PureGym UK - Nottingham Colwick Reviews 74

TrustScore 4 out of 5

3.8

Colwick Loop Road, NG4 2JN Nottingham, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A clean, spacious gym with high-quality equipment and a great free weights area. Plenty of mirrors, which is something a few other gyms I’ve used have lacked and is really useful when lifting withou... See more

Company replied

Rated 5 out of 5 stars

Great selection of equipment, clean and friendly. Make sure you get into the habit of entering your car reg on the touchscreen pad when you arrive. That way you won't get a parking ticket should you... See more

Company replied

Rated 3 out of 5 stars

New to puregym. Pricing options seem good. Easy to join and useful app. Disappointed that the gym I wanted to join was 1. Not a part of the Black Friday no joining fee promotion. 2. It did not offer... See more

Company replied

Rated 1 out of 5 stars

Way too busy, cannot even get on a machine. PureGym should limit the members. Unfair and a complete waste of money. Plus after joining on their “best sale” they then reduced the membership by half pri... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Nottingham Colwick

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Colwick Loop Road, NG4 2JN, Nottingham, United Kingdom

3.8

Great

TrustScore 4 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spacious gym with good weights and lots of mirrors

A clean, spacious gym with high-quality equipment and a great free weights area. Plenty of mirrors, which is something a few other gyms I’ve used have lacked and is really useful when lifting without someone to spot for me. This gym is also open 24 hours a day - being able to work out at night is relaxing.

3 hours’ free parking is also a plus!

5 March 2025
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi Toby- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We look forward to seeing you back in the gym soon! Thanks, PureGym

Rated 3 out of 5 stars

Not all gyms are equal.

New to puregym. Pricing options seem good. Easy to join and useful app. Disappointed that the gym I wanted to join was 1. Not a part of the Black Friday no joining fee promotion. 2. It did not offer the ability to visit before joining without paying an expensive day pass.

1 December 2025
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi- Thank you for your feedback! We’re so glad to hear you found everything easy to process—that’s exactly what we aim for. We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym! We are sorry to learn you were unable to take advantage of the promotion running. All the details of these exclusions can be found in our Terms & Conditions.

Tours of the gym can be taken before signing up. We advise going to the gym between the hours of 9am-5pm Monday- Friday when staff are more likely to be around and able to assist. You just need to press the assistance buzzer on the Easy Access doors and a member of the team will be happy to help as soon as they can. However, if you were aiming to use the equipment during this visit, a Day Pass would need to be purchased. We welcome you to the PureGym Community and look forward to supporting your health and fitness journey! Thanks, PureGym

Rated 5 out of 5 stars

Convenient

Convenient; good price; ample equipment for me.

14 December 2024
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi Charles - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment/kit so that members have a variety of ways to workout. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 5 out of 5 stars

Very smooth

Very smooth, no issues. Joined and trained the same afternoon.

3 November 2025
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi there - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Rated 3 out of 5 stars

The Gym is generally great

Overall, the gym is great — I really appreciate the new equipment and the fact that it’s open 24/7, which offers excellent flexibility.

I do have a couple of things that could be improved, though. Firstly, the gym tends to get very busy during peak times, and it’s often impossible to find available shoulder pulldown or seated back machines. I sometimes end up giving up and moving on to cardio instead. Adding a few more of these machines would make a world of difference.

Secondly, the cleanliness of the cardio equipment could be improved. I often notice that some machines are sweaty or appear not to have been wiped down for a while. It would help if cleaning wipes were made more accessible and staff either cleaned the equipment more frequently or encouraged members to wipe it down after use. I’m more than happy to do my part — it’s just common courtesy to other users!

14 December 2024
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi James - - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. We continue to ask, as we always have, that members bring a sweat towel with them to wipe equipment. Outside of this, our gyms have full cleaning schedules. If you have any specific suggestions, please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 5 out of 5 stars

Perfect gym for a busy working mum

Pure gym is a great gym , open 24 hours and very convenient for a busy working mum

19 May 2025
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi Carly - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 5 out of 5 stars

Value for money

Started the gym for the first time.
Staff are helpful.
Equipment is top notch.
Its near my house so not far to travel.

1 September 2025
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 1 out of 5 stars

Why is a machine been down 3 weeks now

Why is a machine been down 3 weeks now

24 August 2025
Unprompted review
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi Martin - Thank you for taking the time to leave this review. We understand the frustration when equipment is out of use, but please be assured that this has been reported by the team and when out of use, awaiting repair from engineers. If you would like to discuss this further, we would ask that you get in touch directly with the Gym Manager. Thanks, PureGym

Rated 1 out of 5 stars

Shit

Can’t even get in the gym

1 August 2025
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi there - Thank you for taking the time to leave a rating, we are sorry to hear of this access issue. So that we can look into this and advise further, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym

Rated 5 out of 5 stars

Bumbaclart

Great sign up and good place to workout

21 July 2025
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi Jacko - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and hear the sign up process was straightforward. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Great place

Great place, modern fitness training equipment, staff are super friendly. Overall a positive experience

27 February 2025
Unprompted review
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi Angeline – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Rated 5 out of 5 stars

Joined this PureGym online at the…

Joined this PureGym online at the weekend, only took minutes to sign up and I booked my induction online for 08:30 Monday morning.
Great range of equipment which was well explained during my induction.
The venue is very clean, you access via the app or your pin and can even access 24 hrs a day if you work shifts.
I took on the off peak membership at less than £18 per month and think it’s great value.

27 January 2025
Unprompted review
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Rated 5 out of 5 stars

straight forward

straight forward

6 January 2025
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi Lindsay - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.

We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.

Rated 1 out of 5 stars

Way too busy

Way too busy, cannot even get on a machine. PureGym should limit the members. Unfair and a complete waste of money. Plus after joining on their “best sale” they then reduced the membership by half price which isn’t only annoying it’s just unfair marketing. Safe to say I will be cancelling after my month.

6 January 2025
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi Holly - Thank you for taking the time to leave this review. We always appreciate and take on member feedback. Regarding promotions, all promotions are valid for a limited period of time and at the time of re-joining, new ones can begin.

Our gyms are indeed very popular and so can become busy especially at peak times, but this does fluctuate throughout the day. Members can also use the members area via the PureGym app or website to see how many people are in the gym.

Please also feel free to ask to switch in with a member while they rest between sets, this can also help you keep an even pace between sets. Thanks, PureGym.

Rated 2 out of 5 stars

Gym floor was dirty and equipment all…

Gym floor was dirty and equipment all over the place, changing rooms lockers- quite a few seem to be permanently out of use with padlocks on the same ones even in the early hours (not that many in the changing rooms to start with), management don't seem to be bothered even when it's been pointed out

29 December 2024
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi Ann - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. It is in the gym rules that members should return their own weights or risk suspension, but at peak times it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to address this. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym.

Rated 1 out of 5 stars

musics to load all vending machines out…

musics to loud all vending machines out of order a rat running round and could do with a few more machines.

15 December 2024
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi Diane. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. Staff should undertake regular volume checks for the safety and comfort of our members, but if you approach the Gym Manager with more info they can look into this.

Thanks, PureGym

Rated 4 out of 5 stars

Great gym

Great gym. Always clean and tidy. Shame that the showers are so cold

14 December 2024
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi Kay - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We apologise for any inconvenience caused by the showers; please speak to a member of staff in the gym, if problems persist! Thanks, PureGym

Rated 1 out of 5 stars

Wasn't able to access code didn't work

Wasn't able to access code didn't work
Could you issue a refund to Cliff boniface Nottingham, can't send emails or call no one available

7 November 2024
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi Cliff - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

If you could get in touch with us directly with the Member Services Team (by email or via social media with the email address you registered with) to provide more information, we can help you get your membership updated. Thanks, PureGym.

Rated 5 out of 5 stars

Being made welcome.Handling the initial…

Being made welcome.Handling the initial first day. Staff member from Nottingham Netherfield an asset to Puregym. Only point that I found a bit over the top was the volume speakers of the workout classes Regards Derek

8 October 2024
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi Derek – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us.

We're thrilled to know that you're happy with both the gym and the support from our team. Regarding the volume, staff undertake regular volume checks for the safety and comfort of our members, but if you approach the Gym Manager with more info they can look into this. Thanks again, PureGym.

Rated 5 out of 5 stars

Super easy to join

15 October 2024
PureGym UK - Nottingham Colwick logo

Reply from PureGym UK - Nottingham Colwick

Hi Romany - Thank you for taking the time to share your thoughts! We really value member feedback and always take it on board. It’s great to hear that you had a smooth and easy experience joining us. Have a great time with your workouts! Thanks, PureGym

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look