The gym is okay, however getting on the weight machines seems to be difficult as the men are always on them and it’s always super busy in them areas. So getting a go of them machines can be quite har... See more
Company replied
Location
Switch location107-111 Mather Way, M6 5JP Manchester, GB
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The gym floor always has weights strewn on the floor, the functional fitness area has equipment left in the way after classes, people leave used blue roll lying around, layers of dust on machines and... See more
Company replied
Since joining Tyldsley new gym all the staff and trainers have been very friendly and very helpful giving tips and help on exercises. The equipment is spot on and with the app it’s great for booking c... See more
I enjoy the classes at pure gym Salford.. all the personal trainers who hold the classes are great. Especially Colin, they are all as good as eachother but I particularly like Colin as he is encouragi... See more
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Salford
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
107-111 Mather Way, M6 5JP, Manchester, United Kingdom
3.4
Average
80 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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PureGym Salford has just had a refurb but it's scruffy and rough.
The gym's just had a refurb, but it's just so incredibly scruffy, untidy and grim that you don't notice. Sadly the clientele are pretty selfish and incapable of returning weights or even putting a water bottle in the bin. It's a depressing space really.
It does get insanely busy during peak times but there is a good amount of equipment. However, when classes are held on the gym floor, the music is insanely loud and it creates an aggressive, intimidating, unwelcoming atmosphere. It’s really awful.
I feel like the managers and staff aren't doing enough to make the PureGym Salford friendly or welcoming or clean and organised. I know it's an impossible task with the selfish clientele, but a major culture change and effort is needed to make this gym feel more welcoming.
The only reason I go is because it's close to my home. Otherwise I'd avoid it like the plague.
5 February 2026
Unprompted review
The gym stank really badly
1 December 2025
Reply from PureGym UK - Salford
Hi Joanna. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are sorry to hear of your recent negative experience with PureGym and we would like to also apologise for any inconvenience caused by this. We would like to assure you that we are reviewing this feedback and will ensure this is addressed in club as soon as possible. If you have any further concerns, please do not hesitate to contact our team at member.services@puregym.com who are happy to help! Thanks, PureGym
Lots of equipment and lots of space.
25 November 2025
Reply from PureGym UK - Salford
Hi there - Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It would be great to know where we can improve, please do let us know! Thanks, PureGym
Only go here if you’re desperate.
Only go here if you’re desperate.
This used to be a good gym, they had so many classes before like Legs,bums and tums; which I understand it’s now GLC but there’s so few classes of this now. This used to be basically every day around 5 and every Saturdays and now nothing.
They also used to have Circuit glass in the STUDIO which I loved because it made me loose so much weight and was in the studio.
All you seem to have now is Hyrox. That’s it.
You have equipments that have been out of use for ages now, like the stair master machines.
The staff is barely around too.
31 July 2025
Unprompted review
Reply from PureGym UK - Salford
Hi Mary,
Thank you for taking the time to leave us this review, we're sorry to see it's only 2*.
We frequently review our class timetables to ensure that the classes offered meet both member demands and staff availability. This does mean we may have to change the times of some classes or remove them completely, but we can ensure your feedback will be kept in mind for the next timetable review.
We are equally as disappointed when, from time to time, things go wrong and equipment has to be placed out of order. Regular maintenance checks are undertaken, and any issues identified are escalated to engineers straight away. Sometimes, there may be a small wait whilst engineers attend to fix any issues, but we endeavour to resolve these as soon as possible.
If you have any concerns about specific pieces of equipment in your gym, please notify staff on site as soon as you can.
Thanks, PureGym
Code for day pass simply didn’t work
Code for day pass simply didn’t work, and when I tried to get a member of staff by pressing the button multiple times it did not work. Calling the help number didn’t work either - I feel scammed.
15 June 2025
Reply from PureGym UK - Salford
Hi Theo - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback and we are sorry to see this is 1 star and hear of this issue. So that we can look into this and advise further, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on X and Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym
Wonderful onboarding process
17 February 2025
Reply from PureGym UK - Salford
Hi Precious - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.
We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.
Really great reception by Jimmy
Really great reception by Jimmy, the manager. Made to feel so welcome with a tour of the club.
9 January 2025
Reply from PureGym UK - Salford
Hi there – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
Not a safe place for neurodivergent people
3 January 2025
Unprompted review
Reply from PureGym UK - Salford
Hi Ben - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. Would you be able to tell us the reason behind your comments and rating so we can better understand this? Thanks, PureGym.
Absolutely excellent to use
Absolutely excellent to use, lockers rooms and showers are spotless, fantastic gym.
29 December 2024
Reply from PureGym UK - Salford
Hi Paul - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.
It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.
Classes are great
Classes are great, some PTs are very professional and some not, but overall they have positive attitudes towards people.
The only issue that makes me think about switching to another gym is cleaning issues. Female toilets and showers are not clean and some point I’d say disgusting. I can’t blame the cleaner as I think she is the only staff that has to deal with this. I’d suggest to add more staff to improve cleaning, it’s people hygiene and should be cared.
Thank you
29 December 2024
Reply from PureGym UK - Salford
Hi there! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused on your visits.
We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with.
With regards to our PT's it would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time of classes or names etc.) so this can be properly investigated. Thanks, PureGym
I love the gym but some good personal…
I love the gym but some good personal trainers have gone and it’s a shame as the classes they did were good and it’s not the same anymore
14 December 2024
Reply from PureGym UK - Salford
Hi Malc. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
amazing,rlly fast and easy service
10 October 2024
Reply from PureGym UK - Salford
Hi Summer - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.
It's great to hear you enjoy using the gym continue to have a great time throughout your fitness journey! Thanks, PureGym
Great facilities
Great facilities, well maintained and tidy, good quality and availability of machines.
18 September 2024
Unprompted review
Reply from PureGym UK - Salford
Hi Joshua, thank you for taking the time to leave this 5* review!
It's important to us to provide our members with a great space to work out, in a clean environment and we're so pleased to hear you are enjoying PureGym!
Thanks, PureGym
Reply from PureGym UK - Salford
Hey there - That's awesome to hear and thanks for the 5* feedback!
Thanks, PureGym
Saturday workout
Always a pleasure going to the PureGym Salford, the atmosphere is great most of the time. Therefore, ultimately I've been noticing the degradation of the materials which is normal within the amount of users. The maintenance of the accessories equipment is very bad, I spoken with others members and they agreed with me on that. The staff should show more care and pass that for the customers for a better preservation of the equipment, personal trainer should set up the good examples after finishing exercise with their clients and put things back 😤. I rarely going to the gym in the weekend and today the free weights area was all over the place, I understand some people needs to be educated in that area, but the staff should be the first example.
27 July 2024
Unprompted review
Reply from PureGym UK - Salford
Hi Brooklyn. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this.
However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this. Thanks, PureGym
Reply from PureGym UK - Salford
Hey there - That's awesome to hear and thanks for the 5* feedback!
Thanks, PureGym
I feel comfortable and enjoy my…
I feel comfortable and enjoy my experiences at the gym .
29 May 2024
Unprompted review
Reply from PureGym UK - Salford
Hey Musa - That's awesome to hear and thanks for the 5* feedback!😊
Thanks, PureGym
It says no joining fee but it's just…
It says no joining fee but it's just took 8 pound 50 off me
29 April 2024
Reply from PureGym UK - Salford
Hi Becky! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
Our latest offer SAVEHALF included no joining fee and 50% off your first month which would reduce your initial payment.
To discuss your payments further please reach out to our Member Services team. Thanks, PureGym.
Gym floor to the left as you walk in…
Gym floor to the left as you walk in was super slippery and felt greasy and made it hard to train safely
29 January 2024
Unprompted review
Reply from PureGym UK - Salford
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Thanks, PureGym
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