REDELUXE | Luxury Pre Owned Designer Handbags Reviews 

357
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and pristine condition of the products, often finding them exactly as described or even better. The customer service is frequently highlighted as outstanding, with many people appreciating the professional, friendly, and responsive support throughout their purchasing journey. People also consistently commend the fast delivery service, with items arriving quickly and efficiently. The packaging receives high praise for being beautiful, elegant, and meticulously prepared, enhancing the unboxing experience. Many consumers appreciate the detailed product descriptions and photos, which contribute to a trustworthy and confident purchase.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently praising the high quality and pristine... See more

Quality

People report positive experiences with quality, consistently praising the pristine condition of bags, often... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as top-tier, stellar, and... See more

Service

Customers had positive experiences with service, often describing it as excellent, professional, and... See more

Delivery service

Consumers express high satisfaction with the delivery service, frequently highlighting its speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional & patience go hand in hand via Redeluxe! This was my 1st purchase & writing this special review to let others know of my utmost confident, trustworthy experience… rare to find these days... See more

Rated 5 out of 5 stars

I bought my first Chanel bag through Redeluxe and I couldn't be happier with the whole process from start to finish. I had waited years to find the colour I wanted and I only wanted silver hardware so... See more

Rated 5 out of 5 stars

Here we are again , just got my bag # 3 from The best reseller ever REDELUXE. What an amazing experience over and over , love my vintage very hard to find shoulder Birkin. My bag is beautiful, packa... See more

Rated 5 out of 5 stars

Five stars isn’t enough—REDELUXE is my new go-to for luxury bags. As a Hermès bag collector, I’m super picky, and they consistently have pieces that elevate my curation. Hunter was incredible: patient... See more


Company details

  1. Handbags Shop
  2. Bag shop
  3. Fashion accessories shop

Written by the company

REDELUXE: A Destination for Luxury Lovers Founded by Georgia Swain, REDELUXE was established with a mission to offer a reliable luxury experience to fashion lovers worldwide. Georgia, who has been a fan of designer handbags and luxury items since her teenage years, was inspired to start the company after discovering a Facebook group where people from around the world were buying and selling pre-owned designer bags and accessories. She realized that the fastest way for her to acquire her next luxury bag was by selling one she already owned, and saw an opportunity to share this joy with others while also earning extra income. Along with her husband Hunter, who is now a co-owner, Georgia started REDELUXE with the goal of redeeming luxury resale. Despite having limited work experience or a business degree, Georgia's passion and determination have transformed REDELUXE into a brand that is dedicated to making a difference in the luxury market. At REDELUXE, you'll find a vast collection of gently used designer handbags, including luxury pre-owned Louis Vuitton, Chanel, Gucci, Michael Kors, Fendi, Prada, Christian Dior, Hermes, Saint Laurent and many more. Our collection of pre-loved designer handbags includes leather, Brahmin and other premium materials, ensuring that you'll find the perfect accessory to elevate your style. Whether you're searching for a pre-owned Louis Vuitton handbag or a Chanel handbag, REDELUXE is the destination for luxury lovers looking for the best deals on gently used designer handbags. Shop now and experience the joy of owning a luxurious handbag at a fraction of the original price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

357 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(357)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best company to sell your luxury bags

I have sold two bags to Redeluxe, Georgia and her husband Hunter are very honest, fair and kind. They were very patient and accommodating, they personally called me to take my information. :)
I will never sell with anyone else, and you shouldn’t either. Only Redeluxe.
And I wish all the prosperity to them.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Redeluxe Team

Gerogia, Hunter and the Redeluxe Team are amazing, awesome service, anything you need they are there to help. I have purchased several handbags from them, never had an issue. Customer service is top notch. Just an amazing overall team and owners. God bless you guys ❤️ thank you for always taking the time to answer all my questions.

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Very prompt and professional responses…

My review is based on my interaction with them. The reason is also because I have been dealing with other sellers and its been a nightmare. On 1st July I saw a bag that I liked.. unfortunately it was sold before I could buy it. But the interaction was very prompt and professional and I have been closely following her hoping she will have my bag in stock again. Good Luck to you, Georgia.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

I had the opportunity to sell my Chanel…

I had the opportunity to sell my Chanel bag to Redeluxe and the experience was amazing , very smooth and transparent.
I got the funds in just a couple of days and very competitive.
Thank you Redeluxe , will definitely consider you again for selling or buying.

24 April 2024
Unprompted review
Rated 5 out of 5 stars

The Best Reseller in the Market

I am buying from different Hermes resellers in the market and i can honestly say that Redeluxe is the BEST! The packaging was truly impressive, resembling the luxury and attention to detail you’d find in Hermes boutique. The birkin i bought is in immaculate condition, just as described. The Redeluxe team really exceeded my expectations. Additionally, the shipping was impressively fast—I am based in the UAE and I received my order within 5 days of placing the order. I'm extremely happy with my purchase and highly recommend Redeluxe for their exceptional attention to detail, quality, and fast delivery. Thank you Redeluxe, will definitely purchase again!

11 July 2024
Unprompted review
Rated 5 out of 5 stars

Chanel Red Classic

Redelux was GREAT to work with. I bought my first red classic Chanel flap bag. Georgina and team were so quick to answer all my questions and making sure I picked the perfect red bag. I am so happy with my purchase and experience. Can’t wait to buy my next bag with Redelux.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMEND

From the moment I started following redeluxe on instagram I just knew it was a business I could trust. I recently just made my first purchase and as I expected, I was not disappointed. The packaging was beautiful, the bag was in immaculate condition - better than I imagined and the delivery time was Unbelievable. I live in Saudi Arabia and it arrived in 4days!! Thank you and bless you guys so much!! Highly recommend and will definitely be buying again.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

I have purchased from ReDeluxe twice…

I have purchased from ReDeluxe twice now and Georgia is amazing! The bags are pristine and the packaging should be the industry standard. I absolutely loving watching Georgia showcase luxury bags! I will definitely be a life long client.

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Redeluxe name speaks for itself…

Redeluxe name speaks for itself everything about my purchase experience was luxurious. They communicated efficiently and prompt. The order shipped quickly. The attention detail of their packaging was superb and is unmatched on the resale market. It made the unboxing an amazing experience. I will definitely be a repeat client.

16 May 2024
Rated 5 out of 5 stars

The best sellers …the best products for

Truly the best sellers in the reselling market. Always very help and answer all your questions honestly and quickly. Then…lets not forget about the stunning bags they offer ❤️Each and every one is perfect!! My favorite people selling on Instagram. Thank you ❣️❣️❣️

16 May 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look