Raymour & Flanigan - Natick Reviews 102

Carl was great! The whole process was super easy and he followed me up and downstairs a thousand times!

Nicely played out store. Great prices.
Andy Nyuen helped us greatly. Easy process overall

Staff's no pressure sales pitch; knowledge of product and swift completion of transaction; military discount was a plus; quick delivery; absolutely love the product; will definitely continue to do business.

Jamal Nelson the sales rep was most knowledgeable and very pleasant! There is a lot of beautiful, well made furniture. Lots of choice! We visited Crate & Barrel , as well, We returned and Jamal helped us purchase an American Leather sleeper sofa

Lots of information from the salesman on difference in mattress material and choosing the right mattress.

David O'Connor made it great. He's was super helpful and was able to get me what I needed, quickly and without any hassle.

Staff and Customer Service helpful and thorough at every step of the process. Looking forward to receiving the recliner I ordered and feel very appreciative of the attention paid to the purchase and delivery scheduling process I went through.

My husband and I decided to visit the new Natick location on Saturday while we were at the mall with our daughter. We were not expecting to make a purchase.

We had always been intrigued by the purple mattresses and so we spent some time checking them out. We met both Carl and Michael. Michael knew an awful lot about the purple brand and talked us through all of the details of how it can benefit us.

We left the store, not making a purchase, but certain that we would at some point in time. After a couple of days of discussing, we realized our existing mattress was 10 years old and out of Warranty and the price discussed with Carl and michael was so good. It was hard to pass up.

We called the store on Tuesday and worked with Carl in order to close the deal. He was even able to offer a slightly better price than the weekend before due to a promotional change.

We literally received our mattress the next day along with an incredible adjustable base.

Well, the mattress and the base are amazing, the service we got with both Michael and Carl was top-notch. Both very attentive, not heavy on the sales, but very detailed in the information provided. Additionally they are both just really nice guys.

Thank you so much for the great experience. we will be back.

Mark was fantastic! Knowledgeable and very helpful.

Our whole experience was five stars from start to finish on 6/13. We knew what we wanted when we walked in and our salesperson Aubrey took us right over to the item and didn’t try to upsell us or pressure us for add ons of any kind. He was professional and courteous throughout the whole transaction. The checkout procedure was quick and we are getting our item delivered today. Raymour and Flannigan is definitely our new furniture store from now on.

Great salesman. Marvelous selection of furniture. But the computer glitch in chargin too almost an hour. Yuch.

Great service.

The way he treated me like family

Impressive showroom. Impressive people.
We were not "attacked" when we entered the store as we have been at other furniture stores. We had time to look for what we wanted before being approached.

Makeda was awesome. She listened to what we wanted and took us directly to the display of small dinette sets we were looking for. She answered all our questions, made some excellent suggestions, and did not try to upsell us. She even asked if we might qualify for any discounts (such as military).

We highly recommend the store and Makeda!

We had a great experience at the new Natick, MA store. Our sales associate, Ankit, was knowledgeable and patient as we explored the sofa and loveseat combinations with recliners built in. We were greeted when we came in the store each time and everyone helped us navigate the decision. Would readily return for future purchases!

Well, I went in looking for a recliner that most furniture stores don’t make anymore and there was exactly what I was looking for! I got it for a great price and they set up delivery for Wednesday. The sales person was excellent. Thank you, Aubrey.

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I had an excellent experience shopping for furniture thanks to Carole DaouFrom the moment I walked into the store, she was friendly, knowledgeable, and genuinely interested in helping me find exactly what I needed. She took the time to answer all my questions, offered helpful suggestions without being pushy, and made the entire process easy and enjoyable.
Her professionalism, patience, and attention to detail really stood out. It's rare to find someone who provides such outstanding customer service, and she went above and beyond to make sure I was happy with my purchase. I highly recommend working with her if you're shopping at this store. Thank you for such a wonderful experience!