Receipt Hog Reviews 413

TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, most reviewers were unhappy with their experience overall. Many people found the app to be problematic, frequently rejecting receipts for various reasons like being unreadable or blurry, even when the information was clear. Customers also reported significant issues with payments, including difficulties accessing accounts after payout requests and concerns about points adjustments after initial approval. However, some customers also mentioned positive experiences, particularly regarding customer service, describing it as helpful, efficient, and quick to resolve issues. A few other people also felt that the app was easy to use and appreciated the concept of earning rewards for scanning receipts.

What people talk about most

Application

People report ambiguous experiences with the app. Many users express strong dissatisfaction, citing issues... See more

Payment

Customers express significant dissatisfaction with the payment process. Many reviewers report frequent... See more

User experience

Customers consistently note ambiguous experiences with the user experience. Many reviewers express... See more

Customer service

Consumers find customer service to be ambiguous. Many reviewers report difficulty accessing support,... See more

Product

Clients share negative opinions on product. Many reviewers express frustration over not receiving gift cards... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Not responsive to rewards questions. Not getting emails to get redemptions to rewards such as Amazon. Lots of rejected receipts ie; "unreadable" Too much "No date" retakes blah blah etc. If they w... See more

Company replied

Rated 2 out of 5 stars

To many steps with little reward . After finally getting enough for a $40 gift card and with many attempts to retrieve it still can’t figure out how to get it . Customer service office ver little supp... See more

Company replied

Rated 2 out of 5 stars

It's funny how when I take a picture of my reciept on fetch it takes it but on this app it won't. It always says old reciept but I just went shopping the day of. Please improve on this or I'm deletin... See more

Company replied

Rated 2 out of 5 stars

This app rejects more than half my receipts. I re-enter them and rejected again. Seems to me the receipt that has a biggest dollar amount is rejected. There is no one to report this to either. I am go... See more


Company details

  1. Surveyor

Written by the company

A fun and rewarding way to turn everyday shopping receipts into cash.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

413 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

It keeps on disconnecting my apps

It keeps on disconnecting my apps. Can't get points from my online receipts ,cause it always disconnects

8 December 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Nathalie! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 e-receipts" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 1 out of 5 stars

When it came to cashout i waited the…

When it came to cashout i waited the 7days til today no payout

22 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Benjamin! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 rewards" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 1 out of 5 stars

I downloaded this app…tried to reset my…

I downloaded this app…tried to reset my password….been weeks …still waiting on the code to put in to reset

5 October 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Karen! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 login" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 1 out of 5 stars

Extremely bad customer service

Extremely bad customer service. My account was disabled by an agent, when I had contacted customer service for my referral code is invalid since I had more than 5,000 points.
I keep my points over a year to get a better redemption. That's no fair for customers. Guys, Be Aware! When you reach a minimum redemption points ($5), just redeem your points. Otherwise, you'll lose your earnings like me.

17 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 rewards" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 5 out of 5 stars

Customer service was great

Customer service was great. They answered all my requests in a timely manner. I always get my selected method for payout without any problems. I love this app!

13 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Brooke! We hope you enjoy your rewards!

Rated 5 out of 5 stars

Great customer service

Receipt hog has been very great at communication with any issue I have … I’ve been using receipts for a lil while now , that you receipt hog you guys or great

15 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Aisha! We hope you enjoy your rewards!

Rated 4 out of 5 stars

Frustrating user

Frustrating sign in; every time I sign in it says wrong username and or password, even if I saved it to Google! I tried typing it in letter by letter and number by number,.. I've changed it also,.. I wish it would have the option to stay signed in! Please help me!

Sincerely,
Lisa Chavez

15 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Lisa! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 login" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 5 out of 5 stars

Awesome service

I'm very happy with the very prompt resolution to my response!

13 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Denise! We hope you enjoy your rewards!

Rated 1 out of 5 stars

Bad bad bad

If I could give negative stars I would.
To be honest This is an unfriendly experience. They really do not know what they are doing there I have had a ticket in for going on 2 days and they seem not to read them or have the ability to communicate interoffice. I have literally sent 6 replies having to reenter the same information.
No I am not happy and if I get just one more reply about giving them my information I will delete the app and warn everyone I know do not get it. It is not user friendly.

9 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Sherri! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 5 out of 5 stars

Quick responses

Quick responses. Actually read my concern not just a robotic response.

8 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Darcie! We hope you enjoy your rewards!

Rated 5 out of 5 stars

Excellent support

Excellent support. I had to change my phone number through support. It only took about an hour. All went well. Cased out again.

8 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Anna! We hope you enjoy your rewards!

Rated 4 out of 5 stars

I like receipt Hog a lot

I like receipt Hog a lot. I’ve cashed out many times with them. I only gotten to $15 though each time because I can’t wait for the points to build up it takes forever. I wish we earned a little bit more for the receipts but it is what it is. I like it I’ll I continue to keep using it. I’m almost up to $15 again, thank you, Receipt Hog.👌 you’re OK in my book. i’ve been with them since 2020.

8 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Ashlee! We hope you enjoy your rewards!

Rated 5 out of 5 stars

Excellent

Support was prompt, efficient,and friendly, easy to use app and fair rewards system.

6 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Brittany! We hope you enjoy your rewards!

Rated 1 out of 5 stars

Receipt hog disable mine and my family…

Receipt hog disable mine and my family member account for no reason. When trying to email them for past two day no response. I will take action if they don't response as they are eating up our hard earn reward?

2 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Sylvia! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 rewards" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 5 out of 5 stars

Love Receipt Hog

I have been using receipt Hog forever. I needed to change my email address and Shelame was very helpful.

3 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Sandi! We hope you enjoy your rewards!

Rated 5 out of 5 stars

Love this app

Love this app. Had to have my email address changed. Sent request along with the information they asked to verify & it was updated quickly

1 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Christina! We hope you enjoy your rewards!

Rated 5 out of 5 stars

Awesome service

I contacted customer service to update my account. They were awesome!!

31 October 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Gwen! We hope you enjoy your rewards!

Rated 2 out of 5 stars

The silence is deafening

The app is alright. I used it a bit. My concern is that I've put in a request twice now to close my account and received one response saying, "Hello, fellow hogger. We're deeply sorry for our tardiness. We're a small team but we're growing. Are you still experiencing this issue? Please let us know. Cheers." It's been 10 days and still no acknowledgement that I'd like to close my account. The silence makes me think they're avoiding me!

20 October 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 delete account" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 1 out of 5 stars

Terrible

Terrible! Fetch is much better.
Opened Receipt Hog to add receipts like I had been doing for 5 months. Asked me to sign in, when I got in all points everything was gone. Sent an email— no response. Had over 2800 points. WHAT A WASTE OF TIME!

25 October 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Marilynne! Please check your inbox. Cheers.

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