PureGym UK - Evesham Reviews 102

TrustScore 4 out of 5

4.2

Four Pools Retail Park, WR11 1DJ Evesham, GB


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Rated 5 out of 5 stars

The team and Manager here are exceptional. Always a smile and a total sense of humour. Invested in their clients and super advice. Love going here! Machine set up is great with views outside. High Cei... See more

Company replied

Rated 1 out of 5 stars

Evesham pure gym is a joke,8 degrees in the building people trying to train in big winter coats,over two months this has been flagged and still no heating on just blowing out freezing cold air,if you’... See more

Company replied

Rated 5 out of 5 stars

Don't listen to any negatives about this place. This is the best gym I've ever been too. Lots of equipment to accommodate even when busy. The most friendly team of people with Rob and Sammie always m... See more

Company replied

Rated 5 out of 5 stars

Being new to the gym environment and needing to re-learn how to lose weight and become fit and healthy again after a few years of ill health, I have found Evesham Pure gym such a friendly welcomi... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Evesham

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Four Pools Retail Park, WR11 1DJ, Evesham, United Kingdom

4.2

Great

TrustScore 4 out of 5

102 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

No air con

Plenty of equipment to choose from & always availability but the place needs air conditioning to be put on or a regular blast of fresh air going through the place. I've lost count of the amount of times if the air conditioning can be put on. Shame really

13 February 2023
Unprompted review
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Reply from PureGym UK - Evesham

Hi Tony. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers.

Thanks, PureGym

Rated 5 out of 5 stars

Love the gym

Love the gym, great friendly staff. The only thing missing is a hip thrust machine!

25 January 2023
Unprompted review
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Reply from PureGym UK - Evesham

Hi Hayley. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Gym is great

Gym is great, but they need a hip thrust machine, can’t do hip thrusts when there’s a class on as there’s no space

22 January 2023
Unprompted review
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Reply from PureGym UK - Evesham

Hi Tash. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Great gym

Great gym, Rob and Sammie are always very welcoming along with the rest of the PTs. Would recommend the gym to others

19 December 2022
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Reply from PureGym UK - Evesham

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear such positive feedback regarding our PT's and that you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

Great experience

Good equipment, great opening times, freindly staff

17 December 2022
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Reply from PureGym UK - Evesham

Hi Jeremy. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Sam was absolutely amazing on my class I loves every minute she's the best

I turned up for my class and it was only me on the day Sam was amazing at organising my session, Sam med me feel so confident and strong during the clas
Loves every second 💕

13 December 2022
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Reply from PureGym UK - Evesham

Hi. Thanks for taking the time to leave this review, we are delighted/happy to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy the classes and using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Outstanding Service !

I am a new member at the Evesham PG and have nothing but praise for the staff there - this is a brand that knows what it is doing, at a highly competitive price point - gets my vote!!! Rachel B

30 July 2022
Unprompted review
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Reply from PureGym UK - Evesham

Hi Rachel. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment and love being able to help and chat to our members when given the opportunity to do so!

It's great to hear amazing feedback regarding our PT's and we are glad you enjoy using the gym overall.

Thanks, PureGym

Rated 5 out of 5 stars

Best gym for miles!

Super friendly and helpful staff, the classes are a great environment to train, fun and well managed. For the price you pay, this gym is above expectations and I’d recommend others to join. Also Sammie (AGM) brings an amazing energy to the gym and especially to classes such as Sweat & Bootcamp! Get involved!!

11 July 2022
Unprompted review
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Reply from PureGym UK - Evesham

Hi Aaron. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment and love being able to help and chat to our members when given the opportunity to do so!

It is great to hear you enjoy the classes and using the gym overall!

Thanks, PureGym

Rated 1 out of 5 stars

Not been and nobody has call to ask why

Not been and nobody has call to ask why

Wanted some direct assistance but no follow up there either

Just taking my monthly money and putting no effort into “ customer satisfaction”

21 June 2022
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Reply from PureGym UK - Evesham

Hi David, thanks for leaving us a review! We are sorry to see this is 1 star. We appreciate and value our member feedback.

I'm afraid we do not call members to ask why they have not been to the Gym. This is down to the member as to whether or not they attend.

If for any reason a member can not attend, they have the option to freeze for up to 3 months or fully cancel. To find out options available, members can speak with Member Services who will be happy to assist further.

Thanks, PureGym

Rated 1 out of 5 stars

The showers are boiling hot

The showers are boiling hot. Cold water therapy is much more beneficial so the option (temperature gauge) would be nice. You also have zero boxing equipment.

9 June 2022
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Reply from PureGym UK - Evesham

Hi Thomas. Thanks for taking the time to leave this review, we are sorry to see this is 1 star. We always appreciate and take on board member feedback and would like to apologise for any inconvenience caused.

It would really help us if you could get in touch directly with the Gym Manager to provide more information about the showers (such as date and time etc.) so this can be investigated.

Thanks, PureGym.

Rated 5 out of 5 stars

Evesham

Good fitness sessions.

19 March 2022
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Reply from PureGym UK - Evesham

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym!

Thanks, PureGym

Rated 5 out of 5 stars

I joined pure gym in December 2021,I…

I joined pure gym in December 2021,I wanted something that was on my work area doorstep, somewhere I can just pop in when I have an easy day ,pure gym fits the bill very well.I aim to train at least twice a week and sometimes three times, obviously at certain times it gets busy,but normally between 12 and 3 it's pretty quiet.
The beauty of our gym is that you do your own thing,the staff are there if you need advice about certain machine functions,but all in all your left to your own devices to get on with your goal.
After 27 visits I feel sooo much better in myself.
My aim is to condition myself to be stronger to cope with my work,( flooring contractor), it's working great and I can see differences in my physical appearance already.
Well done pure gym in creating a modern hassle free experience.

18 March 2022
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Reply from PureGym UK - Evesham

Hi Rob. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment and love being able to help and chat to our members given the opportunity to do so!

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

Overall very good but some of the…

Overall very good but some of the machines are to far apart especially to do supersets ( shoulders in paticular )

18 March 2022
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Reply from PureGym UK - Evesham

Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We appreciate and value our member feedback. It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Great experience

Great experience. Lot's of classes to join. Helpful app with training sessions and equipment demonstrations. Brilliant selection of equipment to use.

16 March 2022
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Reply from PureGym UK - Evesham

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym!

Thanks, PureGym

Rated 5 out of 5 stars

Pure Gym Evesham

Clean friendly gym with a good range of high quality equipment and good classes. Great value.

16 March 2022
PureGym UK - Evesham logo

Reply from PureGym UK - Evesham

Hi Tony. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym!

Thanks, PureGym

Rated 3 out of 5 stars

Pump is chaos!

Love how clean the gym is, the variety of equipment and the knowledgeable and friendly staff. Only rated 3 stars due to the chaos that unfolds with every pump class. With all of the equipment needed for the class, everyone is fighting for space! A reduction of the class size or to mark out the floor could create a safer and more enjoyable experience for this class.

15 March 2022
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Reply from PureGym UK - Evesham

Hi Natalie. Thanks for taking the time to leave this review!

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to provide a wide range or equipment/kit so that members have a variety of ways to workout and love being able to help and chat to our members when given the opportunity to do so!

If you have any specific feedback we would advise passing this on to the Gym Manager or leaving this in the feedback box which is regularly reviewed.

Rated 4 out of 5 stars

Good value for money but wish people…

Good value for money but wish people using the gym would wipe down after use if equipment & put things back in the tight place.

15 March 2022
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Reply from PureGym UK - Evesham

Hi Hajeet. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym!

Thanks, PureGym

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