Robert Davies & Brooke Palmer helped me secure a new property management position. They were both so helpful & supportive. I mostly dealt with Brooke to begin with and then she asked Robert to step in... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The interview and onboarding process was very efficient, and the staff were extremely friendly. Jonathan, in particular, was amazing throughout the whole process. He was very approachable, kept me i... See more
Company replied
I have been working for Randstad for 4 and a half years. My experience of working for them is an extremely positive one. I always have work through Randstad, my manager has been extremely helpful a... See more
Company replied
Vijaya has been so amazing helping me find my next job, She got in contact with me about a position and has been very attentive and supportive since contacting me. Thank you so much for all your help.... See more
Company replied
Company details
Written by the company
Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work. We understand the importance of a job in your life and we want to help you find work that feels good. As the No.1 recruitment agency in the world, we’ll help you continue to grow as your needs and ambitions change. Our specialist consultants across the UK are experts in their local markets. Working across over 70 branches in England, Scotland, Wales and Northern Ireland our teams are focused on matching the right candidate with the right workplace.
Contact info
Randstad, 450 Capability Green, LU1 3LU, Luton, United Kingdom
- www.randstad.co.uk
3.4
Average
670 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 89% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Randstad UK
Hello Mohith,
Thank you for your review on Trustpilot. We appreciate you taking the time to leave a lovely comment. Good luck!
Regards,
Gayathri R
Amazing support and help with setting…
Amazing support and help with setting me up with the employer and smoothing out confusions!
20 February 2025
Unprompted review
Reply from Randstad UK
Hello Michael,
Thank you for your review on Trustpilot. We appreciate you taking the time to leave a lovely comment. Good luck with your new role with us!
Regards,
Gayathri R
Reply from Randstad UK
Hello Adetola,
Thank you for your review on Trustpilot. We appreciate you taking the time to leave a lovely comment.
Regards,
Gayathri R
Ranstad is NOT on companies house…
Thought I was working for 'Ranstad Education' between 2021 and 2023 - thats what the emails said. Started off well. New job in 2024bbut couldn't get a reference. Had to prove employment with an HMRC PAYE printout for the last 5 years. BUT.... the PAYE showed no 'Ranstad Education'. Instead: ranstad solutions Ltd, ranstad hr solutions Ltd & ranstad Public Services ltd. I checked Companies House. Ranstad Education folded in 2022 and Ranstad Solutions folded in 2015. There are no other Ranstads on Companies House. I'm still getting e-mails from Ranstad Education. SO WHATS GOING ON?
19 February 2024
Unprompted review
Reply from Randstad UK
Hello Karen,
Thank you for writing a review of Randstad on Trustpilot. We're disappointed to hear that you are unhappy with your experience with our organisation, however we appreciate the detail you have provided describing your overall experience. We will feed this information back to the teams involved in your experience; we are always keen to hear from all individuals as we aim to continuously improve our services for everyone using Randstad.
Regards,
Gayathri R
It was an easy experience.
14 February 2025
Unprompted review
Reply from Randstad UK
Hello Faizan,
Thank you for your review on Trustpilot. We appreciate you taking the time to leave a lovely comment.
Regards,
Gayathri R
Worse experience than ever for careers…
Worse experience than ever for careers and support workers. They promised people shift and give you one for one week and you could
Go months without jobs. The first shift is to make sure your name is registered as their employer with HRMC! They are frauds. Their staff expeciay Angela is rude and racist!
No communication or proper work schedule or information about the client you work with and if mistake happens they will blame you!
7 February 2025
Unprompted review
Reply from Randstad UK
Hello Tony,
Thank you for writing a review of Randstad on Trustpilot. We're disappointed to hear that you are unhappy with your experience with our organisation, however we appreciate the detail you have provided describing your overall experience. We will feed this information back to the teams involved in your experience; we are always keen to hear from all individuals as we aim to continuously improve our services for everyone using Randstad.
Thank you once more, we wish you the best with your future endeavors.
Regards,
Gayathri R
Placement Assessment Day
Everyone at the facility was really welcoming and it made the whole interview experience a lot more relaxed which in turn made me and the other attendees less nervous so we were able to be ourselves more.
Updated:
(Although I didn’t get the placement was a great experience non the less)
23 January 2025
Unprompted review
Reply from Randstad UK
Hello Henry,
Thank you for your review on Trustpilot. We appreciate you taking the time to leave a lovely comment. Good luck with your new role with us!
Regards,
Gayathri R
Great tour round the facility
Great tour round the facility. All questions were answered, very friendly group and very helpful through the whole process.
23 January 2025
Unprompted review
Reply from Randstad UK
Hello Anthony,
Thank you for your review on Trustpilot. We appreciate you taking the time to leave a lovely comment. Have a lovely day!
Regards,
Gayathri R
I have not worked with Ranstad…
I have not worked with Ranstad education for over 7 years and I've just had the 5th person contact me asking if I am looking for work within education in 2 months and have since changed career.
I have explained this now to 5 people in 2 months asking me if I'm still looking for work in the education sector.
3 people have told me that they are very sorry and that they will write a note on the call log and remove my contact number but after continuously being lied to, I am gradually losing my patience with Ranstad.
3 January 2025
Unprompted review
Reply from Randstad UK
Hello Christina,
Thank you for writing a review of Randstad on Trustpilot. We're disappointed to hear that you are unhappy with your experience with our organisation, however we appreciate the detail you have provided describing your overall experience. We will feed this information back to the teams involved in your experience; we are always keen to hear from all individuals as we aim to continuously improve our services for everyone using Randstad.
Regards,
Gayathri R
Worked for 14 months for a local…
Worked for 14 months for a local council through Ranstad which I thought was great as I was working from home but this set up turned sour once I was given a weeks notice just like that. Decided that they were going to go automated which for the scale of the job seems iffy as the other lass would have also gone. Asking me to take my it stuff back to head office where I had to pay for the privilege, cost £25 in petrol. There is an office local to me but even though I got most of the stuff from this place. Boss’s boss was an absolute arse to my parents who took this back for me, speaking over them!! Got myself a better job where I know this is for the long haul. Will never use randstad again, pay always wrong when my team leader was on holiday which was most of the time, ring to no avail. Absolute shocking!!!
8 November 2024
Unprompted review
Reply from Randstad UK
Hello there,
Thank you for writing a review of Randstad on Trustpilot. We're disappointed to hear that you are unhappy with your experience with our organisation, however we appreciate the detail you have provided describing your overall experience. We will feed this information back to the teams involved in your experience; we are always keen to hear from all individuals as we aim to continuously improve our services for everyone using Randstad.
Thank you once more, we wish you the best with your future endeavours.
Regards,
Gayathri R
Professional
Quick and clear feedback with respect in a professional way
13 December 2024
Unprompted review
Reply from Randstad UK
Hello,
Thank you for your review on Trustpilot. We appreciate you taking the time to leave a lovely comment. Good luck!
Regards,
Gayathri R
Twice I have received a phone call…
Twice I have received a phone call about a vacancy they have for me, twice I’ve enrolled and twice I’ve never heard a thing from them after... will there be a third? NO WAY!
8 December 2024
Unprompted review
Reply from Randstad UK
Hello Elsie,
Thank you for taking the time to complete a review. We are sorry to hear about the issues you have been having in communicating with our partner company during your job search with Randstad.
We value all feedback and using the information you have provided, will ensure that this is taken onboard with the relevant teams to help in improving our service in the future.
Regards,
Gayathri R
Horrible company to work for
Horrible company to work for they treat you like your just a number, there are so much other agencies you should try before going to Ranstad. they are a very big company which is the only positive but other than that they will register you and never give you shifts regardless of how hard you work. They have there main staff which they will allocate there shifts to, it’s just not fair I’ve tried for years now and they keep gas lighting me saying they have no shifts available even though I’ve spoken to other people who work for them and they have had loads of shifts. I have had nothing but good feedback every time I’ve been to the homes they have sent me to so there is no valid reason it’s just down to
Favouritism instead of how good you are at your job. If they have done the same to you please leave a review and let people know because I’ve seen them do it to multiple staff who work for them not just myself.
8 August 2024
Unprompted review
Reply from Randstad UK
Hello Bethany,
Thank you for writing a review of Randstad on Trust pilot. We're disappointed to hear that you are unhappy with your experience with our organization, however we appreciate the detail you have provided describing your overall experience. We will feed this information back to the teams involved in your experience; we are always keen to hear from all individuals as we aim to continuously improve our services for everyone using Randstad.
Thank you once more, we wish you the best with your future endeavors.
Kind Regards,
Gayathri R
My experience was pleasant and helpful
My experience was pleasant and helpful, Thomas Chipchase was supportive and helped me through out the process. My only critique was that I was not informed of the company name before my interview and I received the wrong address. However, a quick email and it was resolved in less than 15 minutes, this was minor since the blame is not all their as I share some of it for not being fully informed.
22 November 2024
Unprompted review
Reply from Randstad UK
Hello,
Thanks for the great review you took the time to write for us!
It's great to hear how Thomas Chipchase assisted and supported you throughout the whole process and that they were there for you every step of the way. We really value all feedback and appreciate you sharing that for other candidates to see.
Regards,
Gayathri R
Good interview preparing
Thomas Chipchase was very communicative about clothing for the interview. Also, he explained clearly how to communicate within the interview such as possible questions I would to be asked within it.
8 November 2024
Unprompted review
Reply from Randstad UK
Hello,
Thank you for your review! We're always impressed with the service Thomas Chipchase provides. We'll be sure to pass this great feedback on. Good luck with the job search!
Regards,
Gayathri R
Amazing company thanks to all the team…
Amazing company thanks to all the team for the job and the updates and to toni taylor for everything kind regards billy
29 November 2024
Unprompted review
Reply from Randstad UK
Hello,
We would just like to say a big thank you for leaving a review for us. We really value all shared feedback as it helps us with the quality of service we offer to our candidates. It's great to hear how Toni & the team supported you throughout.
Thanks
Abbie
Probably one of the worst agencies I’ve…
Probably one of the worst agencies I’ve ever had to deal with. They send your cv to every company they can and don’t inform you. They don’t pick up any calls or reply to any emails. I don’t think there’s a single good thing I can say about Ranstad
28 October 2024
Unprompted review
Reply from Randstad UK
Hello,
Thank you for writing a review of Randstad on Trustpilot. We're disappointed to hear that you are unhappy with our customer service.
We will feed this information back to the teams involved in your experience; we are always keen to hear from all individuals as we aim to continuously improve our services for everyone using. If you are able to provide more information you can send it over to customersupport@randstad.co.uk.
Thanks
Abbie
I would give zero stars if I could
I would give zero stars if I could. Worst customer service I have ever encountered. Written many emails, no replies!!!
22 November 2024
Unprompted review
Reply from Randstad UK
Hello,
Thank you for sharing your feedback on Randstad's services here on Trustpilot.
We are sorry to hear about the poor experience received whilst working with us. We understand the importance of a reliable, professional and communicative service and we are disappointed when we hear that things haven’t gone quite right.
With your permission, we'd love the opportunity to discuss your feedback in more detail, understand the details and try to help where we can. If you'd like to provide more information please reach out to us at customersupport@randstad.co.uk at any time.
Kind Regards
Abbie
BEWARE !
*Do not let them sit on your personal details/read the reviews here: they are notorious for abusing candidates. Avoid at all costs.*
IF you’re foolish enough to answer a call from this lot (they scout for jobs from job boards) ~ get your details off their systems. They will zap time energy sanity over jobs they don’t have ownership over.
Harrowing reviews and tears on line are all for good reason and mirrored by experience if you are foolish enough to grant them a nanosecond.
The man I dealt with had an alleged managerial title. He and his colleagues deploy mendacity through their teeth - as a norm - covering for each others’ nefarious incompetence. Do not ever go near Randstad in the SE - education dept - they are off the scale of recruiter horror stories and support groups have formed: let’s face it - many of them are notorious but this lot …my gods ~ couldn’t make it up …
This lot have you researching who the regulatory body is - for the recruitment industry: they are heinous on a level extraordinary even in a broken country.
11 November 2024
Unprompted review
Reply from Randstad UK
Hello,
Thank you for sharing your feedback on Randstad's services here on Trustpilot.
We are sorry to hear about the poor experience received whilst going through the recruitment process with us. We understand the importance of a reliable, professional and communicative service and we are disappointed when we hear that things haven’t gone right.
We will feed this information back to the teams involved in your experience; we are always keen to hear from all individuals as we aim to continuously improve our services for everyone using Randstad.
Kind Regards
Abbie
Friendly and informative
Friendly and informative. They help you every step of the way.
21 November 2024
Unprompted review
Reply from Randstad UK
Hello,
Thank you so much for taking the time to write a review for Randstad! We shall certainly feed this glowing feedback to the team and let them know! If you are able to provide the information on where you work?
Here at Randstad, we really appreciate any feedback as it helps us positively develop the quality of service we offer to all our candidates. We look forward to working with you next year!
Thanks
Abbie
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