Raymour & Flanigan - Jersey City Reviews 

97
TrustScore 4.5 out of 5

4.4

440 Route 440, 7305 Jersey City, NJ, US


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Rated 5 out of 5 stars

I worked with Garyl Robinson. My first visit to the store was just to look around. Gary asked what I was looking for and showed me a few options. I liked that he wasn’t pushy, he gave me stats on item... See more

Company replied

Rated 5 out of 5 stars

If you are talking about the sales representative. He was very knowledgeable about the couch I selected on line. He was also very helpful about bringing out some of the items I hadn't considered or... See more

Company replied

Rated 5 out of 5 stars

Sales Rep Garyl Robinson is always available by multiple means. Very responsive and attentive regardless of the total amount of the order. He is very knowable of the items and is able to quickly re... See more


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Children's Furniture Shop
  4. Homewares Shop
  5. Interior designer
  6. Mattress Shop

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 440 Route 440, 7305, Jersey City, NJ, United States

  • 2012531781

4.4

Excellent

TrustScore 4.5 out of 5

97 reviews

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4.4

All reviews

(97)

4,190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

AWESOME

Salesman was Amazing and patient with myself and my family. Great experience again with Raymour & Family.

4 May 2023
Raymour & Flanigan - Jersey City logo

Reply from Raymour & Flanigan - Jersey City

Thank you Moses Young for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Mary Florence was extremely helpful

Mary Florence was extremely helpful, friendly and professional. The quality of Raymour furniture is beyond comparison. Your record would reveal that my wife, Alia and I always shop and made large purchases at Raymour in Jersey City. Please do not forget to put us on your promotions.

1 May 2023
Rated 2 out of 5 stars

Didn’t get furniture delivered yet

Didn’t get furniture delivered yet , ordered a couch and dining set online, wanted to purchase it on sale at quoted price but went checked out price went up 300$, spoke to someone on phone said he would change it but price still stayed same , debating whether to cancel my order, because couldn’t get answer from customer service

23 April 2023
Raymour & Flanigan - Jersey City logo

Reply from Raymour & Flanigan - Jersey City

Hello John. Sorry to hear you had this experience in our showroom. That's certainly not how we want our customers to feel while shopping with us. If you'd like to talk with us further about this, feel free to email your order details to rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -Jeff V.

Rated 1 out of 5 stars

Awful

Awful, disgusting, horrible company to buy ANYTHING from. They left us waiting for the couches almost 1 konth when they said 1 week it will be delivered. Once the item is paid in full you're screwed!! They are careless.

Raymond and Flanigan are THIEVES!!! PLEASE DO NOT BUY ANYTHING FROM THEM.....THE BEST STORE IS WEST ELM.

8 March 2023
Unprompted review
Raymour & Flanigan - Jersey City logo

Reply from Raymour & Flanigan - Jersey City

Hi Sanaa. We are sorry to hear about the delay with your delivery, as we take pride in our delivery time and services. We would love to get you in touch with someone from our team to talk about this further. Please email us at RFCare@raymourflanigan.com with your order details. Thank you. -Jeff V.

Rated 5 out of 5 stars

Sales Rep Garyl Robinson is always…

Sales Rep Garyl Robinson is always available by multiple means.
Very responsive and attentive regardless of the total amount of the order. He is very knowable of the items and is able to quickly replace an out-of-stock item with a like item in what feels like seconds.

24 February 2023
Rated 5 out of 5 stars

Mary is one of the most experienced…

Mary is one of the most experienced sales women I ever work with. Very knowledgeable. Thank You

21 January 2023
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Reply from Raymour & Flanigan - Jersey City

Thank you so much for your kind review! It's great to hear that your sales person provided you with an excellent sales experience and you found her to be knowledgeable. We really appreciate you taking the time to leave us this feedback and hope to serve you again soon! -Jeff V.

Rated 5 out of 5 stars

Employee/Salesperson was attentive to…

Employee/Salesperson was attentive to questions.

22 December 2022
Raymour & Flanigan - Jersey City logo

Reply from Raymour & Flanigan - Jersey City

Thank you for taking the time to leave a review, P.! We're happy to hear that your sales associate was helpful and attentive!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

I was absolutely delighted with the…

I was absolutely delighted with the service, from the showroom to the delivery. There was outstanding communications, professional care and timely service. All I can add is: bravo and many thanks!

Peace,

Fr Rocco C Danzi, SJ

30 June 2022
Raymour & Flanigan - Jersey City logo

Reply from Raymour & Flanigan - Jersey City

Thank you Rocco Danzi for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Excellent delivery very professional

Excellent delivery very professional, kind and quick. Also followed mask policies.

23 October 2021
Raymour & Flanigan - Jersey City logo

Reply from Raymour & Flanigan - Jersey City

Hi Cill! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W

Rated 3 out of 5 stars

Legs loose on the accent chair

Legs loose on the accent chair. Cloth ripped under the accent chair. Strings coming lose from the couch. Don’t trust that your furniture will be good on delivery. Inspect it. I’m hoping my furniture will perform well in the long run

23 October 2021
Rated 5 out of 5 stars

Good

Good atention

20 October 2021
Raymour & Flanigan - Jersey City logo

Reply from Raymour & Flanigan - Jersey City

Hi Asturia,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

Rated 5 out of 5 stars

Happy satisfied customer!

My experience with Raymour & Flanagan was great today. I’m a first time buyer & I must say everything about the delivery was accurate. They showed up on time, sent text messages upon the arrival. The set up was very fast and efficient, my dining table is beautiful as well. Thank you Raymour & Flanagan

14 September 2021

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