PureGym UK - London Edgware Reviews 111

TrustScore 4.5 out of 5

4.3

67 - 79 Station Road, HA8 7JG London, GB


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Rated 4 out of 5 stars

I love PureGym Edgware because there are so many classes to choose from, it's centrally located, and the membership is affordable. My only complaints are that the room where the classes are held is n... See more

Rated 3 out of 5 stars

Edgware gym opens 7am . In this cold weather the gym is too cold for the early people. The heating should be started well before. There is broken tap and soap dispenser in Man's changing room which... See more

Company replied

Rated 5 out of 5 stars

I wanted to extend a big thank you to Indy Personal Trainer for today's group class! Indy did an outstanding job guiding us through the exercises and correcting our posture. I truly appreciated his... See more

Company replied

Rated 5 out of 5 stars

Finding the right personal trainer has been hard over the past few years. But having Danniella as PT since April has been the best choice I have made she’s the best personal trainer I have ever ha... See more

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Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - London Edgware

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • 67 - 79 Station Road, HA8 7JG, London, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

111 reviews

5-star
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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Helpful trainers

5 September 2025
PureGym UK - London Edgware logo

Reply from PureGym UK - London Edgware

Hi Mayur- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so and we are really happy to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Always happy to attend and workout

Always happy to attend and workout. Made many friends and Trainers are helpful and chatty. Great machines to workout on

13 November 2025
Unprompted review
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Reply from PureGym UK - London Edgware

Hi Glyn - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comments! Thanks, PureGym

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Outstanding Instructor and…

⭐️⭐️⭐️⭐️⭐️ Outstanding Instructor and Personal Trainer Adrian Lonut

Adrian is an exceptional instructor and personal trainer. His sessions are absolutely amazing, motivating, engaging, and tailored to each person’s pace and ability. He takes the time to teach proper techniques, emphasises discipline, and highlights the importance of both exercise and nutrition.

What sets Adrian apart is how he seamlessly incorporates fitness and diet guidance into his sessions, ensuring his clients achieve sustainable results. He genuinely cares about everyone in his classes, creating an inclusive and energetic atmosphere where everyone feels welcome and supported.

His classes are so inspiring that you find yourself looking forward to every session, checking the app each week to make sure you don’t miss out. Adrian’s enthusiasm, professionalism, and personal touch make every workout both enjoyable and effective.

Not only is he a fantastic instructor but also a truly dedicated personal trainer who goes above and beyond for his clients. Attend one of his sessions, and you’ll never want to stop.

Highly recommend Adrian, he’s the best!

21 October 2025
Unprompted review
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Reply from PureGym UK - London Edgware

Hi Samsam - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience and see your positive comment for a member of the team! Thanks, PureGym

Rated 5 out of 5 stars

Great facilities

Great facilities. Staff are nice.

6 October 2025
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Reply from PureGym UK - London Edgware

Hi Yoni - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 5 out of 5 stars

GOOD GYM 🏋️‍♂️

I liked the environment, the staff was very friendly and prestative.
Lots of equipment and the change room is clean and very organised and the shower is a great plus.
The gym is great

28 September 2025
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Reply from PureGym UK - London Edgware

Hi Victor - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Great membership plan

Great membership plan

25 September 2025
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Reply from PureGym UK - London Edgware

Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comment! Thanks, PureGym

Rated 5 out of 5 stars

Good place

Good place, great price and great staff!

7 September 2024
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Reply from PureGym UK - London Edgware

Hi Elaine - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 5 out of 5 stars

Easy joining experience

Easy joining experience. App is intuitive and easy to use

11 August 2025
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Reply from PureGym UK - London Edgware

Hi there, thank you for the 5* review and welcome to PureGym.

We hope you enjoy your visits to the gym!

Thanks, PureGym

Rated 5 out of 5 stars

Great selection of classes and…

Great selection of classes and excellent fitness trainers.

14 July 2025
Unprompted review
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Reply from PureGym UK - London Edgware

Hi Vas. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

PureGym & Personal Training: a winning team.0

My gym is de PureGym in Edgware, London. The reason that after every training my life gets better is: I found an outstanding personal trainer.
As a regular gym it’s a friendly, clean and open-minded place. Well equipped too!
I happen to be 65, morbid obese ánd disabled to a certain extent.
Im very grateful and happily surprised Itai Arvatz, one of the personal trainers, accepted me after an intake.
I discovered he’s presenting a special program in training for me, and I do appreciate the fact that he does accept a not-average gym visitor. Without prejudice, exactly the exercises I do need and enthusiasm while being patient.
I can strongly recommend Itai as a personal trainer.
With his academy Arvatz I have no doubt he could help many people who do want to train but experience a threshold like insecurity or fear or shyness. He is a professional!
People who think a pt is expensive: no, it’s money you invest in your quality of life!

20 June 2025
Unprompted review
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Reply from PureGym UK - London Edgware

Hi Adriana, thank you for taking the time to leave this review, we are delighted to see this is 5*s.

It's important to us to provide our members with a great space to work out, in a clean and friendly environment and we're so pleased to hear you are enjoying PureGym!

Thanks, PureGym

Rated 4 out of 5 stars

It's a victim of its own success

It's a victim of its own success, very busy in there. Too many equipment hoggers in there. Sitting with thier mobile phones rather than working out.

27 May 2025
Unprompted review
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Reply from PureGym UK - London Edgware

Hi Hari. Thank you for taking the time to leave this review. We are happy to see this is 4 stars.

Where possible, we ask that members share equipment between sets, to ensure that all members are able to get the most out of their workout. Although sometimes this isn't possible, we do ask that other members are taken into consideration when taking breaks between sets.

If you have any specific concerns relating to this matter, please speak with a member of the gym team where they will be able to assist further.

Thanks, PureGym

Rated 5 out of 5 stars

Pure Gym, get serious about being healthier!

My experience is absolutely very positive.
The atmosphere is friendly, open minded.
I happened to get in touch with a Personal Trainer (necessary in my case) who is able to present a personal plan, who is focused during the whole session, and is professional in more than one area!
A very good communicator! And believe me, that’s rare. Even in the more ‘sophisticated’ gyms!
Itai Arvitz Academy is a game changer.

21 May 2025
Unprompted review
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Reply from PureGym UK - London Edgware

Hi Aviva - Thank you for taking the time to leave this review, we are really pleased to see this is 5 stars. ! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to see this positive comment on your experience, enjoy your workout sessions! Thanks, PureGym

Rated 1 out of 5 stars

Gym has gone to the dogs

I regularly attend the morning classes. None of the instructors bother to check the register which leads to overbooked and overcrowded classes. There is filming in the classes without consent. The instructors see this and say nothing. They hog the bikes in spin. Gym and its standards have seriously gone to the dogs. Pure Gym will send a bog standard response as you can see with the other reviews. Just look at all the negative reviews. Someone below suggested The Village so I will check that gym out.

3 March 2025
Unprompted review
PureGym UK - London Edgware logo

Reply from PureGym UK - London Edgware

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

Could you please get in touch directly with the Gym Manager to provide more information (such as dates and times or names of classes etc.) so this can be looked into further. Thanks, PureGym.

Rated 1 out of 5 stars

There was no one at the reception desk…

There was no one at the reception desk when I first arrived at the gym so I had to make my own way to the changing room and the class studio. My second class was shortened as the instructor turned up 10 mins late (apparently he was not told that he was meant to teach the class). Not a great experience so far.

5 February 2025
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Reply from PureGym UK - London Edgware

Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

As an online company, we don't have receptions. However, we have the cylinder POD doors that act as both an entrance and security system.
The POD doors monitor entrance with individual 8 digit code. As well as this, we have staff monitoring the gym, as well as a CCTV team.

With regards to your point raised it would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or names etc.) so this can be investigated. Thanks, PureGym.

Rated 2 out of 5 stars

I’ve been going to pure gym for a few…

I’ve been going to pure gym for a few months, it has great workout machines and facilities to use, they have a women’s section to train as well, one of the pt films women’s specific body parts when training them which I find unprofessional and degrading towards women in general, i also got posted a few times without my permission and the pt never asked me for consent or directly if he could post on he’s page. I wouldn’t recommend this gym to go and train, the village gym and laboratory might be better long term.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Impressed by the gym and the staff as well

Amazed the lay out and loads of machines to work out.
The staff were very helpful when I asked to be shown around.

4 January 2025
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Reply from PureGym UK - London Edgware

Hi Jay – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Rated 2 out of 5 stars

The toilets are always dirty, no parking

The toilets are always dirty, with toilet paper on the floor, and the smell is so bad that the women’s changing room smells just as bad as the toilets.
There is no parking available, but you can use the Edgware Broadwalk Shopping Centre parking for free for 90 minutes. However, this can limit your training time. I believe the gym could negotiate with the shopping centre to offer customers additional free parking time, ideally up to 2 hours, as you often have to wait for others to finish using the machines.
There is a women-only training room, which is a good feature. However, it doesn’t have all the machines needed for building muscle, so you’ll need to use the mixed area for a complete workout.

7 January 2025
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Reply from PureGym UK - London Edgware

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback.

We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Regarding your feedback on the toilets and parking, we fully understand the importance of cleanliness and will be dealt with and we can certainly look into longer parking times. Thanks, PureGym.

Rated 4 out of 5 stars

Generally

Generally, very good, but why cant Clocks around the Gym !!Great Gyms

10 January 2025
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Reply from PureGym UK - London Edgware

Hi David - Thank you for taking the time to leave this review, we always appreciate and take on member feedback. If you can ask your local gym staff where the clocks in the gym are placed they'll be able to point them out to you. Great question to ask too as this can help time your sets!

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.

Rated 4 out of 5 stars

It was such a nice experience being…

It was such a nice experience being able to work out in PureGym.
However, I want to mention 2 points that are important to me.
1. The number of weights in the gym is limited, and no resistance bands are available. It would be helpful to add more equipment.

2. Starting the gym hours earlier than 7 AM would make it easier for people with work schedules to attend in the mornings.

I would appreciate it if you would consider these points.

Thank you!

18 December 2024
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Reply from PureGym UK - London Edgware

Hi Paniz - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions such as resistance band strength please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Rated 5 out of 5 stars

Staff are helpfull.

5 December 2024
Unprompted review
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Reply from PureGym UK - London Edgware

Hi Rajendra – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

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