PureGym UK - Sheffield Meadowhall Reviews 94

TrustScore 4.5 out of 5

4.3

Unit M, Meadowhall Retail Park, S9 2YZ Sheffield, GB


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Rated 5 out of 5 stars

This if the first time I have ever had a gym membership or used a gym before but I have found the whole experience easy and enjoyable. The gym is always clean the staff are always on hand to help if y... See more

Company replied

Rated 4 out of 5 stars

The location is the best thing about this gym for me personally. There is usually issues with weight machine availability, there is only one of each with a few exceptions. It is incredib... See more

Company replied

Rated 4 out of 5 stars

it was my first day at the gym. i dodnt look all around i only went in the studio for a class. the studio is very nice and large. just one issue. the waste pipes were dripping onto the studio floor. m... See more

Company replied

Rated 1 out of 5 stars

my sons membership has been suspended - for no apparent reason, joined two weeks ago, paid a month upfront. He's been several times but this morning he's been suspended with no reason. I am furious... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Sheffield Meadowhall

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Unit M, Meadowhall Retail Park, S9 2YZ, Sheffield, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

94 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Amazing Gym!

This if the first time I have ever had a gym membership or used a gym before but I have found the whole experience easy and enjoyable. The gym is always clean the staff are always on hand to help if you need it. There is a huge range of equipment all with helpful instructions on how to use each piece of equipment. Also the app is amazing with so many helpful features and it's extremely easy to use.

26 February 2026
Unprompted review
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Reply from PureGym UK - Sheffield Meadowhall

Hi Donna- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment so that members have a variety of ways to workout and we love being able to help and chat to our members when given the opportunity to do so! We couldn't agree more on that one; we know flexibility is important to our members and we are here to provide! We are really happy to hear you enjoy using the gym overall and look forward to seeing you back soon! Thanks, PureGym

Rated 3 out of 5 stars

Development of workout

I thrilling to join at pure gym at Meadowhall retail park where i enjoying do enormous workout for keeping me fit and healthy as well,at the same time i think gym authority should take steps to improve providing some training classes for beginners like me and offering sports water for everyone.

13 January 2026
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Reply from PureGym UK - Sheffield Meadowhall

Hi Abdul- Thanks for taking the time to leave this review. We are always keen to receive feedback so we can improve our services, but it would help us if you could get in touch directly to provide more information about where we may be able to improve. We'd love to talk to you in more detail, so if you have feedback regarding the class timetable, the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or email them using the contact information on the gyms homepage. Please be assured that all feedback will be taken into consideration for updates and improvements so we can provide the best services for all members. Thanks, PureGym

Rated 5 out of 5 stars

Puregym is convenient

puregym is a convenient place for me, good variety of machines, can get quite packed but I don't blame them for that. Some machines that I'd like to use aren't there like the hack squat but there's still a good amount of other machines to use for all muscles. Squash tastes good, well kept changing rooms and no rubbish on the floors.

30 March 2025
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Reply from PureGym UK - Sheffield Meadowhall

Hi Majid- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment/kit so that members have a variety of ways to workout, however if you have any suggestions, please speak to the Gym Manager who will be happy to discuss this further! We are really happy to hear you enjoy using the gym overall and look forward to seeing you back soon. Thanks, PureGym

Rated 5 out of 5 stars

My happy place lol

A relaxed, clean environment. Excellent, friendly staff who are always on hand to help. Friendly gym users too.

29 December 2024
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Reply from PureGym UK - Sheffield Meadowhall

Hi Nicola - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience and see your positive comments for the team! Thanks, PureGym

Rated 5 out of 5 stars

Love my local Pure Gym

Love my local Pure Gym, love my classes and instructors! Good value for money too !

12 February 2025
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Reply from PureGym UK - Sheffield Meadowhall

Hi there - Thanks for taking the time to leave this review, we are really pleased to see it is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear your positive feedback for the gym team and the classes! Thanks, PureGym

Rated 5 out of 5 stars

Went to retail park Meadowhall Pure…

Went to retail park Meadowhall Pure gym.
Jill showed me around and talk me through things.
I then went home and joined.
Thank you Jill for been so informative and helpful .

7 October 2025
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Reply from PureGym UK - Sheffield Meadowhall

Hi Dawn - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Rated 4 out of 5 stars

A great value gym

Always clean and tidy, the equipment is well maintained and the staff friendly and approachable

24 February 2025
Unprompted review
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Reply from PureGym UK - Sheffield Meadowhall

Hi Andrew! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym.
We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 4 out of 5 stars

Perfect for a quick "in and out"

Perfect for a quick "in and out" on my way from work, plenty of parking, plenty of good equipment but at peak hours equipment not always available.

4 February 2025
Unprompted review
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Reply from PureGym UK - Sheffield Meadowhall

Hi Zdenek - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Rated 5 out of 5 stars

Super smooth process

Super smooth process, really easy to join with all the valuable information provided via email and via the PureGym app as well.

26 January 2025
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Reply from PureGym UK - Sheffield Meadowhall

Hi John - We appreciate you leaving this review, and your feedback means a lot to us. We're all about making the beginning of your fitness journey hassle-free, so it's wonderful to hear you found the process of joining simple. Wishing you the best with your workouts! Thanks, PureGym.

Rated 5 out of 5 stars

Lovely relaxed atmosphere

Lovely relaxed atmosphere, friendly and helpful staff and a good assortment of equipment for all needs

31 December 2024
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Reply from PureGym UK - Sheffield Meadowhall

Hi Peter. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Love it

Love it. It's clean, relaxed and the staff are friendly with loads of equipment. Also a great opening offer

31 December 2024
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Reply from PureGym UK - Sheffield Meadowhall

Hi Nina! Thanks for taking the time to leave this review, great to hear you joined on one of our opening promotions!

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to provide a wide range of equipment so that members have a variety of ways to workout.
Hope you continue to enjoy your time with us! Thanks, PureGym

Rated 3 out of 5 stars

There is no assault bike

There is no assault bike
There is no tissues and spray to.self clean machines after use
The showers are being checked regularly but checking doesn't clean them.
Therefore 3 stars only

31 December 2024
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Reply from PureGym UK - Sheffield Meadowhall

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of supplies being available to members and staff and this will be dealt with. Thanks, PureGym.

Rated 2 out of 5 stars

Gym was that cold the AGM had a jacket…

Gym was that cold the AGM had a jacket on and not showing the uniform

28 December 2024
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Reply from PureGym UK - Sheffield Meadowhall

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We are reviewing feedback and will ensure this is addressed in club.

Temperatures and air conditioning in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym.

Rated 5 out of 5 stars

Good equipment

Good equipment, clean, good temperature, has everything I need

28 December 2024
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Reply from PureGym UK - Sheffield Meadowhall

Hi there - Thanks for leaving this review—we value feedback from our members. Our priority is to offer a clean, safe, and friendly space for everyone to work out comfortably, and it’s great to know you’re happy with our equipment selection. We’re thrilled to hear that you enjoy using the gym! Thanks again, PureGym.

Rated 1 out of 5 stars

I took advantage of the free 3 day pass…

I took advantage of the free 3 day pass but the dates were 24/12/24, 25/12/24,26/12:24. I was given the 24th in the afternoon therefore impossible to go as it closed at 4pm, closed 25/12/24 and only open limited hours 26/12/24. It was just a con.

24 December 2024
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Reply from PureGym UK - Sheffield Meadowhall

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. Due to the holidays our gyms were closed for Christmas and closed early the day after.

We have since returned to normal hours. Thanks, PureGym.

Rated 1 out of 5 stars

I had the 3 day pass

I had the 3 day pass. The first day was as expected, come the second day I tried the code it would not allow me access to the gym.
There was no one in the gym to also help with the issue.
I didn’t go back again.

23 December 2024
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Reply from PureGym UK - Sheffield Meadowhall

Hi Mohammed - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused!

If you could get in touch with us directly with the Gym Manager/Member Services to provide more information (which gym, what date/time etc.) we can look into assisting you with this.

There is also an Assist button at the gym entrance you can press, when pressed a local member of staff will come to the door to assist you. Thanks, PureGym.

Rated 5 out of 5 stars

Amazing experience

Amazing experience

15 December 2024
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Reply from PureGym UK - Sheffield Meadowhall

Hi Osman. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

The gym is always nice and tidy with a…

The gym is always nice and tidy with a good array of machines to work out on, the staff are always friendly and to help you out

14 December 2024
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Reply from PureGym UK - Sheffield Meadowhall

Hi Colin - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and the range of equipment we have to offer. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

Rated 5 out of 5 stars

I was a bit shy at first

I was a bit shy at first, as actually I am not into sport or gym, but quickly learned how to use the equipment and quite enjoyed that. At that time was quite busy but still managed to find something to do. Nice atmosphere and people seemed to be friendly.

15 October 2024
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Reply from PureGym UK - Sheffield Meadowhall

Hi Margo - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and to do so, in a clean and friendly environment.

We know just how anxious the thought of going to the gym can be and we want to do our very best, to provide that safe and relaxing space for our members. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 4 out of 5 stars

good

great excellent

25 July 2024
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Reply from PureGym UK - Sheffield Meadowhall

Hi Michael! Thanks for taking the time to leave this 4 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We are really happy to see you enjoy using the gym! Is there anything you feel we could improve on? Thanks, PureGym

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