Just take your finger out and clean down the changing room shower areas with some bleach and some limescale remover, its not hard to do. Same for wash hand basins in the toilet areas. They are... See more
Company replied
Bath Road, RG31 7SA Reading, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Just take your finger out and clean down the changing room shower areas with some bleach and some limescale remover, its not hard to do. Same for wash hand basins in the toilet areas. They are... See more
Company replied
Always great. Puregym Calcot has an amazing friendly vibe and super friendly staff. Kit availability always good during the day. Changing rooms and kit always well maintained and staff on hand if need... See more
Company replied
The stupid door system, you would think you’re going into a high security government building and don’t get me going on that stupid long pin nunber you need for the front door and water machine! Mus... See more
Company replied
Pure Gym Calcot is a fantastic gym. But what makes this gym 5 star is classes delivered by the incredible PT Eli. Her passion, expertise and professionalism are delivered each and every time. After... See more
Company replied
Written by the company
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
Bath Road, RG31 7SA, Reading, United Kingdom
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from PureGym UK - Reading Calcot
Not too busy, always able to find equipment I'd like to use.
Sanitising area needs updating .

Reply from PureGym UK - Reading Calcot
Been training with Kay since Jan 2022 and now i just wont train with anyone else. Always friendly along with his motivation, style and sense of humor which is infectious. Well worth the investment.
If you are thinking of getting a PT at calcot then look no further than Kay.
P.S ...You will no doubt hear him before you see him

Reply from PureGym UK - Reading Calcot
I have been training here since January, great environment, all the staff are very friendly and helpful, very good selection of equipment. If anyone needs a personal trainer would highly recommend Zuza.

Reply from PureGym UK - Reading Calcot
Clean, well maintained equipment. Good gym layout. Great place to train.

Reply from PureGym UK - Reading Calcot
I hate going to the gym and feel very self conscious. This is a non judgemental gym with people of all ages, shapes and sizes enjoying exercising

Reply from PureGym UK - Reading Calcot
Such a grate gym has everything you need love the early morning spin class with kieron he really motivates and gives a high energy class a* can't wait for the next

Reply from PureGym UK - Reading Calcot
The gym needs more flat benches for bench press and pull down machines.

Reply from PureGym UK - Reading Calcot
Friendly atmosphere with great kit and usually not too busy

Reply from PureGym UK - Reading Calcot
Very good equipment, I don’t feel intimidated, a very good mix of people. Easy access.

Reply from PureGym UK - Reading Calcot
It is always so hot in the gym there is no movement of air and doesn't appear to be any air conditioning that the gym staff can control. When in the spin room doing a class it could do with some fans in there just to make the air move - other than that great so far

Reply from PureGym UK - Reading Calcot
The temperature and length of the showers has evidently changed. After paying £33 pounds a month, the last thing I want to do is pay for a cold shower at 745am.
I have found many other customers think the same. Myself and around 8 other women were discussing on Tuesday that should this drop in temperature continue, this will be our last month and we will move to The Gym happily.
I expect to hear from you soon.

Reply from PureGym UK - Reading Calcot
Always a great welcoming vibe. Attentive staff always on hand. Good quality and selection of equipment and availability. Changing rooms and facilities well maintained. Keep up the great work!

Reply from PureGym UK - Reading Calcot
I mostly book into Kays classes because they’re super motivational and make exercise fun. I recently started PT with him, and feeling so much fitter and stronger, he’s a really great trainer and super friendly 💪🏼

Reply from PureGym UK - Reading Calcot
This is a friendly gym with a relaxed atmosphere. I have been going to Kay’s classes for 2 years now and he has made keeping fit fun, exciting and challenging. I now have personal training with him and I love training more and more. Amazing trainer and a great gym.

Reply from PureGym UK - Reading Calcot
Very good overall. Good value, beneficial classes and friendly staff. Some kit occasionally faulty.

Reply from PureGym UK - Reading Calcot
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.