PureGym is run by owners who have actually NO interest in their members. And it's the members who pay for their profits, their nice cars and holidays. That is why they also a VERY high turnover of sta... See more
Location
Switch locationBroad Street Plaza, HX1 1YH Halifax, England, GB
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See what reviewers are saying
good gym just far from my location not their fault but makes it hard to fit into schedule
Company replied
Nice and clean and spacious gym but also quite soulless, not enough cardio machines (bikes and rowers which constantly get moved around the gym) and tvs only against 1 wall (not the end of the world... See more
Company replied
Loved attending the gym, but it is always busy at the times I went, just what it is. I enjoyed the classes but can be very varied and instructors are always changing. Only stopping membership because... See more
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Halifax
Written by the company
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Broad Street Plaza, HX1 1YH, Halifax, England, United Kingdom
Replied to 94% of negative reviews
Typically replies within 1 week
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good gym just far from my location not…
good gym just far from my location not their fault but makes it hard to fit into schedule

Reply from PureGym UK - Halifax

Reply from PureGym UK - Halifax
Easy to use and understand as a…
Easy to use and understand as a beginner with no experience.

Reply from PureGym UK - Halifax

Reply from PureGym UK - Halifax
I found it easy to join because ive…
I found it easy to join because ive been a member before. Its straight forward and easy to rejoin.
Can't wait to get started.

Reply from PureGym UK - Halifax
As a returning member
As a returning member. I was pleasantly surprised by the positive changes that have been implemented since my last membership.

Reply from PureGym UK - Halifax

Reply from PureGym UK - Halifax
Great environment
Clean, friendly and save environment with helpful trainers at hand

Reply from PureGym UK - Halifax
Free joining fee and half price for the…
Free joining fee and half price for the first month. The joining experience was made easy by very easy step by step guide.

Reply from PureGym UK - Halifax
Unable to gain access with the code I…
Unable to gain access with the code I was sent for a day pass and I payed upfront

Reply from PureGym UK - Halifax
Good selection of machines, clean and well spaced out.
It was easy enough to sort out my free parking, there were plenty of machines accessible and they were all labelled well so it was easy to figure out how they all worked.

Reply from PureGym UK - Halifax
First time I've visited in the afternoon for a long time
There's a good amount of cable machines and bars available so when the perfect one isn't free I could adapt. This wasn't the case a few years ago. There seems to be a bit of a re-racking of weights issue that isn't as obvious at 6 in the morning when I usually work out, but its an affordable commercial gym so I suppose I can suck that quibble up. Why 3 stars and not 4? Because the showers were ice cold. I don't know if was a 1 off or a regular afternoon thing but I didn't find it a good way to finish what otherwise was an enjoyable and hard workout

Reply from PureGym UK - Halifax

Reply from PureGym UK - Halifax
Great gym
Great gym, a good mix of classes available & plenty of equipment on the floor. Flexibility of opening times is a bonus too especially for shift workers. Staff always friendly & happy to assist/help.

Reply from PureGym UK - Halifax
Too hot
Too hot. Horrible harsh lighting. Have given this feedback before when asked but wasting my time as nothing is done about it.

Reply from PureGym UK - Halifax
Pure gym halifax
Great gym. Great equipment, it's ideal for what I'm looking for. Open 24.7. Great staff, nice friendly , easy approachable and always happy to help.

Reply from PureGym UK - Halifax
Come and go also classes
The freedom to cancel my gym membership when I want without having to worry about having to keep paying for it and also the ability to sign back up when it matters to me.
The classes are great for wanting to get fit and not have to worry about if you are hitting the burn or doing the training right or not.

Reply from PureGym UK - Halifax
Easy process to restart my membership…
Easy process to restart my membership and set up a new direct debit - great joining offer as well. App is very slow but gets there eventually.
Only the survey currently letting you down - it's impossible to complete and extremely frustrating constantly going back to question 2.

Reply from PureGym UK - Halifax
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