PureGym UK - Portishead Reviews 89

TrustScore 4.5 out of 5

4.6

Wyndham Retail Park, Wyndham Way, BS20 7BY Portishead, England, GB


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Rated 5 out of 5 stars

My experience at the gym is always a 10/10 amazing staff and brilliant classes today with the lovely Tayla 🥰🤗 If you want a good workout book a class with Tayla you will definitely feel the burn 🔥... See more

Company replied

Rated 5 out of 5 stars

Love this gym ,Im a classes goer and strongly recommend Nicola and her yoga classes .I do a sedatory job /lots of driving /lifting and have lots of aches and pains .My weekly visit to Nicola's yoga re... See more

Company replied

Rated 5 out of 5 stars

Best gym around. I live 10 miles away in next town over where there's couple of gyms, still worth travelling to PureGym. The facilities are good, loads of open space for sledge work, farmers walks e... See more

Rated 3 out of 5 stars

The best thing for me is the 24hr access. As a night worker who gets up at 4pm, finding the other 2 Gym’s closing at 4pm weekend’s is pretty useless. Through the summer I found the air con much too c... See more


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Portishead

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Wyndham Retail Park, Wyndham Way, BS20 7BY, Portishead, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

89 reviews

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Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My experience at the gym is always a…

My experience at the gym is always a 10/10 amazing staff and brilliant classes today with the lovely Tayla 🥰🤗 If you want a good workout book a class with Tayla you will definitely feel the burn 🔥

20 February 2026
Unprompted review
PureGym UK - Portishead logo

Reply from PureGym UK - Portishead

Hi Katrina. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoyed your recent class with our instructor Tayla and we hope you continue to enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Yoga class

Love this gym ,Im a classes goer and strongly recommend Nicola and her yoga classes .I do a sedatory job /lots of driving /lifting and have lots of aches and pains .My weekly visit to Nicola's yoga relieves all my stresses and resets me .Thankyou Nicola and puregym ,class weds 7.30-8.15 .

7 January 2026
Unprompted review
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Reply from PureGym UK - Portishead

Hi Caroline. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts. It’s great to hear you have been loving your recent Yoga classes and we will ensure this feedback will not go unnoticed! We hope you continue to enjoy attending classes, making the most out of every workout, and we hope you continue to enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Motivational team always at hand in…

Motivational team always at hand in Portishead

Thank you for getting me started again

24 December 2024
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Reply from PureGym UK - Portishead

Hi Beverley - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Rated 5 out of 5 stars

Been with the gym a few years now

Been with the gym a few years now, all the staff are amazing and helpful. Strength, Metcon and Combat are my go to classes and I love them!

I had a baby last year, so when I came back to the gym I asked Immy to help me get back into it and have continued the sessions as I now can't go to the gym as much as before. And my god does Immy make sure I get the most of of our sessions! She really helps push me where I wouldn't if I was to go on my own, and the constant laughs are an added bonus! Definitely a 10/10 PT.

6 October 2025
Unprompted review
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Reply from PureGym UK - Portishead

Hi Lily - Thanks for taking the time to leave this review, we are really pleased to see it is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear your positive feedback for the gym team and these classes! Thanks, PureGym

Rated 5 out of 5 stars

Very grateful of the great classes

I’ve been a member for a few years but I’ve recently (and finally) developed a passion for fitness during this mid-summer period and I’m very hooked on Pure Gym Portishead!

For most of my life I’ve had a lot of anxiety in the gym environment, creating a lack of motivation to make the most of a gym membership for many years , but thankfully the PG Portishead classes and gym instructors have really helped remove some internal barriers and helped start my fitness journey. The team bring a lot of knowledge and confidence to make every minute worth the monthly membership

Tayla’s classes always bring great challenge and help push to new limits, George’s Saturday morning lift/ core class sets you up for the weekend (definitely my week’s highlight). Ciara has great energy and variety in her routines, and Mel’s body pump class on Tuesday is always popular and for good reason. All staff are brilliant

I can’t comment on the equipment/ gym facilities as I’m not currently using them, but it seems to be very clean and plenty of space. Also there’s nice members/ banter and it feels like a nice place to be all round. I’m Feeling more confident in myself and I’m excited to see where it goes, so I’m very grateful to have taken these first steps, thank you!

Jack

6 October 2025
Unprompted review
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Reply from PureGym UK - Portishead

Hi Jack - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We know just how anxious we can all be at the thought of joining a gym, so we do our best to provide that safe space for our members. We are really glad to hear you enjoy the gym,and It's great to hear your positive feedback for the gym team and these classes! Thanks, PureGym

Rated 5 out of 5 stars

I’ve been in and ouPureGym Portishead & the glorious chaos that is Immyt of gyms since my…

I’ve been in and out of gyms since my teens, but honestly, they’ve never been my happy place. Fast forward to my late 40s, I had to give up one passion for health reasons and thought I’d give PureGym Portishead a go. Signed up, went a bit, fell into a rut… you know the drill.

Then along came Immy. And suddenly there’s no hiding at the back pretending to “stretch” — she’ll find you. Loud, bubbly, always in pink, and fuelled by what I can only assume is an endless supply of coffee and sheer chaos, she somehow makes an hour of pain feel like fun.

She’s part motivator, part drill sergeant, part stand-up comedian — and honestly, the best thing that’s ever happened to my gym routine. I now look forward to my weekly torture session (never thought I’d say that).

So if you want results, laughs, and to be shouted at with a smile — Immy’s your person. Just don’t expect to sneak out quietly… it’s not happening.

2 October 2025
Unprompted review
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Reply from PureGym UK - Portishead

Hi Scott - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot, it's really great to see such positive comments for a member of the team. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Rated 5 out of 5 stars

Easy to join online

29 August 2025
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Reply from PureGym UK - Portishead

Hi Matthew - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! It's great to hear you found the sign up process easy and straightforward, that's exactly what we aim for. We have lots of information for our members readily accessible for when and if they need it, this can all be accessed through our help centre: https://www.puregym.com/help-centre/ and there is useful information also available within the PureGym app. We hope you enjoy your new membership! Thanks, PureGym

Rated 5 out of 5 stars

Really easy process

Really easy process
Choices were very clearly explained
Downloaded app all simple and straightforward

14 July 2025
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Reply from PureGym UK - Portishead

Hi Julie-Ann. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

Blocked toilet. Level of music was very loud,

only one toilet in the male changing room which was Blocked
Music was very loud with out any reason

4 May 2025
Unprompted review
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Reply from PureGym UK - Portishead

Hi there - Thank you for taking the time to leave this review! We are sorry to hear of this experience. We would like to also apologise for any inconvenience caused. We can confirm that when made aware of this, staff in gym were able to return the facility to full working order in a 2 hour turn around time. They will continue to monitor issues and report them accordingly to our facilities team. Staff should undertake regular volume checks for the safety and comfort of our members, but if you approach the Gym Manager with more info they can look into this. Thanks, PureGym

Rated 5 out of 5 stars

Joining online

Joined a few years ago. Stopped. Had operation, now signed up to join again, Easy to do online. Half price first month membership and free joining fee. Bargin Thank you so much ☺️

3 April 2025
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Reply from PureGym UK - Portishead

Hi Michelle! Thank you for taking the time to leave this 5 star review. It is great to hear the re-joining process was straightforward and you could sign up on one of our promotions.

Hope you enjoy your membership with us! Thanks, PureGym

Rated 5 out of 5 stars

Pure Gym Portishead

First time going. Paid just a day rate. Really large gym, lots of selection of different machines to suit everyone’s needs. Easy to use the app and to enter the gym.Lovely and clean. Thinking about doing a monthly membership now to suit my needs.

23 March 2025
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Reply from PureGym UK - Portishead

Hi Eve! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to provide a wide range of kit so that members have a variety of ways to workout. Our app has lots of features so that members can get the most out of their membership.
We look forward to welcoming you back soon! Thanks, PureGym

Rated 5 out of 5 stars

A great induction session

A great induction session. Very thorough.

3 March 2025
Unprompted review
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Reply from PureGym UK - Portishead

Hi Roger! Thanks for taking the time to leave this review. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so; great to hear you enjoyed your induction! See you back in club soon! Thanks, PureGym

Rated 5 out of 5 stars

Very easy process.

Web site very easy to use. Sign up process couldn’t be easier.

17 February 2025
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Reply from PureGym UK - Portishead

Hi Keith - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.

We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.

Rated 5 out of 5 stars

The guy that helped me with the…

The guy that helped me with the membership was a great help

3 February 2025
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Reply from PureGym UK - Portishead

Hi Stephen! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so; great to hear staff on site could help on the day. Enjoy your time with us! Thanks, PureGym

Rated 4 out of 5 stars

Great staff

Great staff, good vibes and clean and easy to use

28 January 2025
Unprompted review
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Reply from PureGym UK - Portishead

Hi Sim - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

Rated 4 out of 5 stars

Good. But are a few down points

The gym is very clean
Music is often turned down to you cannot hear it, and I dont think I should have to ask for it to be turned up.
There is a problem of availability to equipment, especially during 2.15 to 4pm. I try to avoid these times. During this time there are many members sitting on equipment and a spending a number of breaks 5 to 10 mins on the phone even on Saturday and Sunday? This means I cannot use some equipment as there is only one of that type.

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Consistently Great

Consistently coming for over a year, people are lovely and friendly, never hap a problem with the equipment & all round great gym

6 January 2025
Unprompted review
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Reply from PureGym UK - Portishead

Hi Mugetsu – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Rated 5 out of 5 stars

Great gym

Great gym, well equipped and friendly

14 December 2024
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Reply from PureGym UK - Portishead

Hi Ian. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

The black Friday free joining fee was a…

The black Friday free joining fee was a big incentive.

1 December 2024
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Reply from PureGym UK - Portishead

Hi there - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Rated 5 out of 5 stars

Nice gym, make sure you validate parking!

I made the change from an everyone active GYM so looked for another local gym. I was attracted to Pure Gym for the 24hr access.
Firstly I decided I wanted to see the gym before joining, and this was not easy, every time I tried I seemed to hit a point when staff were teaching classes or when the gym was unmanned. After 5 visits I finally got in to look around and signed up that day for the standard package. This allows me access when I want to the Gym local to me.
The staff are friendly and I have been a happy member for approx 18months. The gym has everything you need from cardio, weight machines and free weights. Not once have I been and not been able to get on a piece of equipment which has made my progress a lot easier.
PARKING - so be aware of parking restrictions at this site. You can park free for 2.5hrs normally, and the gym has a parking validation system. The only thing thats not clear is if you go to the gym really early this is counted as overnight and so you can get stung by praking fines - this last month cost me £270.00 in fines because I didn't realiise it counted as overnight parking! So now I validate even if I am there for 20mins!
Great gym, nice atmosphere and I feel fitter too!

28 November 2024
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Reply from PureGym UK - Portishead

Hi there - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and range of equipment. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We're sorry to hear your experiencing with parking though, this is controlled by an external company I'm afraid. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

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