Remote Control World Reviews 

2,709
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product quality, often finding replacements that work perfectly and are sometimes even an upgrade from their original items. The delivery service is consistently highlighted for its speed and efficiency, with many receiving their orders quickly and well-packaged. Reviewers also commend the outstanding service and helpful staff, who are often described as professional, responsive, and dedicated to solving issues. However, some customers also noted issues where the product received did not fully match the original's functionality or was not entirely compatible as expected. These reviewers mentioned receiving items that lacked specific buttons, were not the promised "magic remote," or had only basic functions instead of full compatibility.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality and functionality of replacement... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the incredibly fast... See more

Quality

Reviewers highlight positive aspects of quality, with many noting that replacement remotes work perfectly... See more

Service

Customers consistently note positive experiences with service, praising the company's responsiveness,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super impressed with this service and company. Got exactly what I needed fixed. Would not hesitate to recommend them to anyone who needs repairs or help with remotes. Their customer service and c... See more

Company replied

Rated 5 out of 5 stars

i was looking to replace a broken remote ID8 all remotes on internet were to expensive and was not worth replacing (ceiling unit to old) found remote control world by accident on the internet to... See more

Company replied

Rated 5 out of 5 stars

I ordered a programmed TV remote. It took about a week for the programming until it was shipped out, which was a bit longer than I expected, but the result was worth the wait. When I had a small is... See more

Company replied

Rated 5 out of 5 stars

Easy process to order a remote for some outdoor heaters which we received as a gift, but without the remote to make them work. Great website, clear explanation to ensure we ordered the correct one. W... See more

Company replied


Company details

  1. Electronics store

Written by the company

We specialize only in remote controls development, selling and repairs. Serving the whole of Europe since 2009. ....................................................................... Unusual atypical remotes are easy for us!! Seriously, we can create any remote control for every device, with the same functions and the same button names as original RC! .............................................................................. Thousands models of brand original remote controls in our stock. .................................................................................. We only want positive reviews and we will do everything for that. If you are not satisfied with our product, please give us a chance to solve the problem before giving us a bad rating. As manufacturers, unlike resellers, we can analyze the problem, reprogram the product, or recommend another model/type (exchange is free!). Please understand that the development and production of a compatible replacement part is much more demanding than an easy "buy-sell" business model. A replacement remote control must not only be of high quality but, most importantly, must be COMPATIBLE with the product. If your remote control is not working, it is usually because it is a wrong incomatible type, not because it is defective. ................................................................................... Do not hesitate to contact us anytime on orders@remote-control-world.eu. We answer within 24 hours. If you need an immediate answer ask our experienced technician (no chat bot) in the online chat on our website 9 a.m - 9 p.m. .............................................................................. Pls note: on Mondays we are more busy (we deal with inquiries from the weekend) and we are not able to answer emails within 24 hours as usual. It's better to ask on the online chat on Monday if you can't wait.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,709)

654 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Remote Control World is the best source for Remote Controls!

Remote Control World is an exceptional company providing outstanding products and customer support.
In my opinion, I located a better than OEM replacement remote for my Yamaha Stereo - remote WS19340.
Navigating the Remote Control World website, locating item, pricing, checkout, payment, tracking and recieving item was an outstanding experience. Highly recommend Remote Control World! Shipping and tracking to Canada was secure & excellent! Thank you!!!

17 February 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear customer,

Thank you so much for your amazing review!
We're truly delighted to hear that you had such a positive experience with our website, ordering process, shipping, and customer support. It's especially great to know that you found a replacement remote that even exceeded your expectations.
Your recommendation means a lot to us. Thank you for choosing Remote Control World!

Kind regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

What was great was the final product…

What was great was the final product and it's 'fit for purpose', which it is.
Delivery time, although 'implied' Circa 5 x days ... that is from when it arrives in the UK and not from the point of sale.

20 February 2026
Remote Control World logo

Reply from Remote Control World

Dear customer,
We’re really pleased to hear that the final product is fit for purpose and meets your expectations — that’s exactly what we aim for.
We also truly appreciate your comment regarding the delivery time. Your feedback helps us improve.

Thank you again for your balanced review and for choosing us — we genuinely value it.

Rated 5 out of 5 stars

Amazing service

Super impressed with this service and company. Got exactly what I needed fixed. Would not hesitate to recommend them to anyone who needs repairs or help with remotes.

Their customer service and communication was also great. I have Ondřej Krejčí to thank for getting in touch and making sure everything went smoothly.

10/10, very happy!

20 February 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you very much for your kind feedback. I’m delighted to hear that you’re happy with the service and that everything went smoothly.

I truly appreciate your recommendation and your recognition of the support provided. It means a lot to know that our efforts made a difference.

10/10, very happy!

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Good product and great support

Very good support and the remote control works as described.

5 February 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you very much for your feedback. I’m glad to hear that the remote control is working as described and that you were satisfied with the support you received.

I truly appreciate you taking the time to share your experience.

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Very please with service and efficient…

Very please with service and efficient delivery well packaged would definitely buy from this seller in the future 5 star! B. Clifford UK.

12 February 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Thank you very much for your kind words and 5-star review! We’re delighted to hear that you were pleased with our service, fast delivery, and packaging. We truly appreciate your trust and look forward to serving you again in the future.

Jan Klus
VAT Electronic s.r.o.

Rated 5 out of 5 stars

Perfect service!!

That was a perfect service!!

Even my old RMC was repaired again.

5 January 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear customer,

Thank you for your great review! We're glad we could successfully repair your RMC and get it working again.

It means a lot to us that you are satisfied with our service!

Kind regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Exactly like in description!

12 January 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you very much for your feedback. We are delighted to hear that the remote control met your expectations and arrived exactly as described. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience.

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Nice product awesome support!

I ordered a replacement remote for my Technics ST-HD50 and it was delivered as promised.

As soon as I got my new remote I realised that it would be possible to program other devices to the same remote as well.

Therefor I contacted RCW.eu and asked them for help if this was possible to solve after delivery.

They where willing to help me for no extra charge helping me to reprogram the remote without having to send it back.

So without me knowing this when I placed the order I’m now able to use the same remote for both my sound system and TV!

I am already planning to order another remote for my living room TV!

Nice products awesome support!

10 February 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Marcus,
Thank you so much for your amazing and detailed review!

We’re really happy to hear that your replacement remote for the Technics ST-HD50 was delivered as promised and that we could help you unlock even more functionality. It’s great to know that you’re now able to control both your sound system and your TV with the same remote — that’s exactly the kind of solution we love to provide.

We truly appreciate your kind words about our support and your trust in us. We’ll be more than happy to assist you again when you order the next remote for your living room TV!

Best regards
Adam
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Purchase with Confidence

I had an excellent experience selecting the correct replacement remote for my Outlaw Audio 950 Pre/Pro. The ordering process was smooth, the remote shipped quickly, and it arrived within 3–5 days. It even included a detailed schematic showing how each button corresponded to the original remote, which was a great touch.
Initially, the remote powered the unit on but not off. I reached out for support and received a re‑program file along with clear, concise instructions. After applying the update and selecting the correct button, the remote worked perfectly and now powers off my preamp as expected.
A big shout‑out to Ondřej Krejčí for sticking with me and making sure everything worked correctly. Outstanding support from start to finish.

29 January 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you very much for sharing your experience. We’re delighted to hear that your replacement remote for the Outlaw Audio 950 Pre/Pro worked perfectly after applying the update, and that the ordering process and support met your expectations.

We will be sure to pass your kind words on to Ondřej Krejčí. It’s wonderful to know that his guidance helped ensure everything worked correctly.

We truly appreciate your feedback and your recommendation — it’s exactly the type of experience we aim to provide for every customer.

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Replacement remote for Yamaha DSP A1000

Hello all I was looking to get my remote control replaced for my Yamaha DSP A1000 as it’s over 40 years old and mine wasn’t working properly. I found this company that offers a replacement remotes and had one for my Yamaha.The part number is VK577300 and I received it in a timely manner and it works amazingly.All the buttons on my original remote are duplicated and laid out a little bit different but everything works. I highly recommend using this remote for this application if you’re looking for a replacement.Thank you very much,Robert Cohen.

18 January 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you very much for your detailed feedback. We’re thrilled to hear that your replacement remote for the Yamaha DSP A1000 (VK577300) works perfectly and that all functions are fully operational, even after so many years.

It’s fantastic to know that the layout and functionality met your expectations, and we sincerely appreciate your recommendation. Your experience motivates us to keep providing high-quality replacement remotes and support for all our customers.

Kind regards,

VAT ELECTRONIC - REMOTE CONTORL WORLD

Rated 5 out of 5 stars

Easy process to order!

Easy process to order a remote for some outdoor heaters which we received as a gift, but without the remote to make them work. Great website, clear explanation to ensure we ordered the correct one. Worked immediately on receipt.
Very happy and great post sales service too.

5 February 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you for your kind feedback. I’m delighted to hear that the ordering process was easy, that the remote worked immediately, and that you were satisfied with our post-sales support.

We really appreciate you taking the time to share your experience and are thrilled you’re happy with your purchase.

Kind regards,

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Shopping process straightforward

Shopping process was nice and straightforward. Ordered remote for Sony TV and it was just as advertised - brand new and worked perfectly.

5 February 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you very much for your feedback. I’m glad to hear that your shopping experience was smooth and that the Sony remote arrived as expected and works perfectly.

Your satisfaction is very important to us, and we appreciate you taking the time to share your experience.

Kind regards,

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 4 out of 5 stars

Original Remote Control

I received exactly what I expected but time for delivery was to long.

9 January 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you for your feedback. We are glad to hear that the remote control met your expectations. We also apologize for the longer-than-expected delivery time and appreciate your patience.

Kind regards,

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

It is working perfectly.

9 December 2025
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you for your feedback. We are very glad to hear that your remote control is working perfectly. Your satisfaction is our priority, and we truly appreciate you taking the time to share your experience.

Best regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Found what I needed, fast delivery & excellent communication

Fast delivery and excellent consumer communication.

2 February 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear customer,

Thank you very much for your positive review!
We're happy to hear that you were satisfied with the fast delivery and our communication. We truly appreciate your feedback!

Best regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 3 out of 5 stars

I only give it 3 stars because of the…

I only give it 3 stars because of the shipping time. I paid for express but it took over 3 weeks even though it was the Xmas period which I understood would take a bit more.

The product though is the best, I’ve tried others and they stick or don’t work after a week and only allow direct button pointing. This one is exactly like the original so I’d give it 5 stars.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Remote arrived quickly and worked as…

Remote arrived quickly and worked as expected.

3 February 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,
thank you for your feedback.
We are pleased to hear that the remote control arrived quickly and works as expected.

Should you need any assistance in the future or have further questions regarding compatibility or setup, we will be happy to help.

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

I have used this company before and…

I have used this company before and always found them to be prompt with delivery and very professional. I had a problem with the current order but Helena very kindly sorted it out and now happily all is well. I would certainly use them again!

2 February 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear customer,

thank you very much for your kind review and for coming back to us again. I’m really glad to hear that you’ve always found our delivery prompt and our service professional.

I’m especially happy that I could help resolve the issue with your recent order and that everything is now working well. Your trust truly means a lot to us, and I would be very happy to assist you again in the future.

Thank you for recommending us!


Best regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Very helpfull when contacted to ask…

Very helpfull when contacted to ask about the type of remote control for the gas burner.

2 February 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear customer,

thank you very much for your positive review. I am glad to hear that our support was helpful when you contacted us regarding the correct remote control for your gas burner.

We truly appreciate your feedback and your trust.

Best regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Good product, fantastic delivery time

The delivery was extremely quick, and the product was just as described. It’s not the original remote which was about four times the price, and of course you can feel the difference in quality compared to the manufacturer’s model. However, the item was as described, works perfectly well, so I highly recommend this company.

1 February 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you for your detailed feedback! We’re glad to hear that the remote works perfectly and met your expectations. We always aim to provide clear product descriptions so that our customers know exactly what to expect, and it’s wonderful to hear that this helped in your purchase decision.

We truly appreciate your recommendation!

Best regards,

VAT ELECTRONIC - REMOTE CONTROL WORLD

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