Gym is clean and well-equipped and feels welcoming. Very friendly atmosphere. Several of the instructors have worked there for nine or ten years, and are very skilled PTs and class instru... See more
Location
Switch location600 Gorgie Road, EH11 3XP Edinburgh, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Today, the gym was far too hot. The weather had been bitterly cold last week and the heating/air con was fine. It would appear that no changes were made given the rise in temperature outside. Also se... See more
Company replied
Good location for me with a good range and availability of kit. Disappointing to see members use blue card parking spaces who do not have blue cards, denying people who need them. Suspend their member... See more
Company replied
Great gym, great selection of classes, lots of excellent PTs to choose from; there is bound to be one that matches your interests. There's more going on in the gym if you go along. It does seem to hav... See more
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Edinburgh West
Written by the company
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
600 Gorgie Road, EH11 3XP, Edinburgh, United Kingdom
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from PureGym UK - Edinburgh West
Good gym, cleaners not so good
Great gym, nice staff and pts. Unfortunately the cleaner at this gym is very rude, I had an altercation with her in the female changing rooms where she told me to move but I said please give me a second as I had done a very intense workout and needed to sit. She glared at me to move and then tutted in my face. Another time she went around me with the hoover on the gym floor distracting myself and my friend and making us feel like we were in her way while trying to work out. I hope that gym staff can make this less of an issue as a few members have had bad experiences with her also.

Reply from PureGym UK - Edinburgh West
Easy joining
Super easy looking forward to chumming my daughter and increasing my strength with some weights

Reply from PureGym UK - Edinburgh West
Day pass and taster session
Easy to book and join. Very helpful staff member showed me how to access the building and then which equipment to use. Very useful having a free taster session before committing.

Reply from PureGym UK - Edinburgh West
There’s a lot of space, lots of machines so you would not have to wait
Never been to a gym before but this one is really nice, it’s clean and you don’t really have to wait for machines because there are multiple of one. People are nice and friendly and if you are scared of people judging you, don’t be.

Reply from PureGym UK - Edinburgh West
Great Gym
It was actually very difficult to move from my student membership to an off-peak membership. My husband sorted it out via several emails to customer services.
I am very happy now that it is done and I love going to the gym. Always find it comfortable and a great relaxed atmosphere.

Reply from PureGym UK - Edinburgh West
Easy details to follow
Easy details to follow, no complications joined in minutes. First class

Reply from PureGym UK - Edinburgh West
I was someones Buddy.
I was someones Buddy.
Great gym experience, clean, bright, airy & plenty of equipment so no waiting around.
Lovely, friendly guy on reception.
Will probably join up now.

Reply from PureGym UK - Edinburgh West
Great gym
Great gym, great selection of classes, lots of excellent PTs to choose from; there is bound to be one that matches your interests. There's more going on in the gym if you go along. It does seem to have all folk as members; lots of diversity. The friendly PTs, with their different interests, make it possible to choose what area of wellness you want to focus on and then work at your level.

Reply from PureGym UK - Edinburgh West
Excellent well informed introduction
Excellent well informed introduction, gym well equipped and clean

Reply from PureGym UK - Edinburgh West

Reply from PureGym UK - Edinburgh West
Pure-Gym-Tastic
Decent kit, 24 hour gym, reasonable monthly membership with parking on site.

Reply from PureGym UK - Edinburgh West
Visited gym today and found personal…
Visited gym today and found personal trainer very helpful who gavecys a tour of gym

Reply from PureGym UK - Edinburgh West
Good location and excellent kit.
Good location for me with a good range and availability of kit. Disappointing to see members use blue card parking spaces who do not have blue cards, denying people who need them. Suspend their membership, there’s no deterrent to stop that kind of behaviour.

Reply from PureGym UK - Edinburgh West
Stolen Rugsack, containing car key
My rug sack containing track suit bottom, hood, car and house keys were stolen bag was stolen from the Pure gym Edinburgh West branch male changing room on 13 July 2024 between 11:20 and 13:00. While the staff on duty on the day were extremely supportive and emphatic. The Managers have so far not bothered to reply to my email even though the email was delivered.

Reply from PureGym UK - Edinburgh West
Love this gym!!
Fantastic gym with friendly helpful staff. Great range of classes.

Reply from PureGym UK - Edinburgh West
Joined PureGym today and the experience…
Joined PureGym today and the experience was great.The staff were very on hand and very kind and informative and helpful

Reply from PureGym UK - Edinburgh West
Nice place to spend a couple of hours
Nice place to spend a couple of hours

Reply from PureGym UK - Edinburgh West
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







