Super impressed with this service and company. Got exactly what I needed fixed. Would not hesitate to recommend them to anyone who needs repairs or help with remotes. Their customer service and c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
i was looking to replace a broken remote ID8 all remotes on internet were to expensive and was not worth replacing (ceiling unit to old) found remote control world by accident on the internet to... See more
Company replied
I ordered a programmed TV remote. It took about a week for the programming until it was shipped out, which was a bit longer than I expected, but the result was worth the wait. When I had a small is... See more
Company replied
Easy process to order a remote for some outdoor heaters which we received as a gift, but without the remote to make them work. Great website, clear explanation to ensure we ordered the correct one. W... See more
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Company details
Written by the company
We specialize only in remote controls development, selling and repairs. Serving the whole of Europe since 2009. ....................................................................... Unusual atypical remotes are easy for us!! Seriously, we can create any remote control for every device, with the same functions and the same button names as original RC! .............................................................................. Thousands models of brand original remote controls in our stock. .................................................................................. We only want positive reviews and we will do everything for that. If you are not satisfied with our product, please give us a chance to solve the problem before giving us a bad rating. As manufacturers, unlike resellers, we can analyze the problem, reprogram the product, or recommend another model/type (exchange is free!). Please understand that the development and production of a compatible replacement part is much more demanding than an easy "buy-sell" business model. A replacement remote control must not only be of high quality but, most importantly, must be COMPATIBLE with the product. If your remote control is not working, it is usually because it is a wrong incomatible type, not because it is defective. ................................................................................... Do not hesitate to contact us anytime on orders@remote-control-world.eu. We answer within 24 hours. If you need an immediate answer ask our experienced technician (no chat bot) in the online chat on our website 9 a.m - 9 p.m. .............................................................................. Pls note: on Mondays we are more busy (we deal with inquiries from the weekend) and we are not able to answer emails within 24 hours as usual. It's better to ask on the online chat on Monday if you can't wait.
Contact info
Korejska 724/15, 70200, Ostrava, Czech Republic
- +420774778797
- orders@remote-control-world.eu
- www.remote-control-world.eu
4.5
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 week
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it works!
it works... enough said. quick delivery, exact same functions as the over priced and unobtainable original remote, one happy customer.
20 March 2026
Reply from Remote Control World
Dear customer,
Thank you for your great feedback!
We’re thrilled to hear that everything works exactly as expected and that you’re happy with the remote. It’s especially nice to know it matched the original in functionality while offering a better value.
Enjoy your purchase, and if you ever need anything else, we’re here to help!
Best regards,
Adam
VAT ELECTRONIC - REMOTE CONTROL WORLD
Reply from Remote Control World
Dear Customer,
Thank you very much for your kind review.
We are very pleased to hear that everything was easy and that the remote control was ready for your product. It is also great to know that you were happy with our service.
We truly appreciate your support and hope to assist you again in the future.
Kind regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD
Excellent customer service
Excellent customer service.
Things can go wrong from time to time. That’s no big deal. Ondřej Krejčí’s customer service is perfect. He took care of my issue, and everything is perfect now. The product, price, and service here are excellent.
18 March 2026
Unprompted review
Reply from Remote Control World
Dear Customer,
Thank you very much for your kind words. We’re delighted to hear that Ondřej Krejčí was able to assist you and that everything is now resolved to your satisfaction.
We always strive to provide excellent service, and it’s great to know that the product, pricing, and support met your expectations. Your feedback is greatly appreciated!
Kind regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD
They have solved all my remote control…
They have solved all my remote control problems. !
They helped me with hard to get remotes for my ac units and for my garage !
Best service and always helpful !
Highly recommend them
!
18 March 2026
Unprompted review
Reply from Remote Control World
Dear Customer,
Thank you very much for your wonderful review.
We are delighted to hear that we were able to help solve all your remote control problems, including finding hard-to-get remotes for your AC units and your garage. This is exactly the kind of support we always aim to provide.
Your kind words about our service and helpfulness mean a lot to us. Thank you as well for your recommendation.
We truly appreciate your support and hope to assist you again in the future.
Kind regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD
100% compatible original remote control and fast delivery
Hi,
I ordered an original remote control for my VOX UHD 43DSW400U TV on March 11th 2026 and received it in Slovenia on March 17th 2026 (with a weekend in between), faster than I expected. Ordering through the website was easy, and prices and shipping options were clearly shown. I received technical confirmation via fast and reliable online support and the order confirmation immediately.
The parcel was well packed and the remote control is truly original – it worked instantly after inserting the batteries, with no programming or setup needed. All communication was also very friendly and fast. Based on this experience, I can highly recommend this shop to anyone looking for a reliable source of original or replacement remote controls. Thanks to the team at Remote‑control-world.eu.
17 March 2026
Unprompted review
Reply from Remote Control World
Dear Customer,
Thank you very much for taking the time to share your detailed feedback. We are delighted to hear that your VOX UHD 43DSW400U remote control arrived quickly, worked perfectly right away, and that you were satisfied with our website, support, and overall service.
We truly appreciate your recommendation and are happy that we could make the process smooth and reliable for you. Your feedback is very encouraging for our team.
Kind regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD
Great Service
The customer service was excellent. The agent found the perfect remote for me. I did not want a generic compatible but a genuine Sony and they had one for our older model TV. Good price too. Very pleased with the product. Would recommend.
23 January 2026
Unprompted review
Reply from Remote Control World
Dear Customer,
Thank you very much for your kind feedback. We are delighted to hear that you are happy with your genuine Sony remote and that our team was able to help you find the perfect match for your TV.
We always strive to provide our customers with the right product and excellent service, so it is wonderful to know that you had a positive experience. Your recommendation means a lot to us!
Kind regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD
Quality Remote and Great Service!
The directional pad buttons stopped working on my original Samsung TV remote, and I was looking for a genuine BN59-01274a replacement. There were loads on Ebay I could see, but they didn't look a like genuine replacements.
I stumbled upon this site from Google, and in the end I thought I would spend a little more money and opt for Remote Control World, and I'm glad I did! It was very fast delivery from the Czech Republic, and the remote control is on par(if not, better!) than my original one from Samsung.
26 February 2026
Unprompted review
Reply from Remote Control World
Dear Customer,
Thank you very much for your kind feedback! We are thrilled to hear that you are satisfied with the replacement Samsung remote and that the delivery and overall experience met your expectations. Your recommendation means a lot to us, and we are always happy to help our customers find exactly what they need.
Kind regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD
I ordered an ID8 fan remote on February…
I ordered an ID8 fan remote on February 27th. Payment was taken but no order confirmation. I’ve called and emailed but have had no response and no remote. Avoid.
Edit:
I must disagree that you haven’t received any emails about this as you have since replied to my email. Secondly i did call but was never able to get through.
I have since been sent a tracking number that tells me it’s stuck at my local hub with a delivery date of 10th March. I’m still yet to receive any item.
27 February 2026
Unprompted review
Reply from Remote Control World
Dear Customer,
Thank you for your message. I am very sorry to hear about your experience and understand your frustration.
According to our records, your order for the ID8 fan remote, placed on February 27th, was successfully processed and dispatched. An order confirmation, along with the tracking link for your shipment, was sent to the email address provided at checkout.
We have not received any emails or calls from you regarding this order, which is why we were unaware of any issue. We always aim to respond promptly to customer inquiries, and I apologize if our confirmation email was missed or went to your spam folder.
Please check your email (including spam/junk folders) for the order confirmation and tracking details. If you still cannot locate it, please let us know so we can assist you immediately.
Kind regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD
Yes I want a full refund for a product…
Yes I want a full refund for a product that does NOT work, if you want it back please arrange for it to be collected ASAP or give me permission to dispose of it.
I await confirmation that a FULL refund has been issued & to let me know if you are collecting the control or want me to dispose of it.
24 February 2026
Unprompted review
Fine replacement remote for an old…
Fine replacement remote for an old device.
After more than 12 years of daily use, the membrane switches on the remote control of my premium digital amplifier NuForce Dia broke down and became inoperable.
I tried to find a replacement in domestic Hi-Fi stores but without succes.
Luckily, on the internet I found the right address: VAT Remote Control World, in the Czech Republic.
On their exceptionally good website I found the remote right away and also at a very reasonable price. I ordered the remote control and it was shipped quickly. Its model is GENERAL BAR and it has all the same functions as the original, works perfectly and is pleasant to use.
So now I know where to find a replacement remote for any of my devices in the future if the need arises.
I highly recommend Remote Control World.
29 January 2026
Unprompted review
Reply from Remote Control World
Thank you very much for your wonderful review and for your trust in us. We are delighted to hear that you found the right replacement remote so easily and that it works perfectly with your amplifier. We truly appreciate your recommendation and will be happy to help you again in the future.
Best regards,
VAT Electronic s.r.o.
Dont bother with this company
I purchased 3 replacement remote controls 7 months ago, and when I received them none of them worked.
I was asked to send them back along with 2 of my original ones. I am still waiting, not a thing.
I have probably sent them about 50 e-mails now, and all I got back was they are doing what they can, sorry but its not acceptable.
Its OK if you receive something that works, but if it doesn't, then good luck with that.
My advice would be to look at other remote control suppliers, and give this one a miss.
5 March 2026
Unprompted review
Reply from Remote Control World
Dear Customer,
We sincerely apologize for the long delay you experienced. Your order involved custom programming of the replacement remote controls for your devices, which is a complex process requiring precise configuration based on the original units.
Unfortunately, due to the unique nature of your request and the limited technical documentation available for your devices, this process took longer than anticipated. We understand that this caused frustration and inconvenience, and we are truly sorry for that.
We want to emphasize that we always strive to provide functional products and excellent support. Your case has now been addressed, and we have worked to ensure the replacement remotes function correctly.
We appreciate your patience during this process and thank you for bringing this issue to our attention.
Kind regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD
An excellent store
An excellent store, the remote control is truly what it describes. The employees were excellent in serving me, thank you, and 5 stars from me,
2 March 2026
Unprompted review
Reply from Remote Control World
Dear customer,
Thank you very much for your wonderful review and 5 stars!
We’re truly happy to hear that the remote control met your expectations and that you were satisfied with our service.
Your kind words mean a lot to our team — thank you for your trust and support!
Kind regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD
Super friendly, Super service
Super friendly, super fast, impeccable service!! Highly recommended!! Went out of their way to even service an old remote on top of delivering a fully functional replacement remote!! Best experience!!
27 February 2026
Reply from Remote Control World
Dear customer,
Thank you so much for your amazing feedback!
We’re absolutely delighted to hear that you had such a positive experience with us. Going the extra mile — whether it’s servicing an old remote or delivering a fully functional replacement — is exactly what we strive for.
Your kind words truly mean a lot to our whole team. Thank you for your trust and for the strong recommendation!
Kind regards,
Adam
VAT ELECTRONIC - REMOTE CONTROL WORLD
De incredere.
I didn't know whether to trust it at first, but my intuition said it was worth it and I'm not disappointed, the product arrived on time, there was a problem with it but it was solved quickly and correctly. From my side they have 5 stars, it's worth buying products from remonte control world
27 February 2026
Unprompted review
Reply from Remote Control World
Dear Customer,
Thank you very much for your kind words. I’m delighted to hear that your remote control arrived on time and that the issue was resolved to your satisfaction.
We always aim to provide our customers with high-quality products and reliable support, and it’s wonderful to know that your experience reflects that.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your positive feedback.
Kind regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD
Ordered a remote for my denon system to…
Ordered a remote for my denon system to control old demo cassette. It came after a week and works well.
I didn’t get email acknowledging order. Please RCW ensure email order receipts are despatched.
27 February 2026
Unprompted review
Reply from Remote Control World
Dear customer,
Thank you very much for your positive review and for choosing us for your Denon remote.
We're glad to hear that the remote arrived safely and works well with your system.
At the same time, thank you for pointing out the missing order confirmation email. We truly appreciate this feedback and will make sure to check our system to ensure that order receipt emails are properly dispatched.
Your comment helps us improve our service — thank you for that!
kind regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD
Uncomplicated complaint handling
+ Uncomplicated, effective, and very fast complaint handling
+ Understanding and very friendly service staff
+ Very good replacement products at a reasonable price
27 February 2026
Unprompted review
Reply from Remote Control World
Dear customer,
Thank you very much for your wonderful feedback!
We truly appreciate your kind words about our complaint handling and service team. It's great to hear that you found the process uncomplicated, fast, and effective.
We're also happy that you were satisfied with the replacement products and our pricing.
Your support means a lot to us — thank you for taking the time to share your experience!
Kind regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD
Excellent prizes for original remotes
They sell original remotes and have excellent prices. Should you need help they reply quickly and competently.
24 February 2026
Unprompted review
Reply from Remote Control World
Dear customer,
Thank you very much for your wonderful review!
We’re glad you’re happy with our prices on original remotes and that you had a positive experience with our support team. Fast and competent assistance is something we truly strive for.
We really appreciate your feedback and your trust in us!
Best regards
Adam
VAT ELECTRONIC - REMOTE CONTROL WORLD
Remote Control Warranty Service
I needed to replace my remote control under warranty and the service was excellent
The replacement was handled quickly and professionally, and I received the new remote in a very short time
I’m very satisfied with the support I received
Highly recommended
24 February 2026
Unprompted review
Reply from Remote Control World
Dear customer,
Thank you very much for your kind words!
We’re delighted to hear that your warranty replacement was handled quickly and professionally, and that the new remote reached you in such a short time. Providing smooth and reliable support is very important to us.
We truly appreciate your recommendation and are very glad you’re satisfied with our service!
Best regards
Adam
VAT ELECTRONIC - REMOTE CONTROL WORLD
Remot control premium general
The remote control premium general is a well designed universal remote control that is suitable for many equipments. Due to the shift function it has a comprehensive set of commands and is convenient for every type of device. In addition, the provider offers excellent technical service.
9 January 2026
Unprompted review
Reply from Remote Control World
Dear customer,
Thank you very much for your detailed and positive review!
We're glad to hear that you appreciate the design and functionality of the Premium General remote control.
It's also wonderful to know that you were satisfied with our technical support. Your feedback truly means a lot to us. Thank you for your trust and support!
Kind regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD
Good product, good price, good service.
I ordered the wrong remote control on their site. RCW follow up and send me the right one instead. Good service and good products. I recommend this company.
16 February 2026
Unprompted review
Reply from Remote Control World
Dear customer,
Thank you very much for your kind review!
We're happy we could quickly resolve the situation and provide you with the correct remote control. It's great to hear that you're satisfied with our service and products.
Thank you for your recommendation — we truly appreciate it!
Kind regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD
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