I use the PureGym five times a week. Machines get fixed pretty quickly when something happens, and staff are nice. People could put weights back more, but I go late and there's no staff to oversee a... See more
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Location
Switch locationUnit 2 Broadwater Way, BN22 9PW Eastbourne, GB
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See what reviewers are saying
Good range of equipment. Great value. Easy entry. Definitely need paper towel dispensers for in case you forget your towel and to wipe down equipment after training, also antibac spray for wiping down... See more
Company replied
The positives are that its located on an industrial park so plenty of parking. Although its not a large gym, It has all the equipment you need and the 24/7 access is essential. In addition, compared t... See more
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Arrived for fist time to find no one turned up up. To give me me an induction so I still don’t know how to use the the equipment or the futility that are available. No members where on site waited 20m... See more
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Eastbourne
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Unit 2 Broadwater Way, BN22 9PW, Eastbourne, United Kingdom
4.2
Great
66 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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I use the PureGym five times a week
I use the PureGym five times a week. Machines get fixed pretty quickly when something happens, and staff are nice. People could put weights back more, but I go late and there's no staff to oversee anything, so that's just some individuals. Being open 24/7 with handy parking right outside is a massive bonus as I go after I finish work. This gym has transformed me, and I look forward to seeing what I can do here in the future.
I've started to see people more often and now know some of the regulars. People are very friendly at th e PureGym. I love it.
28 May 2025
Reply from PureGym UK - Eastbourne
Hi Matt. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We ask that members return their weights after use, to ensure that the gym remains and safe and tidy environment for our members. However we know that at busier times, weights are not always returned and our team complete regular re-sets of the gym. We understand that this is sometimes frustrating for our members, and it is included within our Gym Rules that members should return weights after use. We do have CCTV monitoring the free weights and anybody witnessed leaving equipment out of place will be spoken to by our Gym Team. It’s great to hear you enjoy using the gym overall and we look forward to having you back in the gym soon! Thanks, PureGym
Arrived for fist time to find no one…
Arrived for fist time to find no one turned up up. To give me me an induction so I still don’t know how to use the the equipment or the futility that are available. No members where on site waited 20mins but no staff where onsite
24 November 2025
Reply from PureGym UK - Eastbourne
Hi Matt - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time etc.) so this can be investigated. Thanks, PureGym.
Spacious
Spacious.
Toilets could be more air conditioned as it was humid/ no water fountain. But I understand why that may be.
29 April 2025
Reply from PureGym UK - Eastbourne
Hi Louisa - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. If you have more concerns the best way to pass them on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed for updates and improvements. Thanks, PureGym
Reply from PureGym UK - Eastbourne
Hi Lee - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym
Reply from PureGym UK - Eastbourne
Hi there - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Well equip
Well equip, clean, friendly staff, members and users. Good vibes
14 July 2025
Unprompted review
Reply from PureGym UK - Eastbourne
Hi Fitzroy. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
I love PureGym
I love PureGym. The staff are lovely and helpful when you're not too sure what to do or when they're in. If you struggle you can contact them and they'll respond within a few hours, it's very helpful! Thank you PureGym :)
27 June 2025
Unprompted review
Reply from PureGym UK - Eastbourne
Hi there - it's great to hear you had a great experience contacting us, and thank you for the 4* review!
Thanks, PureGym
Reply from PureGym UK - Eastbourne
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Jess the assistant manager was amazing…
Jess the assistant manager was amazing really knows her stuff I suffer from autism so being able to feel comfortable enough to talk to someone I don't know is a big deal for me she was incredible so happy and thankful she was there to help and support me means the world so thanks jess
19 June 2025
Unprompted review
Reply from PureGym UK - Eastbourne
Hi Sam - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience! Thanks, PureGym
Excellent
I visited our local gym and was very impressed by the staff, wide range of brand new equipment, modern change rooms, cleanliness was impressive. I have joined and am looking forward to working out.
11 June 2025
Reply from PureGym UK - Eastbourne
Hi Yvonne. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you found the signing up process easy and we hope you enjoy using the gym overall!
Thanks, PureGym
Great experience the app is fantastic…
Great experience the app is fantastic especially as I'm a complete beginner, the facilities are spotless , i never thought I'd enjoy the gym but I love it here , great variety of equipment I'm looking forward to taking my weight loss and fitness journey here but I absolutely couldn't of done it without the app
30 May 2025
Reply from PureGym UK - Eastbourne
Hi Louise. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you find the app useful and we hope you enjoy using the gym overall!
Thanks, PureGym
efficiency
Found gym very clean and tidy , didn't speak to any staff. Over complicated gym machine areas which has resulted in waisted time and gym space . Put all the leg machines in one area etc . Enjoyed the work out ,was quiet st 13.00.
7 May 2025
Reply from PureGym UK - Eastbourne
Hi Colin - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym, overall! We are always looking to improve our facilities; we appreciate the point raised and we’ll look into this! Thanks, PureGym
Excellent facilities
Excellent facilities, not too pretentious and easy access for members and guests.
22 April 2025
Reply from PureGym UK - Eastbourne
Hi Andy - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Our team do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer short effective workouts. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Good joining experience although had to…
Good joining experience although had to go around the houses to find the yearly membership option. So far so good though. Loving the app and the ton of good information included 👍.
1 April 2025
Reply from PureGym UK - Eastbourne
Hi Paul. Thanks for taking the time to leave this review, we are delighted to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Joining was easy
Joining was easy. I would have liked the option to choose my own PIN or change it to something I would find easier to remember.
13 March 2025
Reply from PureGym UK - Eastbourne
Hi Michael! Thank you for taking the time to leave this 4 star review. It is great to hear the joining process was straightforward.
As unique to you, your 8 digit PureGym pin is randomly generated. In this case you would not be able to select your own numbers. We do apologise for any inconvenience this causes.
In the meantime we hope you enjoy your membership with us! Thanks, PureGym
Jess the manager at Eastbourne was…
Jess the manager at Eastbourne was lovely, explained everything and made me feel welcomed as a first time gym user
11 March 2025
Reply from PureGym UK - Eastbourne
Hi Jolie – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
Reply from PureGym UK - Eastbourne
Hi Karly - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.
We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.
Reply from PureGym UK - Eastbourne
Hi Peter – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
Everything I desired in a gym experience
Puregym offers an outstanding service for all manner of gym goers and fitness goals. With over fifty sets of equipment, access to personal trainers and a timetable of weekly classes, spacious changing facilities, wheelchair accessibility, separate business discounts for members and an overall positive and motivating atmosphere. This gym is sure to provide marvellous and satisfying results
7 February 2025
Reply from PureGym UK - Eastbourne
Hi Gary - Thank you so much for your feedback! We're glad to hear you enjoyed the range of equipment on offer and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
First impressions very good
Easy online set-up. Had my first gym session this morning. I already have a good deal of gym experience, so made my own way around the gym to suss out the equipment. Nice equipment in a clean environment. Changing area and showers clean and tidy. A great start!
29 January 2025
Reply from PureGym UK - Eastbourne
Hi Chris - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.
We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.
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