For a no-frills, non-pretentious, no-posing gym environment, Pure Gym(s) are clean, modern, well-equiped, cost conscious and friendly. Free exercise /pilates /yoga classes too. Have been a member fo... See more
Company replied
Victoria Avenue East, M9 7GH Manchester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
For a no-frills, non-pretentious, no-posing gym environment, Pure Gym(s) are clean, modern, well-equiped, cost conscious and friendly. Free exercise /pilates /yoga classes too. Have been a member fo... See more
Company replied
Very competitive, nice music in the class with all people around being very kind and helpful. Cant wait to go for more! Thank you guys!
Company replied
I've been a member here for many years but it's no longer the great gym it once was. While the gym still has some really great PTs (Anthony, Wayne & Deano), it's frustrating how much equipment is comp... See more
Company replied
I had to go on five bikes before I found one that was suitable. I continue to notice how a majority of equipment are tired, looking old and basically could do with an upgrade. It shows how much they a... See more
Company replied
Written by the company
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
Victoria Avenue East, M9 7GH, Manchester, United Kingdom
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very competitive, nice music in the class with all people around being very kind and helpful.
Cant wait to go for more!
Thank you guys!

Reply from PureGym UK - Manchester Moston
For a no-frills, non-pretentious, no-posing gym environment, Pure Gym(s) are clean, modern, well-equiped, cost conscious and friendly. Free exercise /pilates /yoga classes too. Have been a member for 10+ years.
If you want free WiFi, coffee, sauna, pool, sunbeds etc, it's not for you.

Reply from PureGym UK - Manchester Moston
Last four months the main gym floor and then seperate section in the first floor have had light bulbs going like a 90's strobe light. Absolutely no desire to sort them. Manager says soon but like I said it's four months now and still not replaced.
It's not just this though. Air con fail. 3 months.
God awful smells from the changing rooms, still ongoing since they refurbished it.
Last year it was the ski machines. 5 months to finally fix them but that was after the vending machines were selling warm water to "save money"
Damage to the walls. Once a year if you're lucky and they will get repaired.
Studio fans retired so it's more like a hot yoga which would be nice but you're in a HIT class.
Overall since COVID the costs have gone up (fair enough) but the service has dropped and I am fed up with a shabby gym with no regard to it's users. Especially when I am having to dodge strobe lights and the headache it gives. It's time to re-evaluate if you have gone too far since COVID.

Reply from PureGym UK - Manchester Moston
As 66 years old man I find the Internet scary, but a beautiful member of staff helped me all the way though, which is a great help ,when you know how it's a peace of cake so a big thank to the manager and the member of staff for helping me,all round a brilliant experience.

Reply from PureGym UK - Manchester Moston
Joined the gym a few weeks ago, booked an inductiin course soon after. On the morning of the course, literally as I was driving to the gym, I received a telephone call informing me that the person running that days course was not in, was offered a time later in the day, which was not convenient for me, since then nobody has contacted me to offer another date and / or time for the course, just very poor communication

Reply from PureGym UK - Manchester Moston
I absolutely love pure gym. Their classes are fab and work me so very hard and trust me I’m quite fit but they kill me which I love! The staff are always welcoming and the gym is always clean

Reply from PureGym UK - Manchester Moston
Your team are courteous and supportive, and guided through and now I feel the benefits of joining PureGym. Gym attendance combined with change of diet helped me to lose weight, I lost more than 10kg over three months.

Reply from PureGym UK - Manchester Moston

Reply from PureGym UK - Manchester Moston
I have been in pure gym in 2019 at Manchester moston branch and after 5 years back again today on 25th October 2024 and I saw same equipments and even two machines were missing! Those machines are very basic and old and nothing special compared to other modern gym. It means the owner of pure gym doesn't want to spend money to buy more different type of exercise machines. It is only good for someone who is looking for fitness and but not really good for muscles development.

Reply from PureGym UK - Manchester Moston
Cheap and it has really good facilities and equipment.

Reply from PureGym UK - Manchester Moston
Massive space, good quality equipments, friendly & helpful staff

Reply from PureGym UK - Manchester Moston
Able to go in gym do my own thing.
Also.available so more variety then my usual gym

Reply from PureGym UK - Manchester Moston
The process is very user friendly. It provides the flexibility to the customer to choose according to their choices and also provides encouragement to people to get back to fitness with lucrative offer.

Reply from PureGym UK - Manchester Moston
Relaxed atmosphere good equipment nice people

Reply from PureGym UK - Manchester Moston
I like this gym, staff are friendly and really enjoy the classes! Wayne’s classes are the best (with awesome music) but most of them are really good and popular. Always equipment available. Only criticism would be that could do with classes starting a little bit earlier during the week but that’s due to my own working hours - classes usually don’t start until around 6pm.

Reply from PureGym UK - Manchester Moston

Reply from PureGym UK - Manchester Moston
Always a lovely atmosphere. Machines regularly upgraded and replaced. Brilliant parking

Reply from PureGym UK - Manchester Moston
I can’t get in by my pin on Friday night
Say I popped in no one there
Just feel like waste of money
Lack of equipment

Reply from PureGym UK - Manchester Moston
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.