Fast delivery. Initially when I placed my order, I realized after 3 days I ordered the wrong item. So I quickly contacted customer support and they reversed my order. I received my refund a few day... See more
Company replied
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See what reviewers are saying
Very wide range of products, quick processing time, quick delivery, discount coupons that apply on already discounted items, also it seems like they pack at least some of their products fresh when the... See more
Company replied
Shipping is fast and some of the products are good, but others are faulty. For example a 500g bag of "premium" walnuts had fingernail sized bits of hard walnut shell in them: easy to break a tooth w... See more
Company replied
Rawfoodshop has become my go-to for high-quality raw foods. Their selection is impressive. The only thing missing? A delivery service. As someone who shops frequently and buys in bulk, having the op... See more
Company replied
Company details
Written by the company
Sveriges första och största e-butik med ekologisk mat och levande föda. Rawfood, veganmat, ayurveda, superfood och glutenfritt till marknadens bästa priser! Välkommen in! http://www.rawfoodshop.se/
Contact info
Östergatan 26, 21122, Malmö, Sweden
- support@rawfoodshop.se
- www.rawfoodshop.se
4.2
Great
5k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Trustworthy company
Trustworthy company with vast amount of products. Have never order nuts or other 'fresh' items so i have no opinion but everything else is of great quality. Fast and extremely helpful customer service.
2 February 2021
Unprompted review
High quality products with discounts…
High quality products with discounts for the best price on the market. Very fast delivery.
7 January 2021
Unprompted review
Poor quality
Products were received on time but the quality is very poor. I ordered almonds, cashews & walnuts.
29 December 2020
Unprompted review
Reply from rawfoodshop.se
Hi! Im sorry you are not happy with your products, please contact our customer service at support@rawfoodshop.se with batch and order number and they will help you.
Best Regards,
Louise, customer service.
Great products
14 September 2020
Unprompted review
Great company
Very good quality products, well packed and fast delivery.
28 August 2020
Unprompted review
The best products that really matter…
The best products that really matter for a healthy lifestyle and very quick delivery.
21 August 2020
Unprompted review
Great products
Great products. I ordered macadamia, almonds, hemp, sesame, chia and coconut, and all of them are very tasty and of high quality. Very fast delivery. Good prices.
24 July 2017
Unprompted review
Send to wrong adress. Thier costumer service does not replay.
I ordered to Denmark and paided for shipping to Denmark, but the package was sent to Sweden – even though they guided the way for me to order the package for Denmark and they promised to get it to the right address in Denmark. I ordered on the 19th of November and then wrote again to costumer service on the 19th of November, 20th of November, 25th of November, and the 9th of December. No response at all after the order was made and they received the money. I tried to phone Reco Market, but there is only an answering machine which tell you to send an email. I would like to buy their products and get my package, but when they do not deliver it to me nor answer my emails, it does simply not make sense to do business with Reco Market - especially if you are a customer outside of Sweden.
Kind regards,
Anders
Order #100027609
Update
The reason why Reco Market did not answer me was because my mails were lost in their spam filter. Unprofessional when email is the only way to communicate with Reco Market.
Furthermore Reco Market delivered some wrong products.
15 December 2014
Unprompted review
Reply from rawfoodshop.se
Hi Anders,
Im sorry this happened to you and I don't want to leave it unanswered even if it is long ago now. Since 2015 we have been growing a lot and I hope that you want to try our new and improved website! Contact our customer service and they will make your first experience up to you!
Best regards,
Louise
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