Raymour & Flanigan Reviews 

Daquan at the Natick store was excellent! Very nice and knowledgeable. He made our buying experience enjoyable.

The manager who assisted us was polite and knowledgable.I also noticed that all personal were well dressed.

Aubrey was awesome! He assisted us with patio furniture. He was knowledgeable, professional, and friendly. Employees like Aubrey elevate the shopping experience. Thanks for the great service!

Furniture poor quality.

The sales rep was very helpful and the team was very welcoming.

The workers were professional, quick and courteous.

Thank you

We were in and out. Salesperson, Walter was perfect. Stayed close but wasn’t ganging over the top of us. Did not pressure us.

Very Friendly and knowledgably without being pushy.

Service was quick and the work on our couch cushions looks like new and feels sturdy.

Easy order and payment with in home imaging to make sure the choice is perfect.
In store support was very helpful and patient with great choice recommendations.

An amazing experience with a wonderful salesman!

I ordered a love seat to match a previously purchased sofa. It came with a flaw in the seating material. Rather than repair, they ordered a completely new sofa , with same made to order fabric. Arrived, professionally delivered. completely satisfied with service.

Amazing salesperson who was patient and took great care of us.

In and out very quickly. Very polite and efficient.

I ordered my ottoman waited 8 wks and on first day it was damaged and damaged my carpet. You made good and ordered a new one. I waited 10 wks when I called to see where the new one was. Amazingly I was told they could get it to me by Saturday or Sunday. What I find amazing is that if I didn’t call no one was going to call me to tell me my new ottoman was here and in the mean time I was stuck w a broken ottoman that I paid for already! I have purchased all of my furniture from Raymour for many many years and I feel like the quality of the furniture as well as the service has gone down hill.

Professional, attentive sales reps, but not overbearing.

The sales associate was helpful in suggesting a better alternative to the sleeper sofa I originaly wanted. He provided explanations and details aout my purchase such as construction type, materials, etc. i am going back in a few moths for computer furniture because the associate showed a computer desk that I like.

Scott made the process easy. Didn't try to upsell us; he just listened, and offered options that met our specific needs. His lighthearted personality amplified the experience rather than detracting from it, which often happens with retail salespeople. The new store was nice as well.

Salesperson was excellent

Scott was great and made the shopping experience easy! He gave us our space to look around and was very knowledgable when we needed his assistance!