Raymour & Flanigan - Natick Reviews 

The service was excellent. We found exactly what we were looking for, and all of our questions were answered thoroughly. The representative who assisted us was very friendly, knowledgeable, and professional. We are very happy with our purchase and truly appreciate the outstanding customer service.

The service was great. Carl Latortue was kind and patient. I was there to purchase a counter height table and ended up purchasing a chairside table as well.

Daquan at the Natick store was excellent! Very nice and knowledgeable. He made our buying experience enjoyable.

Aubrey was awesome! He assisted us with patio furniture. He was knowledgeable, professional, and friendly. Employees like Aubrey elevate the shopping experience. Thanks for the great service!

Matty G was very helpful and knowledgeable.

From the moment we walked in the store, the salesman, Matthew, was very welcoming and helpful and friendly. No matter how many questions we asked him, he was very patient and answered every question and was very helpful. We feel like we chose the perfect chair for us, and he and the store manager were wonderful and gave us the best price and did all that they could to get us the chair as quickly as possible. We would definitely go back to this store for future purchases.

Great no pressure service, sales staff looked for discounts

First, it seemed ridiculous and was inconvenient that I had to go to the store in person to order a simple metal bed frame. Why couldn't I order and pay for it online? Second, the very nice person who helped me had a terrible time with the technology of inputting my order in his tablet--he had to get another tablet when his didn't work, and the ordering process for him seemed overly complicated. When I went to check out and pay, their payment machine wasn't working initially! They definitely need a technology upgrade over there. Sometimes I miss the days of pen and paper! The whole thing took much more time than it should have, and was anxiety-producing, since it took me away from my disabled husband for longer than I had anticipated.

DJ was great when he took my call, was very timely in his follow up, had everything ready when I arrived at the store earlier today and the whole transaction was completed in under an hour.

DJ made it easy and was very helpful and knowledgeable. I can't wait to get the bedroom set.

Rob was amazing to work with! He was very informative, honest and worked with my aunt and I to find all that we needed. It was calmest and easiest furniture purchasing experience I’ve ever had. I will definitely be back and recommending this location to others! Thank you!

Carl was amazing. Best customer service I’ve received in years

Jamal was fantastic to work with. He was friendly, attentive, and never once made us feel pressured into making a purchase. He took the time to answer all of our questions thoroughly, and the entire process was smooth from start to finish. It's clear your team is well trained and focused on providing great customer service. We really appreciated the experience and would definitely recommend working with Jamal.

Alejandro was very helpful and adept at getting information/pricing on his devices. He was considerate and knew to give us space when we needed to discuss information or make decisions.
Michael provided a wealth of expertise about mattresses, and Mark provided information when necessary but allowed Alejandro to do his job.

Carl was great! The whole process was super easy and he followed me up and downstairs a thousand times!

Nicely played out store. Great prices.
Andy Nyuen helped us greatly. Easy process overall

Staff's no pressure sales pitch; knowledge of product and swift completion of transaction; military discount was a plus; quick delivery; absolutely love the product; will definitely continue to do business.

Jamal Nelson the sales rep was most knowledgeable and very pleasant! There is a lot of beautiful, well made furniture. Lots of choice! We visited Crate & Barrel , as well, We returned and Jamal helped us purchase an American Leather sleeper sofa