PureGym UK - Evesham Reviews 102

TrustScore 4 out of 5

4.2

Four Pools Retail Park, WR11 1DJ Evesham, GB


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Rated 5 out of 5 stars

The team and Manager here are exceptional. Always a smile and a total sense of humour. Invested in their clients and super advice. Love going here! Machine set up is great with views outside. High Cei... See more

Company replied

Rated 1 out of 5 stars

Evesham pure gym is a joke,8 degrees in the building people trying to train in big winter coats,over two months this has been flagged and still no heating on just blowing out freezing cold air,if you’... See more

Company replied

Rated 5 out of 5 stars

Don't listen to any negatives about this place. This is the best gym I've ever been too. Lots of equipment to accommodate even when busy. The most friendly team of people with Rob and Sammie always m... See more

Company replied

Rated 5 out of 5 stars

Being new to the gym environment and needing to re-learn how to lose weight and become fit and healthy again after a few years of ill health, I have found Evesham Pure gym such a friendly welcomi... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Evesham

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Four Pools Retail Park, WR11 1DJ, Evesham, United Kingdom

4.2

Great

TrustScore 4 out of 5

102 reviews

5-star
4-star
3-star
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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Missing Punch bag

Been at many of them . Always clean , grate space with lots of equipment . Massive down site is no punch bag ( bags ) don't know any other gym with no Puch bag at lest one .

14 December 2021
Unprompted review
PureGym UK - Evesham logo

Reply from PureGym UK - Evesham

Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

It's great to hear you enjoy using the gym overall :)

Thanks, PureGym

Rated 4 out of 5 stars

Needs too be more plate loaded…

Needs too be more plate loaded machines. It's getting better ☺. Staff are really nice

Overall really good gym.

24 November 2021
PureGym UK - Evesham logo

Reply from PureGym UK - Evesham

Hi. Thanks for taking the time to leave this review! We are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment and love being able to help and chat to our members given the opportunity to do so.

It's great to hear you enjoy using the gym overall! :)

Thanks, PureGym

Rated 4 out of 5 stars

Pure Gym Evesham

Joining Pure Gym was easy to set up. Logging in to the app was straightforward.

The Pure Gym in Evesham is spacious and well laid out. Has plenty of equipment as you would expect. Have been going early morning and app QR code entry and exit works fine.

There is paper and paper towels for cleaning used kit but not enough hand gel around to use.

Overall feels calm and inclusive. Not gone at busy time so not sure how crowded it gets at peak, although as it’s a large space so I’m sure it would be ok.

9 November 2021
PureGym UK - Evesham logo

Reply from PureGym UK - Evesham

Hi Michael. Thanks for taking the time to leave this review! We are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment and do our very best to provide a wide range or equipment/kit so that members have a variety of ways to workout.

It's great to hear you enjoy using the gym overall! :)

Thanks, PureGym

Rated 5 out of 5 stars

The atmosphere in the gym is always…

The atmosphere in the gym is always very friendly, I've met there very lovely people who are happy to help, engage or give advice. All members of staff are also friendly and happy to help out or encourage if some anxiety kicks in or just need a bit guidance. The machines are easy to use as the describtion is easy to follow. I love the app as well - it offers you extra bits of info which is so encouraging in exercising when you don't know what to do. Gym is always nice and clean. Classes are fun! I feel more confident and free to go there as it is safe, friendly place with wifi.

27 September 2021
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Reply from PureGym UK - Evesham

Hi Kristina. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment and love being able to help and chat to our members when given the opportunity to do so! :)

It's great to hear you enjoy using the app and gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Clean relaxing atmosphere

23 September 2021
PureGym UK - Evesham logo

Reply from PureGym UK - Evesham

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It's great to hear you enjoy using the app and gym overall! :)

Thanks, PureGym

Rated 5 out of 5 stars

Good gym

The staff are helpful. The gym is clean and very well equipped. I felt very comfortable there.

11 September 2021
PureGym UK - Evesham logo

Reply from PureGym UK - Evesham

Hi Eileen. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment and love being able to help and chat to our members when given the opportunity to do so! We are happy to hear your query was dealt with :)

It's great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 1 out of 5 stars

PureGym - very unsympathetic

Unfortunately I had to cancel a class very last minute due to a family member passing away that morning. I was then sent an email threatening to ban me from classes. Although I understand you have to give enough notice so others can book on, I find in these circumstances it’s completely unreasonable and insensitive. Pure gym could at least give customers the opportunity to give their reasons to cancelling. To be honest, being banned from classes is the least of my concerns but it is the principle of it all.

30 August 2021
Unprompted review
PureGym UK - Evesham logo

Reply from PureGym UK - Evesham

Hi Bethanie - thanks for taking the time to leave this review; we really appreciate feedback from our members. We are sorry to hear that you are currently going through a difficult time. We fully understand that for some members, there may be extenuating circumstances which prevent classes from being cancelled within a specified time. For that reason we do state within our Class Booking Rules;
Members with extenuating circumstances impacting their ability to attend classes should contact Member Services. Thanks, PureGym.

Rated 4 out of 5 stars

first visit

was not to crammed with people and good environment

10 August 2021
PureGym UK - Evesham logo

Reply from PureGym UK - Evesham

Hi. Thanks for taking the time to leave this review! We are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment and are really happy to hear you enjoy using the gym!

Thanks, PureGym

Rated 5 out of 5 stars

Clean and tidy

Haven’t been for a couple of weeks due to work commitments but as always the gym is clean and tidy with plenty of machines.

9 August 2021
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Reply from PureGym UK - Evesham

Hi Mrs Wheeler. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It's great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

Would be 5 is there was more strongman…

Would be 5 is there was more strongman variants but understandable as not a strong man gym :)

6 August 2021
PureGym UK - Evesham logo

Reply from PureGym UK - Evesham

Hi, thank you for taking the time to leave us a review, we are happy to see this is 4 stars.

We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.

Rated 3 out of 5 stars

No music is a poor choice

No music is a poor choice. Knee jerk reaction without thought.

6 August 2021
PureGym UK - Evesham logo

Reply from PureGym UK - Evesham

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

The music we have is provided by a third party but if you have any concerns about particular songs please contact Member Services or the Gym Manager, so they can pass the feedback on to the third party.

Thanks, PureGym

Rated 5 out of 5 stars

Great gym

Lots of equipment, clean and having lots of cleaning stations. I have space so that helps when it is busier! Staff are very friendly and will help you out when needed.

6 August 2021
PureGym UK - Evesham logo

Reply from PureGym UK - Evesham

Hi James. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to provide a wide range or equipment/kit so that members have a variety of ways to workout and love being able to help and chat to our members when given the opportunity to do so! :)

It's great to hear you enjoy using the gym!

Thanks, PureGym

Rated 5 out of 5 stars
PureGym UK - Evesham logo

Reply from PureGym UK - Evesham

Hi Ian. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment and do our very best to provide a wide range or equipment/kit so that members have a variety of ways to workout.

It's great to hear you enjoy using the gym overall! :)

Thanks, PureGym

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