Loved my return to the Pure Gym at Hednesford. Fabulous since the big upgrade in 2023 and continues to improve. Always good advice from the friendly and attentive staff. Upgraded to premium... See more
Company replied
Location
Switch locationVictoria Shopping Park, WS12 1BT Hednesford, GB
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See what reviewers are saying
Equipment is good, staff are pleasant. However, new layout of equipment is really poor and is awkward to get around. More cleaning materials need to put around the centre to encourage users to clean e... See more
Treadmills were a bit out of date compared to other gyms I have been to. Smelt a bit fusty in there, could've done with some air purifying or something. Lots of young kids posing in front of mirro... See more
Company replied
Friendly, helpful staff. On my first visit I found the gym to be quite noisy and cramped for space as there was a instructor taking a class in the same area. Shame ALL classes couldn't be confined... See more
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Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Hednesford Cannock
Written by the company
Membership Help
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Victoria Shopping Park, WS12 1BT, Hednesford, United Kingdom
4.0
Great
94 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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Reply from PureGym UK - Hednesford Cannock
Hi Jon- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment/kit so that members have a variety of ways to workout and we are really happy to hear you enjoy using the gym overall! Thanks, PureGym
Grim
Grim. Very difficult to use the app and get in through the odd sci style tube entrances. Weird vibe with instructors not doing much and people taking photos instead of working out.
12 October 2025
Unprompted review
Reply from PureGym UK - Hednesford Cannock
Hi Owen - Thank you for taking the time to leave a rating, but I'm sorry to see it's 1 star. We strive to provide the best service possible, and your feedback is important to us. I'm sorry to hear this has been your experience of the app. We are always keen to receive feedback so we can improve our service, but it would help us if you could get in touch directly to provide more information about where we may be able to improve. If this is an ongoing issue, we would ask that you get in touch with our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym
Reply from PureGym UK - Hednesford Cannock
Hi Ross - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment/kit so that members have a variety of ways to workout. It’s great to see your positive comments! Thanks, PureGym
Hednesford Gym Supreme
Loved my return to the Pure Gym at Hednesford. Fabulous since the big upgrade in 2023 and continues to improve.
Always good advice from the friendly and attentive staff.
Upgraded to premium member as I can use my home gym and in my job I work around the country. Therefore, always the option to visit the local area gym. Over 200 to chose from.
Great range of equipment. Highly recommended
30 April 2025
Reply from PureGym UK - Hednesford Cannock
Hi Tom - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym since your return to PureGym, and that being able to access multiple gyms is a feature you are able to use! Thanks, PureGym
Straightforward to join
Straightforward to join. Pure gym app really informative and easy to follow
6 July 2025
Reply from PureGym UK - Hednesford Cannock
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you found the sign up process easy and we hope you enjoy using the gym overall!
Thanks, PureGym
Get joining staff friendly
Get joining staff friendly, lots of classes, and nice times to choose from.
15 June 2025
Unprompted review
Reply from PureGym UK - Hednesford Cannock
Hi Joan. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you found the joining process easy and we hope you enjoy using the gym overall!
Thanks, PureGym
Friendly approachable staff
Friendly approachable staff, clean with plenty of equipment
24 April 2025
Unprompted review
Reply from PureGym UK - Hednesford Cannock
Hi Jayne - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and the equipment we have to offer. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
Mind classes from Rhian’s classes need…
Mind classes from Rhian’s classes need to be distanced from one another so there is enough time for the air quality and humidity to establish.
5 January 2025
Reply from PureGym UK - Hednesford Cannock
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
We are reviewing feedback and will ensure this is addressed in club. Temperatures and air conditioning in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym.
PureGym Hednesford Review
I have been a member at PureGym Hednesford from day one, and have seen a number of changes over the years.
Current staff are very friendly and polite and do an amazing job, always there to discuss any concerns. The new equipment is a very needed upgrade which is a huge improvement. My main concern is the number of school kids using the gym, groups of 3, 4 & 5 taking control of one piece and equipment and not really using it to workout. We also have a number of kids below the required age getting access into the gym. This in my opinion should have a positive approach to question and ask for proof of age.
13 January 2025
Reply from PureGym UK - Hednesford Cannock
Hi Julie - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. Could you please get in touch directly with the Gym Manager to provide more information (such as dates and times or names etc.) so this can be investigated. Thanks, PureGym.
I liked the place but I didn’t like how…
I liked the place but I didn’t like how hot it was in the gym itself. And the runners wasn’t to good. The machines were okay.
25 October 2024
Reply from PureGym UK - Hednesford Cannock
Hi Steven - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures and air conditioning in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym.
Reply from PureGym UK - Hednesford Cannock
Hi Nigel. Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym.
We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere!
We are really happy to hear you enjoy using the gym! Thanks, PureGym
So easy to join
So easy to join , just scan the app and follow the simple next boxes . View type of membership then fill in your details . Took a while for the conformation email with your pin to arrive . Was able to view easy steps to gain entry and there I go . Simple . .lovely friendly meeting from Laura, gym manager .
22 August 2024
Reply from PureGym UK - Hednesford Cannock
Hi Jane. Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.
Hope you enjoy your membership with us! Thanks, PureGym
quick and easy
22 August 2024
Reply from PureGym UK - Hednesford Cannock
Hi John. Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was quick and straightforward.
Hope you enjoy your time with us! Thanks, PureGym
Amazing experience
My introduction was amazing, Laura was helpful and friendly. Chris who showed me around was also helpful and friendly and made me feel very welcome.
14 August 2024
Reply from PureGym UK - Hednesford Cannock
Hi Kerry! Thanks for taking the time to leave this 5 star review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so; great to hear Laura and Chris could help on the day.
Hope you enjoy your membership! Thanks, PureGym
Reply from PureGym UK - Hednesford Cannock
Hi there! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.
Hope you enjoy your membership with us! Thanks, PureGym
Nice and easy
27 July 2024
Reply from PureGym UK - Hednesford Cannock
Hey Sandra - That's awesome to hear and thanks for the 5* feedback!
Thanks, PureGym
Great gym love the aerobics and combat with Rhi
Great gym, great instructors in the classes. Love combat and aerobics with Rhi
25 April 2024
Reply from PureGym UK - Hednesford Cannock
Hi Rhian - It's great to hear you're enjoying PureGym, and thank you for the 5* review!
We hope you continue to enjoy your future classes!
Thanks, PureGym
Reply from PureGym UK - Hednesford Cannock
Hi there - It's great to hear you're enjoying your classes, and thank you for the 5* review!🙌
Thanks, PureGym
Reply from PureGym UK - Hednesford Cannock
Hi Richard! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward!
Hope you enjoy your membership with us! Thanks, PureGym
The gym itself was great, but...
The gym itself was great. However I bought a day pass as I was working away, only to find out when I got in the gym that there was no hot water.
13 April 2024
Reply from PureGym UK - Hednesford Cannock
Hi Gathan. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
Any issues in club all members will be emailed as soon as possible. If joined after this time this information can be missed. We do apologise for any inconvenience caused on your visit.
We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
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