Putnams Reviews 

I have previously used Putnams for products for back pain. This time I needed products for leg / foot pain and once again the person who answered my call was very helpful.

In the end, none of the products were quite right for me, but the returns process was very easy.

I purchased a double bed wedge over two years ago and the product has been a real life saver.

I have been able to stop medications due to the efficiency of the wedge, and use beds that have storage space underneath (can't really tilt beds with these in-built). The product has kept its form and I am able to upgrade the product to a Super King with the help of the supportive Putnam team.

I highly recommend!

Great company with Fantastic service, always happy to help when ringing with any questions, prompt delivery,
The products are great quality at a fair price. I bought the Ripple seat liner it has a good padded seat, pads that tie to the arms, lumber support and padded back. I bought the extra waterproof cover so idea for summer use and wet weather. Very Happy would definitely buy from them again..

I purchased a bed wedge for my mother who suffers with night time reflux, the lady over the phone was very helpful when I didn't know what material to choose. Pleased to report the wedge is reducing her night time reflux. Speedy delivery and quality product. Recommend.

Wonderful service from beginning to end. Everything has gone so smoothly and the replacement cushions have made my fifteen year old sofas look like new. They are more comfortable than the originals ever were and won't need any plumping up to keep them in shape, which is an absolute boon for me. Putnams' customer service team have been terrific. The process was so straightforward with them arranging collection of covers and return within one week. I cannot recommend Putnams highly enough.

Excellent customer service. The lady on the phone was very polite and patient whilst helping me make a decision as to the best pillow for my neck pain.

Thank you Putnam's, we bought a memory foam mattress topper with cover from you and it has totally transformed our lumpy mattress, so helpful and a very professional service, I would highly recommend this company

Outstanding service from the initial phone call with Tracy to the arrival of our newly stuffed sofa cushions just one week later. We couldn’t be happier, thank you.

We recently purchased a pair of Putnams pillows to replace the last ones we had (had for 20 years). We were unsure which size/type we last ordered. The lady over the phone was very helpful and we are very pleased with the new pillows. We cannot sleep without them.

I got rapid and clear customer service from Tracy regarding my enquiry about replacement pads for my trusty kneeling chair (supplied by Putnams 15+ years ago!). She asked for some pictures of the chair to help with her internal enquiries. Her Mfg. colleagues said in principle they should fit but there was the risk that measurements may have changed but that they would offer a sale or return purchase if it was not possible to retrofit. This seemed eminently fair to me so I proceeded with the order, and I was able to pay over the phone by credit card. In less than a week I received the two items, very well protected in dense foam wrapping, by courier and including the necessary bolts and Allen key. In addition, the package included a new wooden peg FOC as one had recently failed. I was able, with a small bit of DIY, to adjust the bolt hole centres on my chair by a few mill. to make my chair work at its very best again!! I have previously replaced a broken caster and have a spare in case of a future mishap!

This excellent product (which also looks good) has made the home office part of my work life possible over the last 15 years - I was no longer able to use a standard (or even expensive) desk/operator's chair without considerable discomfort after any short period of use.

Fantastic customer service from an excellent British company. Thank you!

Asked for and had to pay for the postage for a memory foam sample, chased it told it had definitely been posted.
It eventually arrived (WITH PAID FOR 48 hr DELIVERY ROYAL MAIL) 8 days after my request, so when was it really posted?
If they cannot get a sample to me in less than 8 days how do the expect me to order the 2 required memory foam toppers.

Wedge pillow not high enough to control for acid reflux so has not helped. Was expensive not to work. Looked online after purchase and majority of research on acid reflux reports higher dimensions. Shame as the latex pillow is comfortable.

I bought a couple of pillows from the company back in March, which were brilliant. I then purchased some more pillows in May and had a query about one of them.

Big shout out to Lynne in customer service, who was simply amazing. Despite the suggestions she patiently offered, the pillow simply didn't work for me. As I had already opened this, I knew I couldn't return it. That was not good enough for the company; without me even asking anyone to replace or refund, Lynne kindly sent an alternative pillow to me, which I am delighted to say is perfect!

If ever there was an example for other companies on how to treat your customers, this is it. They have a customer for life in me, and I will be spreading the word about how good they are. Thank you again Lynne for helping me and my neck!

Bought a Putnam's bed wedge for my husband who has acid reflux/sleep apnea/snoring and has shoulder pain when he sleeps. We didn't hold out much hope to be honest and the wedge was the last resort to try, after trying all other types of pillows. Well, it's an absolute miracle. He no longer suffers from any of the problems he has and sleeps better than he has for decades. It's unbelievable and we couldn't be happier. Best £90 we've ever spent. We got the memory foam one. Well done Putnam's.

Lovely Product and excellent customer service
Would recommend !

First class customer service.

The item I bought was good quality but not suitable for my needs and not the spec quoted to me.

Putnams didn't hesitate to offer me a refund and processed very promptly.

Well recommended.

The original pillow lost its shape very easily. Upon complaint my email went to the junk mail. After a review here Bubbles from Putnam provided 2 extra foam inserts at a much higher quality.

I got the best pillow from here, it has improved my sleeping so much and I now get a solid 8 hours every nights and don’t snore. Unfortunately it hasn’t helped my bad breath or dribbling. It also came with free delivery and the lady on the phone was super helpful and sounded very smiley.

Very professional company that answer the phone immediately. I had a delivery issue caused by the Royal mail strikes (not Putnams fault). They were very informative and helpful. My product happened to arrive the next day anyway and it is a very comfortable Sero cushion that is aiding my recovery post surgery. Thank you to the Putnams team and to "Sharon" who made my product (that was a nice touch on the sewn-in label).

Absolutely love the wool duvets I bought. After trying a weighted blanket without success, I wanted something warm but heavier than a normal duvet. The wool makes for the most comfortable sleep I've had in ages. I normally can only sleep 4 hours in one go but with this duvet, I am sleeping soundly up to 6 now. Also not expecting them to be delivered before Christmas as it was a late order, they turned up on the 23rd & I was very impressed with the swiftness of dispatch. Definitely will recommend & use this company again.