PureGym UK - Manchester Moston Reviews 114

TrustScore 4 out of 5

3.9

Victoria Avenue East, M9 7GH Manchester, GB


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Rated 5 out of 5 stars

For a no-frills, non-pretentious, no-posing gym environment, Pure Gym(s) are clean, modern, well-equiped, cost conscious and friendly. Free exercise /pilates /yoga classes too. Have been a member fo... See more

Company replied

Rated 5 out of 5 stars

Very competitive, nice music in the class with all people around being very kind and helpful. Cant wait to go for more! Thank you guys!

Company replied

Rated 3 out of 5 stars

I've been a member here for many years but it's no longer the great gym it once was. While the gym still has some really great PTs (Anthony, Wayne & Deano), it's frustrating how much equipment is comp... See more

Company replied

Rated 1 out of 5 stars

I had to go on five bikes before I found one that was suitable. I continue to notice how a majority of equipment are tired, looking old and basically could do with an upgrade. It shows how much they a... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Manchester Moston

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Victoria Avenue East, M9 7GH, Manchester, United Kingdom

3.9

Great

TrustScore 4 out of 5

114 reviews

5-star
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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very nice welcome from people in general. Very kind and helpful.

Very competitive, nice music in the class with all people around being very kind and helpful.
Cant wait to go for more!
Thank you guys!

1 September 2025
PureGym UK - Manchester Moston logo

Reply from PureGym UK - Manchester Moston

Hi Patty - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 3 out of 5 stars

Great gym 👍👍

11 July 2025
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Reply from PureGym UK - Manchester Moston

Hi David. Thanks for taking the time to leave this review!

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We are really happy to see you enjoy using the gym! Is there anything you feel we could improve on?

Thanks, PureGym

Rated 5 out of 5 stars

Recommended unpretentious gyms

For a no-frills, non-pretentious, no-posing gym environment, Pure Gym(s) are clean, modern, well-equiped, cost conscious and friendly. Free exercise /pilates /yoga classes too. Have been a member for 10+ years.

If you want free WiFi, coffee, sauna, pool, sunbeds etc, it's not for you.

20 June 2025
Unprompted review
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Reply from PureGym UK - Manchester Moston

Hi Marloid - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 2 out of 5 stars

Poorly maintained

Last four months the main gym floor and then seperate section in the first floor have had light bulbs going like a 90's strobe light. Absolutely no desire to sort them. Manager says soon but like I said it's four months now and still not replaced.

It's not just this though. Air con fail. 3 months.

God awful smells from the changing rooms, still ongoing since they refurbished it.

Last year it was the ski machines. 5 months to finally fix them but that was after the vending machines were selling warm water to "save money"

Damage to the walls. Once a year if you're lucky and they will get repaired.

Studio fans retired so it's more like a hot yoga which would be nice but you're in a HIT class.

Overall since COVID the costs have gone up (fair enough) but the service has dropped and I am fed up with a shabby gym with no regard to it's users. Especially when I am having to dodge strobe lights and the headache it gives. It's time to re-evaluate if you have gone too far since COVID.

22 April 2025
Unprompted review
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Reply from PureGym UK - Manchester Moston

Hi John - Thank you for your feedback. We value all input from our members and are currently reviewing the comments shared about our gym. We're committed to continuously improving and will be working to enhance our offerings based on the feedback we've received. We appreciate your patience and support as we strive to provide the best experience possible.

If you have any other specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Rated 5 out of 5 stars

As 66 years old man I find the Internet…

As 66 years old man I find the Internet scary, but a beautiful member of staff helped me all the way though, which is a great help ,when you know how it's a peace of cake so a big thank to the manager and the member of staff for helping me,all round a brilliant experience.

4 March 2025
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Reply from PureGym UK - Manchester Moston

Hi Fynan! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so; it is great to hear staff on site could help on the day get you all set up. Enjoy your membership with us! Thanks, PureGym

Rated 3 out of 5 stars

Induction course

Joined the gym a few weeks ago, booked an inductiin course soon after. On the morning of the course, literally as I was driving to the gym, I received a telephone call informing me that the person running that days course was not in, was offered a time later in the day, which was not convenient for me, since then nobody has contacted me to offer another date and / or time for the course, just very poor communication

7 January 2025
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Reply from PureGym UK - Manchester Moston

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

Could you please get in touch with your local gym staff they'll be able to re-arrange your induction with you. Thanks, PureGym.

Rated 5 out of 5 stars

I absolutely love pure gym

I absolutely love pure gym. Their classes are fab and work me so very hard and trust me I’m quite fit but they kill me which I love! The staff are always welcoming and the gym is always clean

14 December 2024
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Reply from PureGym UK - Manchester Moston

Hi Suzie, thank you for taking the time to leave this review, we are delighted to see this is 5*s.



It's important to us to provide our members with a great space to work out, in a clean and friendly environment and we're so pleased to hear you are enjoying PureGym!



Thanks, PureGym

Rated 5 out of 5 stars

PureGym is great and good value for money.Your team are courteous and supportive

Your team are courteous and supportive, and guided through and now I feel the benefits of joining PureGym. Gym attendance combined with change of diet helped me to lose weight, I lost more than 10kg over three months.

19 December 2024
Unprompted review
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Reply from PureGym UK - Manchester Moston

Hi Matthew - Thank you for taking the time to leave this review! We’re delighted to hear that you’re having such a transformational experience in our gym.

Helping our members achieve their goals and feel their best is what drives us every day, and your kind words mean the world to us. Keep up the amazing work—we’re excited to continue supporting you on your fitness journey! Thanks, PureGym.

Rated 4 out of 5 stars

Good

almost all the machines, quite and clean

27 November 2024
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Reply from PureGym UK - Manchester Moston

Hi there. Thank you for taking the time to leave this review, we always appreciate and take on member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.

Rated 3 out of 5 stars

I have been in pure gym in 2019 at…

I have been in pure gym in 2019 at Manchester moston branch and after 5 years back again today on 25th October 2024 and I saw same equipments and even two machines were missing! Those machines are very basic and old and nothing special compared to other modern gym. It means the owner of pure gym doesn't want to spend money to buy more different type of exercise machines. It is only good for someone who is looking for fitness and but not really good for muscles development.

25 October 2024
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Reply from PureGym UK - Manchester Moston

Hi Ralph - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

Regarding the point which you have raised about the additional machines, please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 5 out of 5 stars

Cheap and it has really good facilities…

Cheap and it has really good facilities and equipment.

25 September 2024
Unprompted review
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Reply from PureGym UK - Manchester Moston

Hi. Thank you for taking the time to leave this review, we are happy to see this is 5 stars and you're happy with our pricing too. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Absolutely satisfied

Massive space, good quality equipments, friendly & helpful staff

2 September 2024
Unprompted review
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Reply from PureGym UK - Manchester Moston

Hi Ayodele. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to provide a wide range of kit so that members have a variety of ways to workout. We love being able to help and chat to our members when given the opportunity to do so!

Hope you continue to enjoy your time with us! Thanks, PureGym

Rated 5 out of 5 stars

Able to go in gym do my own thing.

Able to go in gym do my own thing.
Also.available so more variety then my usual gym

24 August 2024
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Reply from PureGym UK - Manchester Moston

Hi there - It's great to hear you're enjoying PureGym, and thank you for the 5* review!

Thanks, PureGym

Rated 5 out of 5 stars

The process is very user friendly

The process is very user friendly. It provides the flexibility to the customer to choose according to their choices and also provides encouragement to people to get back to fitness with lucrative offer.

26 August 2024
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Reply from PureGym UK - Manchester Moston

Hi Mr Abhinav - Thank you for the 5* review and welcome to PureGym!

We hope you enjoy your new discounted membership with us!

Thanks, PureGym

Rated 5 out of 5 stars

Great place

I like this gym, staff are friendly and really enjoy the classes! Wayne’s classes are the best (with awesome music) but most of them are really good and popular. Always equipment available. Only criticism would be that could do with classes starting a little bit earlier during the week but that’s due to my own working hours - classes usually don’t start until around 6pm.

27 July 2024
Unprompted review
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Reply from PureGym UK - Manchester Moston

Hi Lisa! Thanks for taking the time to leave this 5 star review!

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so.

We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts.

Feedback is regularly reviewed, and we will ensure all points if raised are addressed in club. Hope you continue to enjoy your time with us! Thanks, PureGym

Rated 1 out of 5 stars

i’m still here and it’s not letting me…

i’m still here and it’s not letting me in

22 July 2024
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Reply from PureGym UK - Manchester Moston

Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

It would really help us if you could get in touch directly with Member Services to provide more information (such as date and time etc.) so this can be properly investigated. Thanks, PureGym

Rated 5 out of 5 stars

Wonderful place

Always a lovely atmosphere. Machines regularly upgraded and replaced. Brilliant parking

11 July 2024
Unprompted review
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Reply from PureGym UK - Manchester Moston

Hi there - It's great to hear you're enjoying PureGym, and thank you for the 5* review!

Thanks, PureGym

Rated 1 out of 5 stars

I can’t get in by my pin on Friday…

I can’t get in by my pin on Friday night
Say I popped in no one there
Just feel like waste of money
Lack of equipment

16 March 2024
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Reply from PureGym UK - Manchester Moston

Hi there! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We do apologise for any inconvenience caused during this visit.

We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

With regards to your pin issue we advise popping in during staffed hours and pressing the assist button on entry. A member of our team will be able to test this for you. Thanks, PureGym

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