decided to join puregym after looking at website, had noticed section about Parkinson sufferers and emailed.After only a couple of days I received the pin number and went to puregym Stafford. Greeted... See more
Company replied
Eccleshall Road, ST16 2SL Stafford, GB
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decided to join puregym after looking at website, had noticed section about Parkinson sufferers and emailed.After only a couple of days I received the pin number and went to puregym Stafford. Greeted... See more
Company replied
I just did a really great class which was Pump at Stafford Thursday 18:00. I loved it because the instructor had grouped the exercises together so all the mat stuff then all the bar stuff etc. This w... See more
Company replied
My experience as a member of pure gym is: 1- Easy access to parking 2- I can use gym anytime 3- I can always find exercise machine available as so many of them So, I find the above points are... See more
Company replied
The actual gym studios and rooms are fine but the changing rooms have been icy for the past fortnight and this really spoils the visit. Some people are not coming because of it. The vents are blowing... See more
Company replied
Written by the company
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
Eccleshall Road, ST16 2SL, Stafford, United Kingdom
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Ease of access and no fuss.
Not the gyms fault but too many people sitting on machines not working out but scrolling on phones.

Reply from PureGym UK - Stafford
I joined Pure Gym a few weeks ago and have attended several different classes . I took part in the pump class on Wednesday at 5pm . This was the best class I have done by far . Thomas Coates took the class and he is such a great motivator and has fun with it . It’s a shame Thomas doesn’t run any other classes after 5 . Maybe he will in the future . The other instructors maybe needs some tips from Thomas . He gets involved and is not just reading the exercises off a piece of paper which I feel some of the others do . They are all very nice . They are just not Thomas .

Reply from PureGym UK - Stafford
Straight forward access to a great facility. Clean and friendly environment

Reply from PureGym UK - Stafford

Reply from PureGym UK - Stafford
They have had new kit but all the new machines are lacking individual fans so there is no cool air blowing like the old machines did. The air conditioning seems to have been set at low a level or even non-existent so it’s getting very stuffy and uncomfortable whilst exercising on the top floor. Will be cancelling my membership and looking for an alternative gym if there is no improvement soon

Reply from PureGym UK - Stafford
It was amazing. By far the best gym I've been to. Great equipment and atmosphere

Reply from PureGym UK - Stafford
Popped in today for a look round to see the place was very pleased and easy sign up

Reply from PureGym UK - Stafford
Dull soleless gym. Very few mirrors no decoration, it's functional but feels unfriendly and overly sterile. Dull walls, Dull carpet, Dull atmosphere. Weights stacks had no plates on them as they were all on the machines already. It serves a purpose but its so uninviting.

Reply from PureGym UK - Stafford
If you time it right and follow the app you can use most equipment without fuss

Reply from PureGym UK - Stafford
I joined the stoke PureGym and I pay full £26.99 so I can assess other PureGym and I want to go to Stafford PureGym aswell but I can not assess the gym in Stafford because it was a different price what I was £28.99 but same equipment plus stoke and Stafford are closer to me and the other PureGym are out of the area and miles away from me where I would never go to so feel unsatisfied

Reply from PureGym UK - Stafford
decided to join puregym after looking at website, had noticed section about Parkinson sufferers and emailed.After only a couple of days I received the pin number and went to puregym Stafford. Greeted by the Manager who assessed us and suggested innitial exercises . On the third visit he advised the next exercises . Very impressed with the attention given to us. Mr. ken Orgill

Reply from PureGym UK - Stafford
The ability to access 24 hours is good. Good all-round facilities

Reply from PureGym UK - Stafford
Easy access all equipment spaced out and clean , gym areas also very clean

Reply from PureGym UK - Stafford
There's always a good vibe in the Stafford PureGym. The Staff are always friendly, welcoming and helpful. There's always a lot of equipment that's free to use. The gym is always clean and tidy. I always feel good walking in to this gym as well as walking out after a good work out.

Reply from PureGym UK - Stafford
This is a great gym great classes friendly staff but is lacking intermediate height or parallette bars to swing on for calisthenics training. It is the high bar or nothing. But it does have the large metal framework in place to adjust some bars without compromise or additional costs. The framework is only used on two sides. Just needs some thought in meeting customer needs. The issue was raised.

Reply from PureGym UK - Stafford
Love this gym, as a female that attends at various different times and often at night it’s great to know it’s a safe place. The facilities are good and lots of classes to choose from.

Reply from PureGym UK - Stafford
The music is a disgrace someone has got 50 terrible songs on a playlist and i cant even work out while getting angry at the songs. I know it seems like a pointless complaint but the songs are soooo bad who ever is playing those songs needs firing immediately.

Reply from PureGym UK - Stafford
I have been a member for two years and the subscription keeps increasing. The biggest problem is cold showers for the last three months the showers have been freezing. I thought they were working on them but now it is beyond a joke. I will be giving The Gym Group a try as there is no sign of the situation in Stafford improving.

Reply from PureGym UK - Stafford
I stay away with work regularly so have frequented a fair few PureGym's in the UK. Stafford is by far amongst the upper elite of all, so im lucky its my local one. It has space and designated areas that make it never feel too busy. The staff are always helpful, and constantly looking after the Gym so it's always clean and tidy. I've heard some complaints from other members but they are so finnickity it's laughable.
Literally the only negetive is there isn't a hygiene station downstairs but that is it.
I've been using this gym for about 6 months now and see zero reason to leave. The multi-plus membership is a godsend for work also.

Reply from PureGym UK - Stafford
Lack of wipes/cleaning fluid particularly on ground floor, maintenance issues take too long to be resolved

Reply from PureGym UK - Stafford
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