The gym access was very convenient, generally all the machines I wanted to use were available and in working condition. They do not supply very much extra without charging, but I preferred the low me... See more
Company replied
Location
Switch locationSouthampton Road, SP1 2LB Salisbury, England, GB
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See what reviewers are saying
The gym has very good selection of equipment. Good experience every visit. Only couple negatives is staff could be abit more friendly especially the new male manager. Showers temperature also need fix... See more
Company replied
Always really enjoy going to PureGym, it’s always clean, has decent equipment and feels safe. It’s only mega-busy between 5-6:30 or so, but before and after that slot there’s rarely issues with availa... See more
Company replied
PureGym Salisbury is great for the majority of the time, the equipment is good and staff are knowledgeable and friendly. The only thing letting it down is how long it takes for equipment to get fi... See more
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Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Salisbury
Written by the company
Membership Help
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Southampton Road, SP1 2LB, Salisbury, England, United Kingdom
4.2
Great
79 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Easy access
Easy access, friendly staff and great support during classes
8 March 2026
Unprompted review
Reply from PureGym UK - Salisbury
Hi Angela- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so and we are really happy to hear you enjoy using the gym overall! We hope to see you back in class soon! Thanks, PureGym
Helpful
Helpful, answered questions, put me at ease, looking forward to my journey to improve health .
Thank you
22 December 2025
Reply from PureGym UK - Salisbury
Hi. Thank you for taking the time to leave this review, we are really pleased to see it is 5 stars. Our Member Services team are on hand to assist with any of your membership queries, we are glad to hear that your experience of this has been positive! Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym
Gym membership
Easy site to use only takes a natter of minutes blue light discount free joining fee brilliant
17 November 2025
Reply from PureGym UK - Salisbury
Hi Margaret - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward and you managed to secure a discounted rate. Enjoy your workout sessions! Thanks, PureGym
Reply from PureGym UK - Salisbury
Hi Jon. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range or equipment/kit so that members have a variety of ways to workout.
We are really happy to hear you enjoy using the gym overall!
Thanks, PureGym
The experience with the club is good…
The experience with the club is good and friendly didn’t do a class today but the ones I do which are on Tuesday/Wednesday and Thursday are good well attended and sets you up for the day well done staff
7 July 2025
Unprompted review
Reply from PureGym UK - Salisbury
Hi Allan. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Salisbury
Hi Rhia - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience! Thanks, PureGym
Reply from PureGym UK - Salisbury
Hi Cephas. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you found the joining process easy and we hope you enjoy using the gym overall!
Thanks, PureGym
Disappointed
Me and my partner paid £10 each for a day pass she didn’t receive her code so spent a bit of time trying to get her in the gym. There wasn’t many machines and the ones we did use like the leg extension for example, the bar that rests on you legs is crooked it wouldn’t be an issue if there was multiple options. It’s a shame Puregym has the reputation that it has but with the old equipment and even limited amounts of the equipment is why the reputation sticks. The only positive was the vending machine.
17 May 2025
Reply from PureGym UK - Salisbury
Hi there - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are sorry to hear that this had been your experience when accessing the gym on a day pass and would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym
Reply from PureGym UK - Salisbury
Hi Sandra - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Very elcoming!
Kirsty was very helpful explaining everything and also introducing members of staff that work there.
1 May 2025
Reply from PureGym UK - Salisbury
Hi Pam. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Makes me feel good about myself
I like how the trainers make you feel welcome and friendly to talk to. The gym is nice and clean too.
3 March 2025
Reply from PureGym UK - Salisbury
Hi Sue! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so.
Enjoy your next workout! Thanks, PureGym
Good but lots of people
Loads of people, decent equipment, Clean environment, good lighting, hard to get on machines because there’s so many people, good that it’s 24/7
6 February 2025
Reply from PureGym UK - Salisbury
Hi there - Thank you for taking the time to leave this review. We always appreciate and take on member feedback.
Our gyms are indeed very popular and so can become busy especially at peak times, but this does fluctuate throughout the day. Members can also use the members area via the PureGym app or website to see how many people are in the gym.
Please also feel free to ask to switch in with a member while they rest between sets, this can also help you keep an even pace between sets. Thanks, PureGym.
I joined AGAIN and when I went to use…
I joined AGAIN and when I went to use the shower, all of them AGAIN was dirty with shaving hair and body hair in with build up of dirt. Appalling!
6 January 2025
Reply from PureGym UK - Salisbury
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym.
Gym equipment in poor condition and lockers unavailable
It’s a shame that feedback is not really acted upon although I always receive an email in return telling me it is.
The lockers in the open cardio area are still fitted with permanent locks and the recent explanation that locks have been removed is simply not true, in fact at least one more permanent lock is now on there. So, all the convenient lockers are now not available. There was a sign displayed telling them the rules but no action was taken and the sign has been removed, so no consequences. Please let’s see some real action taken.
Equipment is still in poor condition and all the same points raised last time are the same. The calf machine is the latest machine to fail and it’s been out of use for a number of weeks now.
The membership will increase in the new year I’m sure so please get a grip of the equipment and locker issues soonest.
I work in estate management and would be happy to meet management and discuss the issues.
15 December 2024
Reply from PureGym UK - Salisbury
Hi Ian - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information regarding your points, so this can be investigated. Thanks, PureGym.
Best gym thst I have ever seen in UK
It is a pleasure joining pure gym. It has all the gym equipments, the price is affordable and there registration form is easy .....
6 November 2024
Reply from PureGym UK - Salisbury
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Basically my concern is ,like i am new…
Basically my concern is ,like i am new in the town ,for some reason if i want to take a shower only in the gym( pay as you go) ,for that how much i need to pay..thnx
27 September 2024
Unprompted review
Reply from PureGym UK - Salisbury
Hi Kriem - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback.
We offer various memberships; this includes various multi-access and PLUS memberships which, depending on which gyms you need access too will vary in price. We don't offer pay-as-you-go plans but if you need further assistance, please contact our Member Services team by email or social media. Thanks, PureGym.
Very easy and self explanatory to join…
Very easy and self explanatory to join up, helpful joining video, had everything I needed to know.
17 September 2024
Reply from PureGym UK - Salisbury
Hi Michelle - Thank you for the 5* review and welcome to PureGym!
We hope you enjoy your new membership with us!
Thanks, PureGym
I bought a day pass for Salisbury gym…
I bought a day pass for Salisbury gym and it didn’t work when I arrived at the gym this morning.
15 September 2024
Reply from PureGym UK - Salisbury
Hi Richard. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
Each day pass expires at midnight. If you buy a day pass at 2pm, you have until midnight on the same day to use the gym. Please note that day passes do not last 24 hours.
There’s an option to delay your day pass start date for up to one month.
If unable to use this pass on the day, please reach out to our Member Services team who can re-arrange this for you! Thanks, PureGym
My pin no didn’t work that made bit…
My pin no didn’t work that made bit upset though
11 September 2024
Reply from PureGym UK - Salisbury
Hi there, we're sorry to hear that!
As we require more info to help, please drop our Member Services team a message on (member.services@puregym.com) with your accurate email address, mobile number and DOB - So they can find your account and advise accurately on your PIN and access .
We look forward to getting this sorted for you!
Thanks, PureGym.
Very easy app and great workout guides.
17 August 2024
Reply from PureGym UK - Salisbury
Hi Martin - It's great to hear you're enjoying the PureGym app, and thank you for the 5* review!
Thanks, PureGym
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