PureGym UK - Dewsbury Reviews 35

TrustScore 4 out of 5

4.0

Unit 2 & 3 Rishworth Centre, Railway Street, WF12 8EQ Dewsbury, GB


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Rated 5 out of 5 stars

Such a friendly gym, has everything you need for every session. Ladies only section is actually really decent size wise and has a lot of equipment. It’s spotless throughout the gym. There are busy a... See more

Company replied

Rated 5 out of 5 stars

Enjoy the gym and my experience is overall high. BUT they should stop people talking on their mobile phones while on the equipment. This happens 3-4 times a week and I personally do not want to listen... See more

Company replied

Rated 5 out of 5 stars

The gym is fantastic but didn't get chance to try all the equipment in just one day. I wanted the three day trial to really get into all the various machines but I only managed to get a one day pass (... See more

Company replied

Rated 1 out of 5 stars

Very bad gym not good for people with growing issues you get no respect and get laughed at by members and get mistreated by staff and it's awful. Ive been going for about 2 months and have decided to... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Dewsbury

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Unit 2 & 3 Rishworth Centre, Railway Street, WF12 8EQ, Dewsbury, United Kingdom

4.0

Great

TrustScore 4 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

very nice gym has just about everything…

very nice gym has just about everything you need and can't beat it at the price

13 November 2025
Unprompted review
PureGym UK - Dewsbury logo

Reply from PureGym UK - Dewsbury

Hi there - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 5 out of 5 stars

Great

Great and such a helpful app

9 October 2025
Unprompted review
PureGym UK - Dewsbury logo

Reply from PureGym UK - Dewsbury

Hi Halema - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We hope you have been able to check out some of the great features available on the app, there is lots to explore on there! Looking forward to seeing you again soon at the gym! Thanks, PureGym

Rated 5 out of 5 stars

Good and fast service

Good and fast service

26 September 2025
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Reply from PureGym UK - Dewsbury

Hi there - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Rated 1 out of 5 stars

No aircon and unplesent smell.

In the main are there was unpleasant smell. In the women's area it was very hot, felt like there was no air.

5 July 2025
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Reply from PureGym UK - Dewsbury

Hi Ewelina - Thank you for taking the time to leave this review, we are sorry to see this is 1 star. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time etc.) so this can be investigated. Thanks, PureGym.

Rated 5 out of 5 stars

Really helpful.

Really helpful.

15 July 2025
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Reply from PureGym UK - Dewsbury

Hi Vincent. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

The sight was easy to explore

The sight was easy to explore, it was clear and simple enough to make the choice between plans, set up my payments and choose a personal trainer suitable for my needs. Great experience

18 May 2025
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Reply from PureGym UK - Dewsbury

Hi Leighanne - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym

Rated 2 out of 5 stars

Not impressed need more cycling…

Not impressed need more cycling Machines, too small for a gym

6 May 2025
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Reply from PureGym UK - Dewsbury

Hi Graham - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Rated 5 out of 5 stars

Very easy and quick

Very easy and quick

28 April 2025
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Reply from PureGym UK - Dewsbury

Hi Muhammad - Thank you for taking the time to share your thoughts! We really value member feedback and always take it on board. It’s great to hear that you had a smooth and easy experience joining us. Have a great time with your workouts! Thanks, PureGym.

Rated 3 out of 5 stars

Gym is great

Gym is great, not too busy and great variety of equipment. However, the toilets smell awful. I've been a few times on guest passes and it's always the same. Please ask staff to check regularly and maybe add in some diffusers.

22 April 2025
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Reply from PureGym UK - Dewsbury

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym.

Rated 5 out of 5 stars

Amazing gym, especially for the price

Amazing gym, especially for the price! The number one difference to the other branded gym I had used for many years is the quality of staff. Superb! Well done all @Pure;)

19 March 2025
Unprompted review
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Reply from PureGym UK - Dewsbury

Hi David! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym.

We love being able to help and chat to our members when given the opportunity to do so. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 5 out of 5 stars

The gym is fantastic but didn't get…

The gym is fantastic but didn't get chance to try all the equipment in just one day. I wanted the three day trial to really get into all the various machines but I only managed to get a one day pass ( though a three day pass was advertised) so I was disappointed.

9 March 2025
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Reply from PureGym UK - Dewsbury

Hi Mr Dykes. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It would really help us if you could get in touch directly with Member Services to provide more information (such as membership details) so this can look into this further. Thanks, PureGym

Rated 5 out of 5 stars

Good environment 👍

Clean environment,not too busy, enough equipment to go round.

26 February 2025
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Reply from PureGym UK - Dewsbury

Hi here - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Rated 1 out of 5 stars

Got a email saying that i could join up…

Got a email saying that i could join up with no fee no pin was sent through my email so had to pay the joining fee to activate my old account

22 February 2025
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Reply from PureGym UK - Dewsbury

Hi Amanda. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We do apologise for any inconvenience caused upon joining.

It would really help us if you could get in touch directly with Member Services to provide more information (such as email address and screenshot of your email promotion) so this can be fully investigated. Thanks, PureGym

Rated 5 out of 5 stars

Really good so far

20 February 2025
PureGym UK - Dewsbury logo

Reply from PureGym UK - Dewsbury

Hi Richard - Thank you for taking the time to leave this review, we always appreciate and take on member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.

Rated 1 out of 5 stars

I have not received a email with my pin

I have not received a email with my pin

8 February 2025
PureGym UK - Dewsbury logo

Reply from PureGym UK - Dewsbury

Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
Any issues recovering your PureGym Pin please reach out to Member Services on email or socials for further assistance. Thanks, PureGym

Rated 5 out of 5 stars

Fantastic time

Fantastic time, didn’t overdo it first time on the exercise but will increase next time. Friendly atmosphere which is what I liked about it. Didn’t feel out of place, will definitely be back.

22 January 2025
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Reply from PureGym UK - Dewsbury

Hi Tracey - Thank you so much for your feedback! We're glad to hear you enjoyed the atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

Rated 5 out of 5 stars

Easy registration process

Easy registration process. will see how everything goes!

20 January 2025
PureGym UK - Dewsbury logo

Reply from PureGym UK - Dewsbury

Hi Nil - Thank you for taking the time to share your thoughts! We really value member feedback and always take it on board. It’s great to hear that you had a smooth and easy experience joining us. Have a great time with your workouts! Thanks, PureGym.

Rated 5 out of 5 stars

It was easy slick

It was easy slick. Great clean environment.

31 December 2024
PureGym UK - Dewsbury logo

Reply from PureGym UK - Dewsbury

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Friendly atmosphere

Friendly atmosphere. Staff are very helpful and friendly.

15 January 2025
Unprompted review
PureGym UK - Dewsbury logo

Reply from PureGym UK - Dewsbury

Hi Martyn! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so.
Hope you continue to enjoy your time with us! Thanks, PureGym

Rated 5 out of 5 stars

Good Variety of equipment to use Staff…

Good Variety of equipment to use Staff are always friendly and always easy to approach if and when needed or if it's your first time in the gym cleanliness is to a high quality with staff maintaining hygiene and cleaning equipment.

13 January 2025
Unprompted review
PureGym UK - Dewsbury logo

Reply from PureGym UK - Dewsbury

Hi Kieran - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

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