Only gym I've ever been to, overall enjoy it lot of different equipment lot of space Only real issues are theres a bit for classes that for some reason has different music to the rest of the gym a... See more
Location
Switch locationFennel Street, WA1 2PA Warrington, GB
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I was fined for using the car park. I went at 6 in the morning after work. I saw no signs saying you have to enter your car registration details to avoid a fine. I have since visited six times so I'm... See more
Company replied
Excellent gym, relaxed friendly atmosphere. I've never seen a gym so clean & staff religiously cleaning equipment throughly. Really friendly, helpful staff always around when needed. Excellent equipm... See more
Company replied
Excellent members of staff even when there not working they will stop and show there support and offer to help you with anything big shout to Kev this man is the most entertaining trainer I’ve ever se... See more
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Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Warrington Central
Written by the company
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Fennel Street, WA1 2PA, Warrington, United Kingdom
Replied to 94% of negative reviews
Typically replies within 1 week
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I was fined for using the car park
I was fined for using the car park. I went at 6 in the morning after work. I saw no signs saying you have to enter your car registration details to avoid a fine. I have since visited six times so I'm expecting plenty more letters. Good gym but very disappointed about this.

Reply from PureGym UK - Warrington Central
After asking for the gym main clock to…
After asking for the gym main clock to be replaced since over the last 6 months, I came in today to find it has been now replaced🥸With a tiny dark wall clock with NO BATTERIES 🥸. I often deliberately leave my phone at home when visit in order to focus as a very busy mum and with work and other commitments.
Time is very important to me and I don’t appreciate asking people for the time. We used to have TVs when I first joined and it helped me relax each time I came ; (no I don’t like using iPod etc) but that has gone as well.
I feel the gym can do better this year..I also noticed the water fountains are both disgusting with people often using their hands and mouth.

Reply from PureGym UK - Warrington Central
I didn’t have any contact to call to…
I didn’t have any contact to call to get added information from. The bot giving answers on the Instagram chat also didn’t have the correct response.

Reply from PureGym UK - Warrington Central

Reply from PureGym UK - Warrington Central

Reply from PureGym UK - Warrington Central
Great Gym
Great no frills Gym, always clean, friendly staff and I can always get on the equipment I want to use which is important. Also the app is excellent and has loads of great features including workouts to follow.

Reply from PureGym UK - Warrington Central
Joining PureGym
I tried to join this morning, but unfortunately it would not come up . So this afternoon my son did the application for me

Reply from PureGym UK - Warrington Central
Extremely frustrating as no contact…
Extremely frustrating as no contact number to discuss an issue with joining details

Reply from PureGym UK - Warrington Central
I really liked the facilities and also…
I really liked the facilities and also that there were machines that other gyms don't have.

Reply from PureGym UK - Warrington Central
Easy peasy
Easy to join no long forms to fill in , and was able to book an induction for the next day

Reply from PureGym UK - Warrington Central
Good value good equipment clean and…
Good value good equipment clean and pleasant environment

Reply from PureGym UK - Warrington Central
Music Licence and Gym Class Experience
I've been going to Pure Gym Warrington Central since January 2023, and the staff are what make this gym so great. As a regular gym class attendee, I've taken part in spin, pump, circuits, abs, step, and legs, bums & tums over the past couple of years. The instructors bring so much knowledge, energy, and motivation to every class, and the music plays a huge role in creating that atmosphere.
Unfortunately, the recent decision to stop purchasing the music licence has really taken away from the gym class experience. Since only non-copyrighted music can be played now, the quality has noticeably dropped, and the classes just don’t have the same energy. After attending a few sessions with the new music, I’ve left feeling unmotivated and deflated. Kev’s spin class, in particular, was a highlight of my week—his energy and enthusiasm made it something to look forward to, so I’m really disappointed that his spin classes are no longer running.
I want to stress that the staff at this gym are absolutely fantastic and the reason I’ve stayed a member for so long. But it’s a real shame that Pure Gym as a company has chosen not to invest in the music licences, as it’s had a big impact on the experience. Unfortunately, this has left me considering other gym options.

Reply from PureGym UK - Warrington Central
Very friendly and plenty equipment to…
Very friendly and plenty equipment to go around. Also easy workouts using the app

Reply from PureGym UK - Warrington Central

Reply from PureGym UK - Warrington Central

Reply from PureGym UK - Warrington Central
It was easy joining… now let’s see how…
It was easy joining… now let’s see how I’m gonna do once I’m inside.. joking , I’m sure is gonna be great😊

Reply from PureGym UK - Warrington Central
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