REDELUXE | Luxury Pre Owned Designer Handbags Reviews 

356
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and pristine condition of the products, often finding them exactly as described or even better. The customer service is frequently highlighted as outstanding, with many people appreciating the professional, friendly, and responsive support throughout their purchasing journey. People also consistently commend the fast delivery service, with items arriving quickly and efficiently. The packaging receives high praise for being beautiful, elegant, and meticulously prepared, enhancing the unboxing experience. Many consumers appreciate the detailed product descriptions and photos, which contribute to a trustworthy and confident purchase.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently praising the high quality and pristine... See more

Quality

People report positive experiences with quality, consistently praising the pristine condition of bags, often... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as top-tier, stellar, and... See more

Service

Customers had positive experiences with service, often describing it as excellent, professional, and... See more

Delivery service

Consumers express high satisfaction with the delivery service, frequently highlighting its speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional & patience go hand in hand via Redeluxe! This was my 1st purchase & writing this special review to let others know of my utmost confident, trustworthy experience… rare to find these days... See more

Rated 5 out of 5 stars

I bought my first Chanel bag through Redeluxe and I couldn't be happier with the whole process from start to finish. I had waited years to find the colour I wanted and I only wanted silver hardware so... See more

Rated 5 out of 5 stars

Here we are again , just got my bag # 3 from The best reseller ever REDELUXE. What an amazing experience over and over , love my vintage very hard to find shoulder Birkin. My bag is beautiful, packa... See more

Rated 5 out of 5 stars

Five stars isn’t enough—REDELUXE is my new go-to for luxury bags. As a Hermès bag collector, I’m super picky, and they consistently have pieces that elevate my curation. Hunter was incredible: patient... See more


Company details

  1. Handbags Shop
  2. Bag shop
  3. Fashion accessories shop

Written by the company

REDELUXE: A Destination for Luxury Lovers Founded by Georgia Swain, REDELUXE was established with a mission to offer a reliable luxury experience to fashion lovers worldwide. Georgia, who has been a fan of designer handbags and luxury items since her teenage years, was inspired to start the company after discovering a Facebook group where people from around the world were buying and selling pre-owned designer bags and accessories. She realized that the fastest way for her to acquire her next luxury bag was by selling one she already owned, and saw an opportunity to share this joy with others while also earning extra income. Along with her husband Hunter, who is now a co-owner, Georgia started REDELUXE with the goal of redeeming luxury resale. Despite having limited work experience or a business degree, Georgia's passion and determination have transformed REDELUXE into a brand that is dedicated to making a difference in the luxury market. At REDELUXE, you'll find a vast collection of gently used designer handbags, including luxury pre-owned Louis Vuitton, Chanel, Gucci, Michael Kors, Fendi, Prada, Christian Dior, Hermes, Saint Laurent and many more. Our collection of pre-loved designer handbags includes leather, Brahmin and other premium materials, ensuring that you'll find the perfect accessory to elevate your style. Whether you're searching for a pre-owned Louis Vuitton handbag or a Chanel handbag, REDELUXE is the destination for luxury lovers looking for the best deals on gently used designer handbags. Shop now and experience the joy of owning a luxurious handbag at a fraction of the original price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

356 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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How this company uses Trustpilot

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4.9

All reviews

(356)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

i love the bag!!

i love the bag!!! packaging and quality of the bag is amazing!! will definitely buy another bag with you😍❤️🥰

12 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent platform

Really love my Kelly , was way more than I expected , the condition, color and sense of barely worn bag is what impressed me on this purchase. GEORGIA always responded me with all of my doubts , it’s a really human and lovely person. Hope to buy again soon from you, love your stock.

14 March 2024
Rated 5 out of 5 stars

Great Experience!

Great Experience!
Special thanks to Hunter for smooth transaction purchasing my Kelly Bag. He helps me on the price and paying split on my 2 credit cards, can't ask for more!

12 December 2023
Rated 5 out of 5 stars

First time ordering a pre owned…

First time ordering a pre owned designer handbag and I could not be more content and pleased with the entire process. I trust and love Redeluxe and i will be a returning customer because service is great and my bag was just how the images described amazing quality! Also the quality of their images and videos is so good! I love that they offer many payment plans as well to facilitate the purchase to anyone and I just love Georgia!!! She is amazing ☺️

13 September 2023
Unprompted review
Rated 5 out of 5 stars

INCREDIBLE experience…

This was my first time using Redeluxe and Georgia was INCREDIBLE!!! She was so sweet & patient with all my quiestions prior to making my purchase. The bag was more beautiful in person and exactly as described. Shipping was fast and the packaging was absolutely PRISTINE!! Can't wait to make another purchase!! Thank you!!

11 March 2024
Rated 5 out of 5 stars

I left a review a week ago about a…

I left a review a week ago about a disappointed purchase experience, but wanted to follow up with another review to voice how impressed I am with this team. They were responsive to my concerns and took immediate action to correct the issue. They stressed the priority of transparency for their company, and honestly, they handled the matter as if I was shopping at an actual Chanel boutique. Would recommend!

27 February 2024
Rated 5 out of 5 stars

Redeluxe is the BEST!

Redeluxe is the BEST! Georgia and Hunter are truly wonderful! They made me feel comfortable and secure with all my transactions in every manner! They helped me get my DREAM bag and I am truly grateful! Thank you so much!!!

6 February 2024
Rated 5 out of 5 stars

I was in the market to sell my Chanel…

I was in the market to sell my Chanel bag and I went through 3 different companies including REDELUXE, to see which one will give me the best offer and REDELUXE was the highest bidder. I’m very pleased with the whole transaction, they kept me update with every step of the process, constant communication and very professional. Looking forward to doing more business with them. Thanks REDELUXE!!!

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Great experience!

Amazing service, beautiful packaging.
Owner was very professional, transparent and thoughtful. Please to deal with. Highly recommend.

12 February 2024
Rated 5 out of 5 stars

Very happy with experience

I have sold 2 bags and purchased 1 and am extremely happy! I love my classic flap! I received top pricing for my sold items. Georgia and team are amazing to work with. You will only find amazing quality items and superior service. Every question I had they answered in detail. They made my experience a wonderful one.

25 January 2024
Unprompted review
Rated 5 out of 5 stars

Yay, looove Redeluxe!

Georgia and Hunter were very professional and responded to my bag inquiry so quickly! I sold one of my bags to Redeluxe and purchased a new bag, and was so excited to get it in the mail :) such a smooth and easy process! Cannot recommend Redeluxe enough! :)

23 January 2024

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