PureGym UK - Manchester Spinningfields Reviews 46

TrustScore 3.5 out of 5

3.6

3 Hardman Street, M3 3HF Manchester, England, GB


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Rated 5 out of 5 stars

I joined Pure Gym Spinningfields in April 2024. It’s a good gym. Clean and well equipped, though I am no expert. I decided to start training with PT Staff member Maragrita in June 2025. Right fro... See more

Company replied

Rated 3 out of 5 stars

Gents changing rooms need improvement. You definitely should add a shampoo/body wash dispenser. Nuffield has much better facilities in that regard. No water bottle filling machine, just the sport dr... See more

Company replied

Rated 5 out of 5 stars

The gym has a lot of equipment, 2 to 3 of the same thing for a lot of machines so you don't have to wait around for long, always clean, a lot of studio space and space around the gym to do free weight... See more

Rated 4 out of 5 stars

Easy access. Needs more regular organization of free weights. Needs more plates downstairs. Good on barbells upstairs. Plenty of cardio machines with a great street view.

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Manchester Spinningfields

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • 3 Hardman Street, M3 3HF, Manchester, England, United Kingdom

3.6

Average

TrustScore 3.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Pure Gym Spinningfields PT

I joined Pure Gym Spinningfields in April 2024. It’s a good gym. Clean and well equipped, though I am no expert.

I decided to start training with PT Staff member Maragrita in June 2025. Right from the first session it was clear she is an AMAZING PT!

The last three months of personal training have been brilliant. Her encouragement, kindness, generosity and knowledge has really made a physical difference to my body shape and stamina and now I enjoy going to the gym

16 October 2025
Unprompted review
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Reply from PureGym UK - Manchester Spinningfields

Hi Minky - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really glad to hear you enjoy the gym, and it's great to hear your positive feedback for the gym team! Thanks, PureGym

Rated 5 out of 5 stars

Excellent gym

Excellent gym
Easy to navigate

28 February 2025
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Reply from PureGym UK - Manchester Spinningfields

Hi Kenny - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comment! Thanks, PureGym

Rated 1 out of 5 stars

Applied code for 0 pound joining fee it…

Applied code for 0 pound joining fee it did not work

1 July 2025
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Reply from PureGym UK - Manchester Spinningfields

Hi Maria, thanks for leaving us this review. We are sorry to see this is 1 star.

We are sorry to hear of the issues you have been experiencing. Not all gyms will be participating within the offer and we always advise checking the terms and conditions for excluded gyms - https://www.puregym.com/membership-terms-conditions/. The code will also be case sensitive so please make sure this is inputted in capitals.

Thanks, PureGym

Rated 5 out of 5 stars

Great team

Great team! Really helpful!

6 June 2025
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Reply from PureGym UK - Manchester Spinningfields

Hi Jane. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Very spacious and hygienic (clean)…

Very spacious and hygienic (clean) atmosphere and would recommend it to anyone that’s looking to get in shape and there are countless machines so you don’t have to wait and just get on with it ❤️💯

16 May 2025
Unprompted review
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Reply from PureGym UK - Manchester Spinningfields

Hi Naveed - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment so that members have a variety of ways to workout. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 4 out of 5 stars

great location

great location , friendly, clean , big

1 May 2025
Unprompted review
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Reply from PureGym UK - Manchester Spinningfields

Hi Steve - Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 2 out of 5 stars

Non-stop gym closed with no notice

I paid 21 quid for joining a non-stop gym just to arrive there and find it closed. No notice on the app or email. How cool is it to pay for the opportunity to get no workout? Terrible first impression! I'll consider cancelling.

26 January 2025
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Reply from PureGym UK - Manchester Spinningfields

Hi Rene - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused!

If you could get in touch with us directly with the Gym Manager/Member Services to provide more information (which gym, what date/time etc.) we can look into assisting you with this.

There is also an Assist button at the gym entrance you can press, when pressed a local member of staff will come to the door to assist you. Thanks, PureGym.

Rated 1 out of 5 stars

I wasn’t disabled when I went through…

I wasn’t disabled when I went through the disabled access

22 August 2024
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Reply from PureGym UK - Manchester Spinningfields

Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time.) so this can be properly investigated. Thanks, PureGym

Rated 5 out of 5 stars

Gym tour

Had a great tour provided my Chris the manager at Spinningfields Mcr.
Was really easy to jump online and join the same day.
The app makes accessing the gym and services really easy. So far so good 😊

31 July 2024
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Reply from PureGym UK - Manchester Spinningfields

Hi there! Thanks for taking the time to leave this 5 star review, it is great to hear the joining process was straightforward.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so. Great to hear you enjoyed your tour, and Chris could assist on the day!

Enjoy your membership with us! Thanks, PureGym

Rated 1 out of 5 stars

I could not get into the gym with my…

I could not get into the gym with my pin. Please refund me a day pass!

29 July 2024
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Reply from PureGym UK - Manchester Spinningfields

Hi Richard. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We do apologise for any inconvenience this has caused.

It would really help us if you could get in touch directly with Member Services to provide more information (such as date and time of denied access) so this can be properly investigated. Thanks, PureGym

Rated 1 out of 5 stars

staff are lazy

waited over 20 minutes at the door during staffed hours to be let in the gym.

in the end had to book online

14 July 2024
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Reply from PureGym UK - Manchester Spinningfields

Hi Victoria. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

As an online company, we don't have receptions. However, we have the cylinder POD doors that act as both an entrance and security system.
The POD doors monitor entrance with individual 8 digit code.

Any issues on the day you can press the assist button on entry, and a staff member will be with you as soon as possible! Thanks, PureGym

Rated 1 out of 5 stars

Nothing wrong with the gym

Nothing wrong with the gym. It's the signing up bit that's faulty. First it showed "failed to sign you up" message but eventually it got me there.

15 April 2024
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Reply from PureGym UK - Manchester Spinningfields

Hi there, thanks for leaving us this review. We are sorry to see this is 1 star.

We do hope this has now been resolved and you got signed up without any issues - If you require any further help, we advise speaking to Member Services and they'll be more than happy to help!

Thanks, PureGym

Rated 5 out of 5 stars

Easy and straightforward gym to use and…

Easy and straightforward gym to use and to join

2 April 2024
Unprompted review
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Reply from PureGym UK - Manchester Spinningfields

Hi Ruth - Thank you for the 5* review and welcome to PureGym!

We hope you enjoy your new membership with us!

Thanks, PureGym

Rated 2 out of 5 stars

Sign-up process took too long and had…

Sign-up process took too long and had to wait 5 minutes for the code to get in.

Couldn't find towels. Treadmill was of low quality. Timer was set for 20 minutes which interrupted my run - this is too low for automatic slow down.

Overall, just not a pleasant experience.

26 March 2024
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Reply from PureGym UK - Manchester Spinningfields

Hi there! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

Our free towel service is only available at London Aldgate or
London Wall. We do apologise for any inconvenience caused.

We are always looking to make improvements to give our members the very best!
If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Rated 5 out of 5 stars

Because it was

Understanding

18 March 2024
Unprompted review
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Reply from PureGym UK - Manchester Spinningfields

Hi Ben. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Clean

Clean, enough implements and the sign up process works perfect

4 March 2024
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Reply from PureGym UK - Manchester Spinningfields

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 3 out of 5 stars

NO JOINING FEE Scam - they still charge you!

Billboard at the door saying NO JOINING Fee, but still charging £15 joining fee online.

4 March 2024
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Reply from PureGym UK - Manchester Spinningfields

Hi Shaun, thanks for leaving us this review. We appreciate and value our member feedback.

We are sorry to hear this. We do now hope this has been resolved. If you still require help, we advise speaking to our Member Services team. They will be happy to advise and assist you further.

Thanks, PureGym

Rated 1 out of 5 stars

the best gym in the spot it's in…

If you are an empty headed numb skull who likes deafening, moronic music, then this gym is perfect for you...do a selfie of your fully tattooed body whilst listening to earth shaking music for neanderthals!!! What's not to love?

25 February 2024
Unprompted review
PureGym UK - Manchester Spinningfields logo

Reply from PureGym UK - Manchester Spinningfields

Hi Ryan! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

Staff should undertake regular volume checks for the safety and comfort of our members, but if you approach the Gym Manager with more info they can look into this further. Thanks, PureGym

Rated 1 out of 5 stars

Worker from opposite job was working in…

Worker from opposite job was working in a ladies fitting room withour a warning.

22 December 2023
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Reply from PureGym UK - Manchester Spinningfields

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or names etc.) so this can be investigated.

Thanks, PureGym.

Rated 5 out of 5 stars

It’s convenient friendly affordable the…

It’s convenient friendly affordable the equipment is very up to date and it’s very clean especially the changing rooms..

21 December 2023
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Reply from PureGym UK - Manchester Spinningfields

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

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