I made an order that after a week I got told they could not fulfill (coronavirus caused warehouse problems so understandable) I got a full refund within 3 days. If the coronavirus wasn't effectin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Answered queries promptly via my preferred method (e-mail) Re-funded me promptly for an RC car that was on a long lead time. D Slack
Awful communication, had an order processed email, then 3 days later a "ready for dispatch" email(bear in mind that delivery is 3-4 days). 9 days later and 2 unanswered emails still nothing has arri... See more
Company replied
Great company, easy to order and kept me informed of the progress throughout. Cannot ask for a better service, especially in the current COVID-19 climate. Could not rate this company high enough, a... See more
Company replied
Company details
Information provided by various external sources
RCToyWorld is now permanently closed.
Contact info
United Kingdom
- www.rctoyworld.co.uk
3.5
Average
176 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product and over all service
Phoned up a spoke to someone for a bit of advice prior to purchasing. The man I spoke to couldn't have been more helpful. Purchursed a nice RC monster truck and as I was local was able to go and collect, saving me the carriage charges. Would highly recommend.
18 April 2013
Unprompted review
Ordered, paid, received.
No fuss, no problems, no delays. I chose the product, ordered, paid, got a confirmation, received the product. Good packaging as well. Nothing to complain about.
18 April 2013
Unprompted review
excellent service couldn't have asked for more
Tthe first product i bought arrived damaged wheni spoke to customer services they couldn't have been more helpful and even added more packing to the replacement to stop the same thing happening again
18 April 2013
Unprompted review
Great product and service.
Had good customer service on the phone, delivery was speedy and the product was exactly what I wanted. Can't ask for more than that really!
18 April 2013
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.