PureGym UK - Kirkcaldy Reviews 108

TrustScore 4.5 out of 5

4.6

6-8 Abbotshall Road, KY2 5PQ Fife, England, GB


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Rated 5 out of 5 stars

Cons: - only 1 cleaning station for entire gym Pros: + not overcrowded (at least 5:30-6:30 am) + people are actually exercising there, not posing, shooting selfies or other brainless tik to... See more

Company replied

Rated 3 out of 5 stars

Your staff playing music so loud you can’t hear your own even with head phones on. Music is motivational but when it becomes a distraction due to huge volume and type it intrudes into all areas of... See more

Company replied

Rated 3 out of 5 stars

I cannot express how much the hygiene of the toilets put me off attending the gym. They smell so bad and are always dirty. Sanitary bins overflowing and a stench that would knock you out. The toilets/... See more

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Rated 5 out of 5 stars

I've been to other gyms before and thought I couldn't use certain machines. Stephanie explained how to adjust equipment to suit my height (I'm under 5') and injuries (pins, plates, achilles tend... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Kirkcaldy

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • 6-8 Abbotshall Road, KY2 5PQ, Fife, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good equipment

Good equipment , helpful staff that are always willing to answer questions and help with fitness journey and able to book classes to learn how to use equipment from experts, bargain deal from PureGym!!!!!!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Friendly staff and gym goers.

23 September 2025
Unprompted review
PureGym UK - Kirkcaldy logo

Reply from PureGym UK - Kirkcaldy

Hi Forbes - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comment! Thanks, PureGym

Rated 5 out of 5 stars

Great sessions always being had

The gym is a great place for me, the staff are all superb and friendly, especially my own PT Stephanie with whom I actually done the GLC class with this morning. There is always a friendly welcoming atmosphere and everything is always kept clean and tidy.

18 September 2025
Unprompted review
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Reply from PureGym UK - Kirkcaldy

Hi Alan - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Helpful and friendly staff

Helpful and friendly staff

29 August 2025
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Reply from PureGym UK - Kirkcaldy

Hi Stuart - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you have had a positive experience and see this comment for the team! Thanks, PureGym

Rated 4 out of 5 stars

1st visit while on vacation

Easy access, clean and everything I need to complete a workout.

Will definitely use this gym again while on vacation.

31 July 2025
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Reply from PureGym UK - Kirkcaldy

Hi Colin - Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We look forward to seeing you again in the future! Thanks, PureGym

Rated 5 out of 5 stars

PureGym Kirkcaldy

PureGym Kirkcaldy has such a good atmosphere.
I never feel uncomfortable or awkward there. In fact i’m always greeted with a smile or chat from the staff.
Instructors are always mixing up classes which is great & putting their own twist on things.
Always clean…
I’ll never go to another gym.

4 June 2025
Unprompted review
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Reply from PureGym UK - Kirkcaldy

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 1 out of 5 stars

Your system is useless as it failed to…

Your system is useless as it failed to register me on three individual attempts. You took my money each time though.
However, I managed to get the money back but lost out on a special offer due to your system and have managed to finally get the membership sorted.
Marks out of 10? You get a 1.

8 May 2025
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Reply from PureGym UK - Kirkcaldy

Hi Gavin - Thank you for taking the time to leave this review, we do apologise for any difficulty during the sign up process. It sounds like this would be due to a temporary system issue. We’re always working to make things as simple and smooth as possible, so we appreciate your comments and will take them into consideration for future improvements. Thanks, PureGym

Rated 5 out of 5 stars

Kirkcaldy Pure gym: small and perfectly formed.

Kirkcaldy is a smaller gym in the Pure collective, however everything needed is there.

The staff are Autism aware and will turn down music when asked.

The team are a happy bunch, attentive to any questions and more than willing to remind how equipment is used safely.

The gym is well maintained, tidy and clean- and a nod to the cleaner here - as well as the trainers keeping all the machines in good condition.

The staff team are friendly and personable, they obviously like one another and the folks who use the gym. It makes for a good atmosphere.

There are people of all shapes and sizes, ages and differences. It is not "grunty" or hyper macho and feels a safe and un-intimidating place to train at the pace which is right for me.

Chums tell me the classes are worthwhile

21 April 2025
Unprompted review
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Reply from PureGym UK - Kirkcaldy

Hi Ro - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

Rated 5 out of 5 stars

Went to Zumba class .staff Nicole…

Went to Zumba class .staff Nicole Stirling was great as it was my first time being in the gym or class for years made me feel welcome . Enjoyed it 😁

12 April 2025
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Reply from PureGym UK - Kirkcaldy

Hi Lynzilou - Thank you for taking the time to leave this review! We’re delighted to hear that you’re having such a welcoming experience in our gym.

Helping our members achieve their goals and feel their best is what drives us every day, and your kind words mean the world to us. Keep up the amazing work—we’re excited to continue supporting you on your fitness journey! Thanks, PureGym.

Rated 4 out of 5 stars

First time experience and I would go back

Accessible for where I was, good range of equipment. Good opening hours

12 April 2025
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Reply from PureGym UK - Kirkcaldy

Hi Suzanne. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Easy to use and understand

Easy to use and understand

24 February 2025
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Reply from PureGym UK - Kirkcaldy

Hi Andy - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.

We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.

Rated 5 out of 5 stars

Packs a punch for its size

Great small gym that is packed with varied equipment and a good functional area. At last a gym that focuses on all round fitness rather than how many treadmills it can fit in!

3 February 2025
Unprompted review
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Reply from PureGym UK - Kirkcaldy

Hi Robert! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to provide a wide range of equipment so that members have a variety of ways to workout.
Hope you continue to enjoy your time with us! Thanks, PureGym

Rated 5 out of 5 stars

It was easy to rejoin

27 January 2025
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Reply from PureGym UK - Kirkcaldy

Hi Beth - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.

We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.

Rated 5 out of 5 stars

Just people doing their thing

Just people doing their thing, I was apprehensive as I have not been to the gym in many years,am in the higher end age bracket and the opposite of fit.
Thought I might feel intimidated, but no just a comfortable work space. Begining of a long journey but have made a start

22 January 2025
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Reply from PureGym UK - Kirkcaldy

Hi Lorraine - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and to do so, in a clean and friendly environment.

We know just how anxious the thought of going to the gym can be for beginners and we want to do our very best, to provide that safe and relaxing space for our members. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Rated 5 out of 5 stars

My experience with my induction with…

My experience with my induction with Matthew was amazing. Explained everything about the gym, equipment ect. 5 star 🌟

7 January 2025
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Reply from PureGym UK - Kirkcaldy

Hi Sharon – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Rated 5 out of 5 stars

The staff are super helpful and are…

The staff are super helpful and are there when you need a blether or advise…
The gym is always clean and tidy…

29 December 2024
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Reply from PureGym UK - Kirkcaldy

Hi Carrie – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Rated 5 out of 5 stars

Good experience

Good and easy to go at your own leisure

5 January 2025
Unprompted review
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Reply from PureGym UK - Kirkcaldy

Hi Paul - Thank you for taking the time to leave this review, we always appreciate and take on member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.

Rated 5 out of 5 stars

Brilliant Gym

23 December 2024
Unprompted review
PureGym UK - Kirkcaldy logo

Reply from PureGym UK - Kirkcaldy

Hi Kamil - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Rated 5 out of 5 stars

Excellent quality equipment & great…

Excellent quality equipment & great access to gym & friendly environment highly recommend

3 December 2024
Unprompted review
PureGym UK - Kirkcaldy logo

Reply from PureGym UK - Kirkcaldy

Hi Robert - Thank you so much for your feedback! We're glad to hear you enjoyed the range of equipment available and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

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