Raymour & Flanigan - Natick Reviews 

154
TrustScore 5 out of 5

4.8

Worcester Street 1245, Suite 3203, 01760 Natick, Massachusetts, US


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See what reviewers are saying

Rated 5 out of 5 stars

Matthew G was a great salesperson and overall nice guy with a funny sense of humor. Matt engaged his managers to give us a great discount during tax free weekend . Matt got our delivery service for ou... See more

Rated 5 out of 5 stars

Growing up in Western NY, we purchased our furniture from Raymour & Flanigan. When I moved here, I had bought my furniture from the local places. I always felt something was missing, I never had conne... See more

Rated 5 out of 5 stars

My daughter and I had an amazing experience with Johnathan who drove out from New Jersey to work in Massachusetts for tax free weekend. We were specifically looking at mattresseses and he gave us sp... See more

Rated 3 out of 5 stars

I personally went to purchase several items for a new townhouse I'm moving to. The salesperson was very professional but before I left I realized this place doesn't have integrity. I'm unsure why sev... See more


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Children's Furniture Shop
  4. Homewares Shop
  5. Interior designer
  6. Mattress Shop

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • Worcester Street 1245, Suite 3203, 01760, Natick, Massachusetts, United States

  • 7742905304

4.8

Excellent

TrustScore 5 out of 5

154 reviews

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4.8

All reviews

(154)

4,135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kevin G was the best salesman ever

Kevin G was the best salesman ever! Very welcoming, informing us and taking us to where the beds were, but then backing off and letting us look without breathing down our necks. just how I like it. He was professional, kind and very funny! I would recommend anyone looking for furniture to go see him!

5 August 2026
Rated 5 out of 5 stars

My sales person was Scott Hyslop

My sales person was Scott Hyslop. Who took the time to show me different examples of what I was looking for. Went over my needs with explanation and detail. What I appreciated most. There was no instant pressure to purchase. Which gave me time to research and think about my purchase. Which made me want to return and make my purchase at your store.

31 July 2026
Rated 5 out of 5 stars

Daquan Turner

I was told about Raymour & Flanigan by my sister who has bought 3 rooms of furniture from you. I had been to a couple of other places looking to see if I could find anything I liked and the Sales people reminded me of an old time used car sales person, My sales rep Daquan Turner was very professional, I enjoyed working with him. I felt no pressure at all. He listened to me when I had told him what I was looking for, He escorted me to the area where I could find what I was looking for and let me walk around looking and came back to check on me a few times, He was very helpfull

2 August 2026
Rated 5 out of 5 stars

Excellent experience

Scott was wonderful. No pressure and we wanted to be in and out of there because we knew exactly what we wanted. He showed us the showrooms we went through them and he knew how to talk with us instead of at us. And so we were in and out of there in 45 minutes with the purchase of a sofa bed and a bureau. That’s what we like… And no pressure sales person And he had a great personality as well.

1 August 2026
Rated 5 out of 5 stars

Great staff

Great staff. Not pushy, but genuinely helpful when you needed it. Good prices, good quality merchandise.

1 August 2026
Rated 1 out of 5 stars

Everything that could go wrong went…

Everything that could go wrong went wrong, except for a good in-store experience. I took a day off from work. Waited for my delivery. It was canceled last minute due to missing parts. Received a bed that was falling apart, poorly put together squeaking. The replacement had a big gouge in it, and you could cut your finger on it. I was supposed to receive my nightstand, but that didn’t happen with the first few orders when I finally received it. It had multiple scratches. I will never order from the store again and I’m still waiting for a technician to set up a service appointment to fix the damage furniture that I received. If there is a quality control inspection of furniture before it is delivered it is not working well there is no excuse for shipping this type of material with poor quality and scratches and damage.

28 July 2026
Rated 5 out of 5 stars

The service was excellent

The service was excellent. We found exactly what we were looking for, and all of our questions were answered thoroughly. The representative who assisted us was very friendly, knowledgeable, and professional. We are very happy with our purchase and truly appreciate the outstanding customer service.

27 July 2026
Rated 5 out of 5 stars

The service was great

The service was great. Carl Latortue was kind and patient. I was there to purchase a counter height table and ended up purchasing a chairside table as well.

25 July 2026

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