My experience at the gym is always a 10/10 amazing staff and brilliant classes today with the lovely Tayla 🥰🤗 If you want a good workout book a class with Tayla you will definitely feel the burn 🔥... See more
Company replied
Wyndham Retail Park, Wyndham Way, BS20 7BY Portishead, England, GB
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My experience at the gym is always a 10/10 amazing staff and brilliant classes today with the lovely Tayla 🥰🤗 If you want a good workout book a class with Tayla you will definitely feel the burn 🔥... See more
Company replied
Love this gym ,Im a classes goer and strongly recommend Nicola and her yoga classes .I do a sedatory job /lots of driving /lifting and have lots of aches and pains .My weekly visit to Nicola's yoga re... See more
Company replied
Best gym around. I live 10 miles away in next town over where there's couple of gyms, still worth travelling to PureGym. The facilities are good, loads of open space for sledge work, farmers walks e... See more
The best thing for me is the 24hr access. As a night worker who gets up at 4pm, finding the other 2 Gym’s closing at 4pm weekend’s is pretty useless. Through the summer I found the air con much too c... See more
Written by the company
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
Wyndham Retail Park, Wyndham Way, BS20 7BY, Portishead, England, United Kingdom
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My experience at the gym is always a 10/10 amazing staff and brilliant classes today with the lovely Tayla 🥰🤗 If you want a good workout book a class with Tayla you will definitely feel the burn 🔥

Reply from PureGym UK - Portishead
Love this gym ,Im a classes goer and strongly recommend Nicola and her yoga classes .I do a sedatory job /lots of driving /lifting and have lots of aches and pains .My weekly visit to Nicola's yoga relieves all my stresses and resets me .Thankyou Nicola and puregym ,class weds 7.30-8.15 .

Reply from PureGym UK - Portishead
Motivational team always at hand in Portishead
Thank you for getting me started again

Reply from PureGym UK - Portishead
Been with the gym a few years now, all the staff are amazing and helpful. Strength, Metcon and Combat are my go to classes and I love them!
I had a baby last year, so when I came back to the gym I asked Immy to help me get back into it and have continued the sessions as I now can't go to the gym as much as before. And my god does Immy make sure I get the most of of our sessions! She really helps push me where I wouldn't if I was to go on my own, and the constant laughs are an added bonus! Definitely a 10/10 PT.

Reply from PureGym UK - Portishead
I’ve been a member for a few years but I’ve recently (and finally) developed a passion for fitness during this mid-summer period and I’m very hooked on Pure Gym Portishead!
For most of my life I’ve had a lot of anxiety in the gym environment, creating a lack of motivation to make the most of a gym membership for many years , but thankfully the PG Portishead classes and gym instructors have really helped remove some internal barriers and helped start my fitness journey. The team bring a lot of knowledge and confidence to make every minute worth the monthly membership
Tayla’s classes always bring great challenge and help push to new limits, George’s Saturday morning lift/ core class sets you up for the weekend (definitely my week’s highlight). Ciara has great energy and variety in her routines, and Mel’s body pump class on Tuesday is always popular and for good reason. All staff are brilliant
I can’t comment on the equipment/ gym facilities as I’m not currently using them, but it seems to be very clean and plenty of space. Also there’s nice members/ banter and it feels like a nice place to be all round. I’m Feeling more confident in myself and I’m excited to see where it goes, so I’m very grateful to have taken these first steps, thank you!
Jack

Reply from PureGym UK - Portishead
I’ve been in and out of gyms since my teens, but honestly, they’ve never been my happy place. Fast forward to my late 40s, I had to give up one passion for health reasons and thought I’d give PureGym Portishead a go. Signed up, went a bit, fell into a rut… you know the drill.
Then along came Immy. And suddenly there’s no hiding at the back pretending to “stretch” — she’ll find you. Loud, bubbly, always in pink, and fuelled by what I can only assume is an endless supply of coffee and sheer chaos, she somehow makes an hour of pain feel like fun.
She’s part motivator, part drill sergeant, part stand-up comedian — and honestly, the best thing that’s ever happened to my gym routine. I now look forward to my weekly torture session (never thought I’d say that).
So if you want results, laughs, and to be shouted at with a smile — Immy’s your person. Just don’t expect to sneak out quietly… it’s not happening.

Reply from PureGym UK - Portishead
Really easy process
Choices were very clearly explained
Downloaded app all simple and straightforward

Reply from PureGym UK - Portishead
only one toilet in the male changing room which was Blocked
Music was very loud with out any reason

Reply from PureGym UK - Portishead
Joined a few years ago. Stopped. Had operation, now signed up to join again, Easy to do online. Half price first month membership and free joining fee. Bargin Thank you so much ☺️

Reply from PureGym UK - Portishead
First time going. Paid just a day rate. Really large gym, lots of selection of different machines to suit everyone’s needs. Easy to use the app and to enter the gym.Lovely and clean. Thinking about doing a monthly membership now to suit my needs.

Reply from PureGym UK - Portishead

Reply from PureGym UK - Portishead

Reply from PureGym UK - Portishead
The guy that helped me with the membership was a great help

Reply from PureGym UK - Portishead

Reply from PureGym UK - Portishead
The gym is very clean
Music is often turned down to you cannot hear it, and I dont think I should have to ask for it to be turned up.
There is a problem of availability to equipment, especially during 2.15 to 4pm. I try to avoid these times. During this time there are many members sitting on equipment and a spending a number of breaks 5 to 10 mins on the phone even on Saturday and Sunday? This means I cannot use some equipment as there is only one of that type.
Consistently coming for over a year, people are lovely and friendly, never hap a problem with the equipment & all round great gym

Reply from PureGym UK - Portishead
The black Friday free joining fee was a big incentive.

Reply from PureGym UK - Portishead
I made the change from an everyone active GYM so looked for another local gym. I was attracted to Pure Gym for the 24hr access.
Firstly I decided I wanted to see the gym before joining, and this was not easy, every time I tried I seemed to hit a point when staff were teaching classes or when the gym was unmanned. After 5 visits I finally got in to look around and signed up that day for the standard package. This allows me access when I want to the Gym local to me.
The staff are friendly and I have been a happy member for approx 18months. The gym has everything you need from cardio, weight machines and free weights. Not once have I been and not been able to get on a piece of equipment which has made my progress a lot easier.
PARKING - so be aware of parking restrictions at this site. You can park free for 2.5hrs normally, and the gym has a parking validation system. The only thing thats not clear is if you go to the gym really early this is counted as overnight and so you can get stung by praking fines - this last month cost me £270.00 in fines because I didn't realiise it counted as overnight parking! So now I validate even if I am there for 20mins!
Great gym, nice atmosphere and I feel fitter too!

Reply from PureGym UK - Portishead
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