Putnams Reviews 

Great service from these guys. Small family run business. Went above and beyond by checking stock levels and dispatching quickly. As I needed an item quickly.

Turned up next day. Excellent service. Thanks to Tracy.

I suffer from sleep apnea and was given a CPAP machine to help with the condition, this really helped sort my sleep problem. Unfortunately the mask is quite awkward as a side sleeper, as such I started struggling really badly with neck and back pain. Searching online I found this is a common problem and some people claimed a solution is a special CPAP pillow. I researched these pillows and found Putnam's advanced memory foam pillow had good feedback. I won't lie the price was a little daunting for a pillow, but as they say you can't put a price on your health. I went ahead and purchased one and it was defiantly the right choice. What a difference it's made to my neck and back pain, I have been over the moon with the pillow it's made it so easy to get a great nights sleep, it's even been with me to Canada and back!

Now you might think end of story but nearly two years on and the pillow has a couple of tears in the memory foam, so I thought might as well treat myself to a new one. Back on Putnams website and browsing I noticed that the pillows come with a '2 year guarantee' so thought what the heck, I'm sure I'll get fobbed off but I'll just send them photos of the damage and a copy of my receipt and see what they say (not holding out massive hope, if I'm honest)

How wrong was I! The next day I received a personal phone call telling me the pillow was guaranteed and they would be sending me a replacement, this was followed up with a conformation email stating what I was told over the phone.

This is customer service at it's very best! It's has totally comforted me and vindicated my decision when thinking about the price of the pillow. Knowing that I am a valued customer is worth a hell of a lot in my book (a lot of bigger companies could take note!)

I know I have gone on (just a bit, lol) but if you are thinking about buying something from Putnams and you aren't quite sure, you are not making a mistake! Keep up the great work team Putnams

My husband had an operation for oesophagial cancer 4years ago, and has suffered from reflux on and off ever since. Our daughter is an occupational therapist and she recommended we try a bed wedge.
I ordered one from Putmans and it arrived within 3 days. He is very happy with it as it has really reduced his episodes of reflux.
I would highly recommend this company and product

Quality service, quality product. Highly recommend

I know that people love hyperbole, but I can honestly say that the "Sero Pressure Cushion Bonyparts Cut Out" in 4" Armchair size has LITERALLY changed my life.

I suffer from multiple health issues that result in muscle wastage and nerve pain / degeneration. It's become so bad that I can't even sit upright for an hour anymore without being in agony for two days afterwards, thus I've been confined to bed too much.

This item changed that in just one day. Yesterday I was able to sit up and do things for several hours before a mild amount of pain returned, and that's more than I've been able to do in two months.

An excellent product and a very pleasant company with whom to deal. They obviously really care about their customers with their speedy responses.

Bony Parts Pressure cushion
I bought this product for a friend who had been very ill and as a result lost a lot of weight. I ordered it online on Monday (Bank Holiday) expecting to wait for delivery. We were also experiencing Covid 19, so as with other items I had ordered at this time I expected a wait for delivery. The item arrived in 2 days!
It has been well received and my friend was very pleased with it.
THANK YOU PUTNAM'S for the prompt service.
Maureen Barnicott

I bought a bed wedge from them for chronic acid reflux and it has been a game changer for me. I have had a vast improvement of symptoms and a much improved nights sleep. Great customer service from Putnams and a very quick reply to any emails I had sent.
Would 100% recommend.

I have been using the Putnam’s kneeling chair for over 10 years. I run the design studio Newwave Design, sitting on poorly upholstered chairs in my previous job coupled with long nights working caused permanent soreness when I sit. This means I am no longer able to sit in office chairs. The chair evenly distributed pressure between my knees and bottom, I use the chair in the high position and with a raised height desk which is essential. This enabled me to work through the day. I used to find I would strain my neck too in regular chairs when it was really cold, turning to speak to people behind me, but this chair allows your spine to pivot - preventing this issue and straightening my back in the process.
A number of people have come to my studio and seen the chair who were struggling with back problems, and then go on to buy one themselves. One client came in after two years and thanked me as it had resolved his back issue. Some bought cheaper versions from other suppliers and regretted it due to the terrible upholstery.
I have contacted Putnam’s a few times and they have been very helpful and flexible. They even created seat and knee pads with a higher density foam. To ensure they got it right they sent me different foam grade samples. This level of support is not what you expect from a manufacturer of a commodity product, but it’s exactly what you should do to build a great brand – well done!

As a sufferer of Pudendal Neuralgia l have had a few different types of cushions over the last 5-6 years since it was diagnosed. Some have been ok but none have allowed me to sit for a couple of hours at a time in the way l now can since l bought the Pressure Relief Bonyparts cut out from Putnams. I can hardly believe that l “get away with it” as that is what it feels like after years of sometimes extreme pain when l am forced to be seated (like on a trip by car or plane). This cushion seems to be really well made and was instantly comfortable to me. I bought the thicker one for my office chair and it has really changed my life! I don't really leave reviews very often because it is such a personal thing with health products but if l think my experience with this cushion could help fellow sufferers then l would be happy. I'm going to buy a couple more so that l can leave one in the car and another on the dining chair and no longer have to carry it about from room to room with me. Thankyou to Putnams for their fantastically simple but well designed product and for the kindness l was offered when l phoned to talk it over before buying.

I have been using a range of Putnams products for a while now: a car backrest, a 5" lumbar roll for my office chair and a Putnam pillow. Having tried other inferior (and often more expensive) products to alleviate my back pain, these products have proved to be the best by far. I cannot recommend them enough.

Putnamns site gives you the impression they actually care for you, the customer. But they do not. They give you the impression ON their site they are open to be contacted with for questions or any special demands. But it is nothing but a front to look good. I mean ofcourse they would, it is the first thing you see when you go to their site so obviously they want you to think they care.

They got a system where you can send in questions.
They got an email linked where you can send in questions.

I tried contacting them on both. THREE times infact.
Here I am, 2-3 months later and I have STILL not heard from them.

I had a great experience with this company, they bent over backwards to make me a bespoke wheelchair cushion with the eggbox foam. Couldn't be happier. Thank you Putnams, I'm so much more comfortable and its because of you.

Hassle free purchase. Quick response to sale going through. Delivery timing excellent. Extremely pleased with my armchair rest head support. I’d certainly use this company again. MANY THANKS

Very helpful company. 5***** Very impressed with my cushion.

Good quality and excellent customer services. Highly recommended.