Super impressed with this service and company. Got exactly what I needed fixed. Would not hesitate to recommend them to anyone who needs repairs or help with remotes. Their customer service and c... See more
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We specialize only in remote controls development, selling and repairs. Serving the whole of Europe since 2009. ....................................................................... Unusual atypical remotes are easy for us!! Seriously, we can create any remote control for every device, with the same functions and the same button names as original RC! .............................................................................. Thousands models of brand original remote controls in our stock. .................................................................................. We only want positive reviews and we will do everything for that. If you are not satisfied with our product, please give us a chance to solve the problem before giving us a bad rating. As manufacturers, unlike resellers, we can analyze the problem, reprogram the product, or recommend another model/type (exchange is free!). Please understand that the development and production of a compatible replacement part is much more demanding than an easy "buy-sell" business model. A replacement remote control must not only be of high quality but, most importantly, must be COMPATIBLE with the product. If your remote control is not working, it is usually because it is a wrong incomatible type, not because it is defective. ................................................................................... Do not hesitate to contact us anytime on orders@remote-control-world.eu. We answer within 24 hours. If you need an immediate answer ask our experienced technician (no chat bot) in the online chat on our website 9 a.m - 9 p.m. .............................................................................. Pls note: on Mondays we are more busy (we deal with inquiries from the weekend) and we are not able to answer emails within 24 hours as usual. It's better to ask on the online chat on Monday if you can't wait.
Korejska 724/15, 70200, Ostrava, Czech Republic
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Remote Control World is an exceptional company providing outstanding products and customer support.
In my opinion, I located a better than OEM replacement remote for my Yamaha Stereo - remote WS19340.
Navigating the Remote Control World website, locating item, pricing, checkout, payment, tracking and recieving item was an outstanding experience. Highly recommend Remote Control World! Shipping and tracking to Canada was secure & excellent! Thank you!!!

Reply from Remote Control World
What was great was the final product and it's 'fit for purpose', which it is.
Delivery time, although 'implied' Circa 5 x days ... that is from when it arrives in the UK and not from the point of sale.

Reply from Remote Control World
Super impressed with this service and company. Got exactly what I needed fixed. Would not hesitate to recommend them to anyone who needs repairs or help with remotes.
Their customer service and communication was also great. I have Ondřej Krejčí to thank for getting in touch and making sure everything went smoothly.
10/10, very happy!

Reply from Remote Control World
Very good support and the remote control works as described.

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Very please with service and efficient delivery well packaged would definitely buy from this seller in the future 5 star! B. Clifford UK.

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That was a perfect service!!
Even my old RMC was repaired again.

Reply from Remote Control World
I ordered a replacement remote for my Technics ST-HD50 and it was delivered as promised.
As soon as I got my new remote I realised that it would be possible to program other devices to the same remote as well.
Therefor I contacted RCW.eu and asked them for help if this was possible to solve after delivery.
They where willing to help me for no extra charge helping me to reprogram the remote without having to send it back.
So without me knowing this when I placed the order I’m now able to use the same remote for both my sound system and TV!
I am already planning to order another remote for my living room TV!
Nice products awesome support!

Reply from Remote Control World
I had an excellent experience selecting the correct replacement remote for my Outlaw Audio 950 Pre/Pro. The ordering process was smooth, the remote shipped quickly, and it arrived within 3–5 days. It even included a detailed schematic showing how each button corresponded to the original remote, which was a great touch.
Initially, the remote powered the unit on but not off. I reached out for support and received a re‑program file along with clear, concise instructions. After applying the update and selecting the correct button, the remote worked perfectly and now powers off my preamp as expected.
A big shout‑out to Ondřej Krejčí for sticking with me and making sure everything worked correctly. Outstanding support from start to finish.

Reply from Remote Control World
Hello all I was looking to get my remote control replaced for my Yamaha DSP A1000 as it’s over 40 years old and mine wasn’t working properly. I found this company that offers a replacement remotes and had one for my Yamaha.The part number is VK577300 and I received it in a timely manner and it works amazingly.All the buttons on my original remote are duplicated and laid out a little bit different but everything works. I highly recommend using this remote for this application if you’re looking for a replacement.Thank you very much,Robert Cohen.

Reply from Remote Control World
Easy process to order a remote for some outdoor heaters which we received as a gift, but without the remote to make them work. Great website, clear explanation to ensure we ordered the correct one. Worked immediately on receipt.
Very happy and great post sales service too.

Reply from Remote Control World
Shopping process was nice and straightforward. Ordered remote for Sony TV and it was just as advertised - brand new and worked perfectly.

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I received exactly what I expected but time for delivery was to long.

Reply from Remote Control World
Fast delivery and excellent consumer communication.

Reply from Remote Control World
I only give it 3 stars because of the shipping time. I paid for express but it took over 3 weeks even though it was the Xmas period which I understood would take a bit more.
The product though is the best, I’ve tried others and they stick or don’t work after a week and only allow direct button pointing. This one is exactly like the original so I’d give it 5 stars.
Remote arrived quickly and worked as expected.

Reply from Remote Control World
I have used this company before and always found them to be prompt with delivery and very professional. I had a problem with the current order but Helena very kindly sorted it out and now happily all is well. I would certainly use them again!

Reply from Remote Control World
Very helpfull when contacted to ask about the type of remote control for the gas burner.

Reply from Remote Control World
The delivery was extremely quick, and the product was just as described. It’s not the original remote which was about four times the price, and of course you can feel the difference in quality compared to the manufacturer’s model. However, the item was as described, works perfectly well, so I highly recommend this company.

Reply from Remote Control World
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