As a positive, the gym has a huge amount of equipment especially compared to other gyms in the area and the layout is great. The downside is the gym is always dirty. The female changing rooms are so b... See more
Company replied
The Meadows Retail Park, CM2 6JX Chelmsford Meadows, GB
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As a positive, the gym has a huge amount of equipment especially compared to other gyms in the area and the layout is great. The downside is the gym is always dirty. The female changing rooms are so b... See more
Company replied
Clean facilities with plenty of equipments but too busy during early evenings. This means there is a wait time for using key equipment. Not sure Puregymncan do much about it as they have been a victim... See more
Company replied
I love coming to this gym, I tend to come in the mornings & I really enjoy the classes! The only comment I will make is I did the Sweat 30 class and the instructor squeezed 4 rounds into half an h... See more
Company replied
Can’t fault this gym! Friendly and welcoming atmosphere, same goes for the staff, plenty of equipment, I see staff regularly cleaning equipment and changing rooms. Fitness classes are also brilliant -... See more
Company replied
Written by the company
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
The Meadows Retail Park, CM2 6JX, Chelmsford Meadows, United Kingdom
Replied to 94% of negative reviews
Typically replies within 1 week
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Reply from PureGym UK - Chelmsford Meadows
There was no music on so all I could hear was people dropping weights

Reply from PureGym UK - Chelmsford Meadows
Brilliant and and top of the range equipment. Friendly and professional service provided by the staff.

Reply from PureGym UK - Chelmsford Meadows
A Fantastic Local Gym That Ticks All the Boxes!
I’ve been a member at PureGym Chelmsford for a while now, and I can genuinely say it’s one of the best decisions I’ve made for my fitness. The gym is clean, well-equipped, and welcoming, with a great variety of machines, free weights, and functional training areas.
What really stands out is the atmosphere—no pressure, no posing—just people of all ages and fitness levels working towards their goals. The staff are friendly and approachable, and the classes are a brilliant way to stay motivated (BodyPump is a personal favourite!).
It’s open 24/7 which makes it super flexible for my schedule, and the app makes it easy to book sessions and track progress. Whether you’re a complete beginner or more experienced, PureGym Chelmsford makes it easy to feel confident and keep moving.
Highly recommend it if you’re looking for a gym that’s affordable, accessible, and genuinely supportive!

Reply from PureGym UK - Chelmsford Meadows
Excellent member deals and classes are well organised.Always great atmosphere.Friendly and helpful staff.variety of equipment with online suggestions for workouts to use to switch up your routine.fabulous.totally reccommend

Reply from PureGym UK - Chelmsford Meadows
Having 2 really good mangers definately helped my introduction go smoothly. Very organised.

Reply from PureGym UK - Chelmsford Meadows
Have used this gym for a number of months now with mixed experience. Gym provides a friendly environment to train but I rarely see PTs and gym floor can frequently be untidy with weights left scattered around. I would like to see more experienced PTs who have a presence and engage more with customers.

Reply from PureGym UK - Chelmsford Meadows

Reply from PureGym UK - Chelmsford Meadows
Been going for two years, very good gym and location, the membership and flexibility works well for me.

Reply from PureGym UK - Chelmsford Meadows
The process was very easy and simple when joined puregym. Looking forward to have the same experience in the gym.

Reply from PureGym UK - Chelmsford Meadows
changing rooms smelt like urine and feces
toilet was blocked with feces and toilet paper
attachments left all over the floor (health and safety hazard), bottles, cans and toilet paper all over the floor, floor looks like it hasn’t been mopped in a while so

Reply from PureGym UK - Chelmsford Meadows

Reply from PureGym UK - Chelmsford Meadows
The amount and time is great but place need to keep tidy more specifically the toilet and locker room. I think as it’s so busy place it’s important to extend the shower and toilet area.
Also equipment needs to keep eyes where I have found some of them wasn’t working.

Reply from PureGym UK - Chelmsford Meadows

Reply from PureGym UK - Chelmsford Meadows

Reply from PureGym UK - Chelmsford Meadows

Reply from PureGym UK - Chelmsford Meadows
I was a bit skeptical about using Puregym in Chelmsford as I was a member of another well known gym that costs more but was constantly busy in the mornings. I figured PureGym would be even busier, however because they PureGym have a rig set-up in Chelmsford, there’s plenty of places to do squats and deadlifts, bench and other compound exercises. Combine that with a great functional fitness floor, I’m hugely impressed with the PureGym set-up in Chelmsford

Reply from PureGym UK - Chelmsford Meadows
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