortable atmosphere, member are respectful and courteous and the staff are very approachable
4 June 2023
Reply from PureGym UK - Caerphilly
Hi Sam. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Caerphilly
Hi Ursula. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Caerphilly
Hi Kate. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Caerphilly
Hi Hannah. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Really enjoying my time back in the gym…
Really enjoying my time back in the gym after many years, the only thing I would improve is hygiene sprays being added so you can clean the machines after use.
14 May 2023
Reply from PureGym UK - Caerphilly
Hi Mal. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Disappointed
Great class however due to changes with timetable extremely disappointed with lack of classes on a Friday and Saturday
14 May 2023
Reply from PureGym UK - Caerphilly
Hi Vanessa. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are sorry to hear this. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
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