My wife and I initially went to the Lake Grove store to look for a new couch. We were helped by Samantha whom was very friendly and informative and guided us to the exact couch we were looking for. We... See more
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See what reviewers are saying
Joe Giordano was great! He greeted us at the door and showed us the mattress we wanted to see. He was very knowledgeable and friendly. He answered all our questions and explained all the details. He... See more
Samar Chrayde-Perez, the consultant that worked with me was wonderful. She took her time, explained everything thoroughly and made suggestions regarding my purchases. I was looking to buy a loveseat... See more
No one checked or asked me if all the information on my receipt was up to date. I had to go back to the same store the following day and make sure they gave me an updated receipt with the correct emai... See more
Company replied
Company details
- Home Furniture Shop
- Bedroom furniture shop
- Children's Furniture Shop
- Homewares Shop
- Interior designer
- Mattress Shop
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
3147 Middle Country Road, 11755, Lake Grove, NY, United States
- 6312857530
4.6
Excellent
269 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Patti F
Patti F. at the Lake Grove store was in the front to greet us right away. She was patient, pleasant and honest. She listened and took us directly to what we were looking for. She made us feel very comfortable during our decision making process. Thank you Patti! I wouldn't hesitate to ask for you when I am in need for my next piece of furniture.
2 September 2024
Unprompted review
Reply from Raymour & Flanigan - Lake Grove
Dear Donna,
Thank you so much for sharing your wonderful experience at our Lake Grove store! We're thrilled to hear that Patti provided you with such attentive and honest service. It's great to know she made you feel comfortable and helped you find exactly what you were looking for. We truly appreciate your kind words and look forward to assisting you with your future furniture needs.
Best regards,
The Raymour & Flanigan Team
Mustafa was the absolute best
Mustafa was the absolute best! He helped my fiancé and I figure out the best finance options and pick the couch set that best fit our needs as a family with small children and pets. We had first gone to Bob’s and were only looking to compare, however our experience at R&F has us customers for life now!
2 September 2024
Reply from Raymour & Flanigan - Lake Grove
Dear Samantha,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Mustafa provided exceptional service and helped you and your fiancé find the perfect couch set for your family. It's great to know that our finance options and customer service made such a positive impression. We truly appreciate your kind words and are delighted to have you as lifelong customers. If you need any further assistance in the future, please don't hesitate to reach out.
Warm regards,
Raymour & Flanigan Furniture and Mattress Store
R&F is our go to furniture store!
Yesterday was the third time we went to raymour and flanigan. Each time we purchased furniture for our new house. John assisted us each time. He was so helpful and was able to answer all our questions. R&F is our go to furniture store!
27 August 2024
Reply from Raymour & Flanigan - Lake Grove
Dear Doreen,
Thank you so much for your kind words and for choosing Raymour & Flanigan as your go-to furniture store! We're thrilled to hear that John has been able to assist you each time and provide the helpful service you deserve. It's wonderful to know that you are happy with your purchases for your new house. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Quick and professional
Quick and professional. Asked me if everything was good and even offered to tighten up a few things. Great guys
27 August 2024
Reply from Raymour & Flanigan - Lake Grove
Hi Kyle,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a quick and professional experience with our team. It's great to know that they went the extra mile to ensure everything was to your satisfaction. We appreciate your kind words and look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Patti was so patient with us figuring…
Patti was so patient with us figuring out what the best bedroom set would be the best for our new apartment and if we changed our mind about a certain piece there was not a problem to change it
26 August 2024
Reply from Raymour & Flanigan - Lake Grove
Dear Alexis,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Patti was able to assist you with patience and flexibility in finding the perfect bedroom set for your new apartment. Your satisfaction is our top priority, and it's great to know that you felt comfortable making changes along the way. We hope you enjoy your new furniture and look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Reply from Raymour & Flanigan - Lake Grove
Dear Mark,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our customer service team was attentive to your needs. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Salesperson was the Best
Our salesperson Mustafa Ali worked with us to decide on the mattresses we needed for a daybed with trundle. He was professional, patient, and thorough.
12 August 2024
Reply from Raymour & Flanigan - Lake Grove
Dear Linda,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Mustafa Ali provided you with professional, patient, and thorough service while helping you choose the perfect mattresses for your daybed with trundle. Your satisfaction is our top priority, and it's great to know that Mustafa met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Reply from Raymour & Flanigan - Lake Grove
Hi Jeff,
Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our service. Our team always strives to provide a positive and patient shopping experience, and it's great to know we hit the mark for you. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Very RUDE staff. The email i received said it was…
The email i received said it was available for pickup on 7/9/2024. Which happened to be my day off. Perfect timing. I drove over 20 miles from my house to pickup the dresser. The girl at the counter said they don’t do pickups on Tuesdays and was quite rude even when i showed her the email. Why would the web site allow a day to be chosen for pickup that is not a viable day.
9 July 2024
Reply from Raymour & Flanigan - Lake Grove
Thank you, Angela, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
I purchased dining room furniture today…
I purchased dining room furniture today at the Lake Grove store. Samantha Burden helped me yesterday and when I returned today. She is knowledgeable and pleasant. She showed me many different sets and helped me select the one that best suited my needs. She even gave me dusting tips to reach between the glass and wood tops. I will ask for her help each time I come to the store.
6 July 2024
Unprompted review
Reply from Raymour & Flanigan - Lake Grove
Thank you so much for your review, Judith! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Lake Grove
Hello John M. Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
Courteous and professional help
Courteous and professional help. Large selection of reasonably furniture. Found exactly what was needed
8 June 2024
Reply from Raymour & Flanigan - Lake Grove
Thank you, Leif, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Sales person THE BEST very helpful and…
Sales person THE BEST very helpful and knowledgeable
20 May 2024
Reply from Raymour & Flanigan - Lake Grove
Thank you so much for your review, Pablo! We're so happy to hear you had a great experience and that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Joe Giordano helped us pick out our…
Joe Giordano helped us pick out our couch he was very informative and thorough.
20 May 2024
Reply from Raymour & Flanigan - Lake Grove
Hello Jane Stewart! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Our salesperson
Our salesperson, Zahita was excellent.
She made the purchase a pleasant experience.
She was able to answer our questions, she is very knowledgeable about all the products.
Prices are fair and very quick delivery.
18 May 2024
Reply from Raymour & Flanigan - Lake Grove
Thank you so much for your review, Dennis! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Mustafa
Mustafa, our salesperson made every effort to show us many different recliners and share his knowledge about them.First class experience.
14 May 2024
Reply from Raymour & Flanigan - Lake Grove
Thank you so much for your review, Robert! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
KK was excellent in helping us choose…
KK was excellent in helping us choose our furniture.
She is knowledgable and pleasant to work with.
14 May 2024
Reply from Raymour & Flanigan - Lake Grove
Hello Joan Bencivenga! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Best experience at a furniture store
My husband and I just went to the store to look for new living room furniture. After looking around we found a living room set that we liked. There was a salesman by the name of John Ruggiero that helped up. He was super knowledgeable and helpful. I have to say, if it wasn't for him we probably would have kept looking at other places. Everyone knows what its like to go to a store like this and be harassed by the sales people lol. AND I never do a review or anything like this, but I figured give credit where credit is due. My husband and I had a very good and easy experience this time. So thank you John!!
5 May 2024
Reply from Raymour & Flanigan - Lake Grove
Thank you, Jennifer, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Joe was amazing
Joe was amazing - great selection, more than we o ave asked for and the best sales person you could ask for.
29 April 2024
Reply from Raymour & Flanigan - Lake Grove
Hello Aaron! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
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