I deal with curriers very often, I m very impressed with Relais colis service. Communication is outstanding, Elodie reply’s to emails immediately and is very professional. Have dealt with them se... See more
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Le point de retrait choisi a été modifié pour m'attribuer un nouveau point de retrait très mal pratique pour moi.
Magasin où l'on peut se garer facilement car parking ou petit stationnement toléré près du magasin. Personnel aimable et serviable
Livraison parfaitement dans les délais prévus et annoncés. Retrait rapide et simple. Personnel du point de retrait aimable. Excellente expérience.
Company details
Written by the company
Relais Colis® vous propose des solutions innovantes adaptées à vos besoins et accessibles à tous, sur tous les gabarits de colis en points Relais Colis ou à domicile au-delà de 20 kg.
Contact info
France
- www.relaiscolis.com
3.8
Great
26k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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First time using it
First time using it, I dropped off 2 packages, lost them both
One was worth 30, and they refunded me only 20
6 September 2025
Unprompted review
Unreliable with awful communication
Managed to lose an expensive 45kg package. No tracking info for a week after the package was due to be delivered and blamed the delay on 'poor weather in the delivery area' which was completely untrue. Will never use this company again if I have a choice.
25 August 2025
Unprompted review
No Doorbell, No Contact, Parcel Sent Back
Relais Colis has been the worst carrier I’ve used in Pays de Gex. The driver passed by without ringing the doorbell; no phone call, no email, no SMS. Tracking showed an “attempted delivery” that never happened. Instead of offering a pickup point or real redelivery, the parcel circulated around France and was sent back to the sender. Other carriers reach this address without problems, so this is on Relais Colis. Poor communication, poor accountability, wasted time and money. I won’t use them again.
18 July 2025
Unprompted review
Perfect+++
30 July 2025
Unprompted review
Always very slow and unreliable…
Always very slow and unreliable delivery service. Delivery within France from Vinted,11 days and still waiting !!! Tracking just says in transit.
30 July 2025
Unprompted review
Bjr acceuil au top tres sympatique…
Bjr acceuil au top tres sympatique magasin agreable j y reviendrais merci beaucoup
22 June 2025
Unprompted review
Simple et efficace
10 June 2025
Unprompted review
Select Phone Technology est un point de retrait pratique et convivial
Select Phone Technology est un excellent point de livraison. Très aimable, souriant, professionnel
6 June 2025
Unprompted review
Fast
Fast, quick and nice team who helps me in the shop to get my parcel, I recommend :)
23 April 2025
Unprompted review
- Respect du délai de livraison
- Respect du délai de livraison
- Information de mise à disposition en point relai claire
- authentification du destinataire via QRCode rassurante
8 April 2025
Unprompted review
SO BIO RUEIL MALMAISON
Personnel serviable, aimable et attentionné. Magasin très propre, coin enfants pratique, parking accessible.
4 March 2025
Unprompted review
Rapid and trustworthy
6 February 2025
Unprompted review
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