PureGym UK - Dundee Reviews 103

TrustScore 4.5 out of 5

4.5

152 West Marketgait, DD1 1NJ Dundee, GB


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Rated 5 out of 5 stars

Pure gym dundee is the best gym I have attended the staff are excellent they have a great range of equipment which is in good working order it is a very safe welcoming gym no bothers you at all extr... See more

Company replied

Rated 3 out of 5 stars

PureGym Dundee City Centre is okay for regular workouts, but parking is a real headache! I’ve been fined a couple of times. Some equipment is missing (like the Swiss ball), and a few treadmills are of... See more

Company replied

Rated 1 out of 5 stars

Dirty gym, half of cardio machines “out of order” and changing rooms are physically locked at midnight…..not 24 hours if you can’t access your locker or get a shower. Avoid!!

Company replied

Rated 5 out of 5 stars

Large gym with lots of different machines, friendly helpful staff.I didn't feel intimidated at all.Clean changing rooms and showers.

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Dundee

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • 152 West Marketgait, DD1 1NJ, Dundee, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

103 reviews

5-star
4-star
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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very good gym

Very good gym, 24 hours open, very flexible.

12 April 2025
PureGym UK - Dundee logo

Reply from PureGym UK - Dundee

Hi Khwaja- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We couldn't agree more, we know flexibility is important to our members and we are here to provide so we are really happy to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Pure gym dundee is the best gym I have…

Pure gym dundee is the best gym I have attended the staff are excellent they have a great range of equipment which is in good working order it is a very safe welcoming gym no bothers you at all extremely clean staff are always very happy to help
If you need any advice tips etc it is great.
I have tried many gyms but have never felt at ease and as comfortable or safe as I do at pure gym dundee

9 February 2026
Unprompted review
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Reply from PureGym UK - Dundee

Hi Marlyn- Thanks for taking the time to leave this review, we're delighted to see this is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of kit so that members have a variety of ways to workout and e love being able to help and chat to our members when given the opportunity to do so! Our app also has lots of features so that members can get the most out of their membership! We are really happy to hear you enjoy using the gym overall and look forward to seeing you back soon! Thanks, PureGym

Rated 5 out of 5 stars

Great gym!

Large gym with lots of different machines, friendly helpful staff.I didn't feel intimidated at all.Clean changing rooms and showers.

4 February 2026
Unprompted review
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Reply from PureGym UK - Dundee

Hi Charmaine- Thanks for taking the time to leave this review, we're delighted to see this is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of kit so that members have a variety of ways to workout and we love being able to help and chat to our members when given the opportunity to do so! Don't forget that our app also has lots of features so that members can get the most out of their membership! We are really happy to hear you enjoy using the gym overall and look forward to seeing you back soon! Thanks, PureGym

Rated 1 out of 5 stars

Avoid!!

Dirty gym, half of cardio machines “out of order” and changing rooms are physically locked at midnight…..not 24 hours if you can’t access your locker or get a shower.
Avoid!!

2 June 2025
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Reply from PureGym UK - Dundee

Hi Dan- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused by this. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment or cleanliness within the gym, please notify staff on site as soon as you can for further investigation. Thanks, PureGym

Rated 5 out of 5 stars

Easy sign up.

I found the signing up process easy. I have not actually started using the gym I signed up for ( Dundee).

6 November 2025
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Reply from PureGym UK - Dundee

Hi Inez - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Rated 3 out of 5 stars

Decent gym but parking and maintenance need improvement

PureGym Dundee City Centre is okay for regular workouts, but parking is a real headache! I’ve been fined a couple of times. Some equipment is missing (like the Swiss ball), and a few treadmills are often out of order. Apart from that, it’s a standard gym — clean, convenient location, and does the job if you just need the basics.

1 November 2025
Unprompted review
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Reply from PureGym UK - Dundee

Hi Rob - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym

Rated 5 out of 5 stars

Always nice and cool

Always nice and cool. Machines of high quality.

22 September 2025
Unprompted review
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Reply from PureGym UK - Dundee

Hi Gareth - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comments! Thanks, PureGym

Rated 5 out of 5 stars

very easy to join

7 September 2025
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Reply from PureGym UK - Dundee

Hi Mia - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Rated 5 out of 5 stars

great gym!

there's a lot of equipment to use, and it wasn't too busy when i went. i didn't use any of these but there's showers and vending machines with food, drinks, padlocks etc. very good and my body hurts now!

27 August 2025
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Reply from PureGym UK - Dundee

Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Once joined got straight into the gym…

Once joined got straight into the gym no messing

20 July 2025
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Reply from PureGym UK - Dundee

Hi Anthony - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Rated 5 out of 5 stars

Easy and user friendly

Easy and user friendly

17 May 2025
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Reply from PureGym UK - Dundee

Hi Patrick - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym

Rated 5 out of 5 stars

A few years ago I started training at…

A few years ago I started training at pure gym, from the very beginning the gym made a positive impression on me, the comfortable well-being and atmosphere made me gladly return to training every time, after a long break I came back again and it is also the same, the only downside is that the price for a monthly pass is much higher, I will have to think about continuing to attend due to financial problems, apart from that everything is ok, thanks

12 May 2025
Unprompted review
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Reply from PureGym UK - Dundee

Hi there - Thank you for taking the time to leave this review, we are really pleased to hear it is 5 star and that you are a returning member of PureGym.

From time to time it is necessary for us to increase membership prices in line with increasing maintenance costs and other overheads.

These price increases help us to maintain and improve our gyms to ensure we can always provide the best facilities for our members. We appreciate your understanding with this. Thanks, PureGym.

Rated 5 out of 5 stars

Came for the first time

Came for the first time, using pin easy, facilities clean and easy to find and use

5 May 2025
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Reply from PureGym UK - Dundee

Hi Lori-Jane - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear this has been your experience on your first visit, we hope to see you again soon! Thanks, PureGym

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.

24 March 2025
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Reply from PureGym UK - Dundee

Hi Brian! Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so; great to hear our Member Services team could assist on the day! Thanks, PureGym

Rated 4 out of 5 stars

good experience

good experience

19 March 2025
Unprompted review
PureGym UK - Dundee logo

Reply from PureGym UK - Dundee

Hi Tomasz! Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Very good loads to use and look forward…

Very good loads to use and look forward to my next trip back thank you for having us

19 January 2025
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Reply from PureGym UK - Dundee

Hi Christopher - Thank you for taking the time to leave this review, we always appreciate and take on member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.

Rated 5 out of 5 stars

A spacious well appointed gym with…

A spacious well appointed gym with young clientele. Good standard and variety of apparatus with many fitness classes to join in with.
Would recommend and will surely sign up next time I'm in Dundee

29 December 2024
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Reply from PureGym UK - Dundee

Hi Vic - Thank you so much for taking the time to leave a review. We always value feedback from our members and are glad to hear you're happy with the space available in the gym.

We strive to create an environment where everyone can comfortably work out without feeling crowded, so it’s great to know that’s been your experience. We're thrilled that you enjoy using the gym, and we’ll continue working to provide a spacious and welcoming atmosphere. Thanks again, PureGym.

Rated 5 out of 5 stars

Always enjoy going to this gym

Very Clean, great selection of equipment and good temperature. Always enjoy going to this gym.

24 December 2024
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Reply from PureGym UK - Dundee

Hi Jonah - Thank you for taking the time to leave this review, we always appreciate and take on member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.

Rated 4 out of 5 stars

Not too busy

Not too busy, equipment was in good working condition. Like most places some of the staff arent as friendly as others overall it's a good atmosphere 👌. Parking can be a bit of an issue

14 December 2024
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Reply from PureGym UK - Dundee

Hi David. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

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