Just returned from my first Spin (Cycle) class before Christmas. It was a great class, and the instructor was very informative, but why are the morning classes now 30mins instead of 45mins?! 30mins is... See more
Company replied
The Square Shopping Centre, NG9 2JG Nottingham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Just returned from my first Spin (Cycle) class before Christmas. It was a great class, and the instructor was very informative, but why are the morning classes now 30mins instead of 45mins?! 30mins is... See more
Company replied
Extremely disappointed to hear that gym won't be 24 hours anymore. I've been going to the gym late at night (10-12) for the past few years and this will now disrupt my daily routine as I can't go to C... See more
Company replied
Nottingham Beeston is a clean and well designed gym. The classes are good and instructors friendly. Love the use of the app which tells you how many people are in the gym to avoid busier times. The ap... See more
Company replied
Hello, I am a Former Member. Enroling was Quick & Easy. I am residing in Beeston for the Winter Months ahead. I Hope to use PureGym more often than I did before. Depression, Mental Health Affects my D... See more
Company replied
Written by the company
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
The Square Shopping Centre, NG9 2JG, Nottingham, United Kingdom
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Decent overall for the price, however:
Gym ceiling has mould in the corners
There’s barely any hooks and tricep training ropes and people queue for them
Not enough cable machines for the amount of members in the gym
Barely any cleaning stations

Reply from PureGym UK - Nottingham Beeston
Price is right
No frills
Could do with Sky news/sport
Could do with staff applying rules which they never have ie Bags in Gym area
Could have relax area with chairs and drink machine etc

Reply from PureGym UK - Nottingham Beeston
Been a member a few years now and like it, just one issue for me. They've replaced the big thick mats in their recently extended and improved stretch area with smaller, narrower and thinner mats which are next to useless to let you stretch properly. Reason given is the big ones we're the wrong brand, so customers suffer because of some ridiculous corporate decision.

Reply from PureGym UK - Nottingham Beeston
Good gym but there’s always an awful smell in the front left corner of the dumbbell rack it’s always there and smells like it Feces, I thought it was a one off but had been there for weeks now. Other than that the facilities are good and not a bad gym

Reply from PureGym UK - Nottingham Beeston

Reply from PureGym UK - Nottingham Beeston
A good gym but equipment downstairs i.e Cardio machines are awful and about broke. Water is warm and pressure is awful for drinking.

Reply from PureGym UK - Nottingham Beeston
It always suits me to go to pure Gym because of the
Flexibility of the hours being retired, the staff are always helpful it’s really agreat experience

Reply from PureGym UK - Nottingham Beeston
Door still not been fix and equipment still needs to be fixed.

Reply from PureGym UK - Nottingham Beeston

Reply from PureGym UK - Nottingham Beeston
Decent gym but too many issues with Out of Order equipment. Seems management take too long to get things repaired.

Reply from PureGym UK - Nottingham Beeston
The entrance door out of order for weeks. Needs more maintenance.

Reply from PureGym UK - Nottingham Beeston
Ground floor always smells of sewage. Apart from that I like this gym.

Reply from PureGym UK - Nottingham Beeston
Friendly and helpful staff, excellent facilities and a great location.

Reply from PureGym UK - Nottingham Beeston
The Manager is always happy to help with your questions! He listens even if he can’t do anything about it. I wish the classes l like starts 6 pm though as l am always fighting against the traffic.

Reply from PureGym UK - Nottingham Beeston
Excellent facilities always a warm welcome.Kasey introduced himself today as one of the personal trainers asked about my experiences In the gym and had a general chitchat of how I’m getting on and what my goals are meeting next week as a follow-on from where I am looking forward to it see you next week

Reply from PureGym UK - Nottingham Beeston
It’s fine when not too busy. When busy it gets frustrating when others sit on machines for ages just scrolling their phones. There should be some protocol around this. Also, the balance of machinery isn’t great. Loads for arms & shoulders, only one abdominal crunch, one leg press on the first floor.

Reply from PureGym UK - Nottingham Beeston
Brilliant gym which is always spotless and clean. The equipment is superb and is readily available. Great atmosphere in there too.

Reply from PureGym UK - Nottingham Beeston

Reply from PureGym UK - Nottingham Beeston
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.